"Some of the benefits of Riskified is being able to tap into the network with a number of other large merchants, including ones in the same industry as us. Also the fact that we can rely on Riskified to launch new products and understand markets. This is something that is really complimentary to our own internal machine learning models."
"After successfully expanding into LATAM and gaining a good market share, we were suddenly hit by a type of fraud we’d never experienced in our traditional markets. We needed fraud management experts that could protect our investment and support future growth. We decided to partner with Riskified."
"It was an easy choice to adopt Dispute Resolve to manage nonfraud chargebacks as we grew, and it has helped us scale up volumes without compromising our performance or overloading our people."
"Riskified allowed me to sleep better at night."
"We let the merchant focus on the core activities for their specific business—without the need to think about managing the risks and fraud prevention—because everything is on us and the solution we can provide them."
"Our goal when looking for partners is to ensure a high ROI while delivering the best possible experience for our customers and suppliers."
"This partnership is really key for us. I don’t want to focus on payment issues because I know that, thanks to Riskified and Axerve, there are new solutions that can support the business and the frictionless experience for the consumers."
"A few years ago, we were the target of a fraudster. Clearly we needed some expertise in this area."
"Riskified has helped us see a substantial lift in our approval rates."
"If you want to grow your business, you definitely need the AI."
"The travel landscape changed drastically and our internal systems weren’t prepared to handle these new behavioral patterns. Riskified’s extensive merchant network was able to pick up on these changes more quickly, which enabled us to auto-approve more orders and reduce the growing number of manual reviews."
"The impact that our partnership has on our business is very, very positive. Because of the integration that we have with Riskified, we are more comfortable, for example, to move into a new market or new vertical with a new product that we do not necessarily have a lot of experience or historical data for."
"Our phased test of Riskified, which started first on declined orders only, let us both train the model and see the actual ROI we would get ahead of time."
"Our in-house analyst produces outstanding win rates, and Riskified Dispute Resolve enabled her to maintain and scale her performance as we grew. Consolidating data and automating menial tasks allowed her to focus her time, insights, and expertise 100% on revenue recovery."
"I had worked with Riskified before for fraud management, so I had seen firsthand how the technology could improve authorization rates and customer experience. I reconnected as soon as I understood Lorna Jane’s needs in this space."