67 Reward Gateway Testimonials

“People are at the core of everything we do at SACU – we all work hard and help each other along the way to make an impact on the larger community. While we’re focused on improving professionalism, performance and profitability, we’re also working with Reward Gateway to become a more transparent, collaborative and family-oriented organization to benefit both our employees and our members and to transform our company culture.”

"Employee recognition is making a difference for the people that work hard every day at our organization. It is impacting their experience and their desire to stay. Introducing employee recognition has been a very positive endeavor for us."

"We chose to work with Reward Gateway because they were able to do every single thing we needed for our people, their customer service is exceptional, and the price point was right."

"Our people tell us it is one of the things they value really strongly in their benefits package. It is a central pillar of how to engage employees."

"Supporting our staff and meeting them where they are is very important to us. As we continue to navigate COVID-19, employee recognition is a key driver of our culture and is increasing visibility of the hard work being done. Recently, we’ve seen 89% of our managers sending recognition and 55% of our staff receiving recognition, which is helping us form better connections with our people and our elders now and well into the future."

“Our previous benefits platform offered practically nothing in terms of communications, customisation, data analytics or reporting. In fact, the user experience was so clunky that we didn’t even feel comfortable shouting about the initiatives we had in place. That’s when we knew something had to change.”

“The launch of SmartTech came at a perfect timing for me as I needed a new laptop urgently. Rather than waiting for payday, I was able to use the SmartTech scheme to instantly purchase the laptop I wanted without having to fork out hundreds of pounds out of my savings. What better way to purchase the gadgets I love using an interest free loan!”

“One of the reasons we love Reward Gateway as a platform and a partner is because of how much control we have over the branding of our site. Our brand is very precious to us and we wanted to honor that. We also wanted Shine to look like an internal website, like it's always been a part of our technological footprint. You would not know that it's an external site and we're very excited about that.”

“The feedback we got from our people, particularly those working in the community or without a computer, made us realize exactly where we were going wrong. Staff couldn’t access our intranet site from their devices, they weren’t engaging with our benefits and they were completely baffled by some of our previous tools. Reward Gateway was the obvious solution for us because it simplified all of this and solved so many of our challenges within a single platform.”

“We came to Reward Gateway because we needed a platform that would allow us to meet the needs of a modern workforce and stay ahead of the curve compared to other competitors in the banking and finance industry. Having researched different providers in detail, we felt confident this was both the platform and partnership to match our ambitions and take our Employee Value Proposition to the next level.”

“We wanted to see how many cards we could send to see if we could crash it. Now, we didn’t crash it because the platform works so amazingly. We did manage to send over 1,500 eCards in just one day. That’s 71% of our workforce that managed to be recognised or recognised by someone.”

“The levers of engagement within our business are different depending on which area of our workforce we’re aiming to engage. Both the Reward Gateway platform and support team have really helped us to gain buy-in from key employee groups and communicate messages in the right way. It’s proven to be an invaluable partnership that we intend to develop even further over the coming years!”

"Reward Gateway is helping us bring the words of the mission, vision, and values to life and engage our hybrid workforce in a digital workspace, which is something that wasn’t possible until now."

"It's critical to have those messages and those behaviors and for there to be buy-in across the organization, people need to feel like they're meaningful. If you have that then the Reward Gateway platform becomes incredibly powerful."

“We’ve really seen how this investment has helped keep our people engaged, because it’s allowed us to reinforce important messages, and provide reassurance and guidance. It gives us a channel to share important information and provide resources to make achievements and progress visible, and keep spirits up.”