"We were so worried about fraud that we were not paying attention or focusing on growing."

"Riskified has enabled the Gaffos staff to concentrate on more important tasks like building our brand and providing great service to our customers. Before implementing Riskified, our ordering processes involved staff combing over data to identify fraud. Not only has Riskified eliminated the order verification step in our process, but …

“With Riskified, fraud is managed dynamically, with models being constantly improved based on our feedback. Also, with our previous solution once an order was rejected it couldn’t be recovered. Riskified allows for a second review: we can quickly recover actually legitimate orders that would have otherwise been lost."

"We’ve come over time to trust that Riskified is doing what we were hoping it would do for us, and it’s very hands-off from our perspective, which was one of our initial goals.”

"When we launched in the US, we quickly found that the rules-based fraud system we used in Australia needed additional measures. It is a very different market, and we needed to strike a better balance!"

"[Riskified] allowed us to be able to optimize for those high approval rates while keeping those costs down, and driving down the friction that our customers experience.”

“Riskified presented the opportunity for my team to move from a labor solution to technology maintaining a high approval rate (higher than 99% for almost nine years) and an extremely low chargeback rate, while building revenue with the same size staff.”

"We have incredible two-way communication and collaboration with Riskified. They are really good at getting plugged into our business strategy so they can understand changes we’re making.”