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"Resy is a key part of our success. The cost is competitive and the functionality is exactly what we need. New team members easily navigate the software, while seasoned staff find it easy to jump in and give a hand booking or seating parties. We recently started using the ticketing …
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"USHG is continuously on the lookout for technologies that bridge the worlds of high tech and high touch. When we opened the new Union Square Cafe we opted to road test Resy and we’ve loved seeing the overwhelmingly positive reaction from our staff members and guests alike.”
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"Not only is the Resy system amazing and intuitive but I have taken some of the money saved over not using OpenTable to take a couple of vacations as well as hiring a monthly crew to deep clean the kitchen. You can tell Resy is a system designed by Restaurateurs; …
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"Being in the restaurant industry where margins are razor thin, we are constantly looking for ways to cut costs without sacrificing quality, culture and hospitality. Resy was an easy solution to save money while providing a great software reservation system in comparison to other platforms. The transition was relatively seamless …
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“One way that Resy has made an impact is that it has allowed us not to have a dedicated reservationist who simply confirms reservations. The confirmation texts have been very helpful in saving money in that regard.”
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"The phone app makes setting reservations from anywhere a breeze and the global guest book has helped us bring a personal touch to first time diners while ensuring we thank our returning guests. This feature was something that we previously did not have and frankly don't know how we lived …
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"In an industry that never seems to slow, delegation is key. Resy frees up my time by providing a platform that is intuitive, streamlined and thoughtfully developed by a team of individuals that understand the restaurant world inside and out. Extra time is invaluable, so I've never thought twice about …
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"It's great that Resy doesn't publish the written reviews, because it means the comments are much more constructive. They're usually much more specific in feedback, usually to do with dishes. We use the ratings every week in management meetings."
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"Resy has taken the reservation systems of the past and flipped them on their heads. To find a platform that is able to operated at such a high level and still be service-focused has been key. We have been able to secure more covers, drive demand, and do all this …
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“Resy has brought customer service to a whole new level at Makani. We can more easily keep track of guest allergies, birthdays, table preferences, allergies, etc, which has helped us build even greater repeat visits. It's so much easier to message our guests (confirming or modifying reservations, messaging waitlist) and …
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"Besides our cuisine, Montclair Social Club is known for our ambiance and lively events. We’re frequently hosting concerts, holiday meals and other special events which requires a lot of administrative behind the scenes. I’m pleased with the new Resy Fly update because the Dashboard lets us make single day edits …
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"We are extremely happy with the move to Resy. The guest feedback has been excellent, and the efficiency, cost and function of the platform is perfect for our needs.”
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"Resy offers a service that makes the reservation process more intuitive, user-friendly and hospitable for both the restaurant and the guest. I think it’s the way of the future for reservation software based on the client services and cost savings they provide. It’s nice to have a company that works …
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"Roughly 70% of our seating is communal and we try to keep the vibe very casual and focus primarily on walk-in business. Switching to Resy allowed us open up roughly 40% more reservations to the public because we are confident the guests expectations are set up correctly; knowing they will …
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“We were nervous about switching from our other reservations system, namely due to anticipated dips in covers and that Resy is relatively young in Canada and the first in Calgary to start on this platform. We did see a slight dip in covers at first, but we planned for it. …