19 Retently Testimonials

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  • "Retently finally offered us what we needed - an easy way to send NPS surveys. Plus, we had a much easier time making sense of customer feedback thanks to the platform’s UI. That allowed us to make better business decisions like prioritizing shipping policy improvements and allocating more resources to …

  • "I found Retently on Google without any other kind of research, and I decided to pull the trigger. I'm blown away. I think it's a lot cheaper and better than anything I've used. We’re saving about 50% by choosing this platform compared to others. I loved how simple it was …

  • "It's easy to set up and use. And it simply works."

  • "I have had no doubt that switching to Retently was one of the best decisions I have made at Umart. The platform is incredibly easy to use and the onboarding process was a breeze, thanks to the helpful team at Retently. It has been a valuable tool in improving our …

  • "Everything is easy to find and is very flexible. The support from the Product team is outstanding and will often take suggestions from clients and implement. I feel like my voice and concerns are being heard."

  • "Retently has played a big role in helping us to reduce churn by acting quickly on the feedback provided and get quotes and testimonials. Fantastic support team, which is always on hand to help with any questions. I would highly recommend it!"

  • "The product is super simple to set up and manage. Very intuitive. But the best of all is their support. They are literally always available to dedicate time to me and my business challenges."

  • "We've been blown away by the response rate of in-app surveys. Using our old solution, our response rate was about 13%. Over the last 24 hours, our response rate has been 52%. This has been a fantastic result and I really appreciate how responsive and helpful Retently has been."

  • "Retently is the only tool that we have reviewed that scored 95% on our scorecard, and we have been left extremely satisfied and surprised about the genuine greatness of this product. I will definitely recommend Retently."

  • "Retently is intuitive, fully customizable and automated, and we were able to integrate with the services that we're using. We now have a much easier time understanding customer needs and acting on them in a timely manner."

  • "Great customer experience, very accommodating to our company's ever-changing list of requirements."

  • "Great customer service! Really fast and solution oriented. Just keep on going."

  • "We've been really happy with the software AND the support provided by your team."

  • "Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction!"

  • “It’s not the score that matters; it’s what you do with it to make promoters that really counts.”