“Basically we were facing two key challenges: less chance of customer engagement and lack of visitor insights. REVE Chat helped us to overcome these issues.”
"REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea on our visitors activities and guide them properly."
Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.
Tidio's primary focus has been the creation and development of SaaS (Software as a Service). Their hard work over the years has culminated in Tidio, one of the top live chat applications in the world today. With more than 160,000 clients around the globe, Tidio enhances the day-to-day customer experiences of small businesses and micro-enterprises. They understand their needs very well they are one of them, after all.
Userlike unlocks the channels to your customers' hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your customers could be anywhere. Whether they're browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone – Userlike guarantees an optimal live chat experience. Help your customers when it matters, where it matters.