"Riskified was the scalable solution we needed. Their 100% chargeback guarantee means we can concentrate on selling globally without worrying about fraud."
"We care about our customers, we care about giving them a seamless experience when they want to pay. It was very important for us to build a strategy to recover declines, like we did with Riskified."
"After successfully expanding into LATAM and gaining a good market share, we were suddenly hit by a type of fraud we’d never experienced in our traditional markets. We needed fraud management experts that could protect our investment and support future growth. We decided to partner with Riskified."
“Getting started with Riskified was very quick and easy their support team worked directly with us throughout and after the setup process to ensure everything was running smoothly and efficiently.”
"Since working with Riskified they’ve really been a true partner in helping us deliver and develop customized solutions for StockX’s needs."
"Our collaboration with Riskified has driven significant improvements. We’ve eliminated chargebacks, enhanced our fraud approval rates, and seen a substantial increase in authorization rates, allowing more legitimate customers to purchase from us seamlessly. These results reflect our fundamental commitment to leveraging innovation and delivering the highest standards of service to ensure customer satisfaction."
"The partnership with Riskified has impacted our business tremendously. We’re seeing a lot more transactions come through and a lot more business as a result of it."
"Riskified has empowered [me] with trends in the markets and other merchants so my role is evolving to focus on more strategic and high level activities. We used to work operationally and now we are able to be more proactive in detecting fraud."
"I think customer-centricity is understanding that there’s not one [right or wrong] answer and especially not in ecommerce."
"Customer-first is the top operating principle that we live by day in, day out and it is also making a lot of financial sense for us. These investments are reducing our total fraud loss and improving our authorization rates with our bank and building our overall image."
"The biggest gain Uphold has seen since partnering with Riskified has been the acceptance rate approvals. We have been able to push the envelope with how we want to take more of a risk based approach for our decision and make sure we are maximizing our acceptance rates for our customers while protecting the company."
"Some of the benefits of Riskified is being able to tap into the network with a number of other large merchants, including ones in the same industry as us. Also the fact that we can rely on Riskified to launch new products and understand markets. This is something that is really complimentary to our own internal machine learning models."
"Riskified’s partnership team was amazing and welcomed CellPoint Digital with open arms. This team is a great representation of a customer-first mentality and how to really add value across all touchpoints of the Riskified ecosystem."