-
"At Pizza Loves Emily, we love using Resy - not only is the interface easy to use, but the support on the backend is helpful. The people behind Resy listen to the needs of us on the ground and are receptive to updates that we need. As a waitlist-heavy restaurant, …
-
"In an industry that never seems to slow, delegation is key. Resy frees up my time by providing a platform that is intuitive, streamlined and thoughtfully developed by a team of individuals that understand the restaurant world inside and out. Extra time is invaluable, so I've never thought twice about …
-
"It's great that Resy doesn't publish the written reviews, because it means the comments are much more constructive. They're usually much more specific in feedback, usually to do with dishes. We use the ratings every week in management meetings."
-
"What we love the most about Resy is how it has brought customer service to a whole new level. We can keep running logs of patron likes and dislikes, table preferences, allergies, birthdays, etc. We can send text messages easily -- whether it be to confirm a reservation, alter a …
-
"Making the switch to Resy was a no-brainer. Resy is easily the best, most intuitive reservation system I've ever worked with. It's user friendly system has enabled us to maximize our reservation taking capabilities while cutting down on costs. Their awesome customer support helped make our transition seamless. I really …
-
"What I like most about Resy is the possibility of making reservations online and multi-devices; saves a lot of time on the phone. With Resy we have been able to centralize reservations and interactions with customers in one place (telephone, web, app). I love the seriousness and excellent service of …
-
"Though I’ve since moved on from my leadership role at Ellē, I really enjoyed working with you all at Resy. On the service side, you guys truly understand what we do, which really allows us to provide that positive first impression to the guest. Thanks for having a hand in …
-
"Resy has helped us to have more control of the flows in the restaurant. Now we can plan shifts much better and we have increased the rotation of tables thanks to the settings made. The tool is very intuitive and easy to use, so the whole team has adapted very …
-
“Before Resy we used pen and paper to capture a (written) waitlist. Resy’s waitlist feature has been super useful and has made a positive impact on our hosts, guests and the local community. Our average wait time is usually at least one hour, and before Resy we’d have an enormous …
-
"Our transition from OpenTable to Resy Classic and then Resy Fly has helped significantly reduce workload on staff managing reservations. This has lead to essentially eliminating overbooking and ensuring our tables stay occupied with well-defined intervals to maintain our high standard of service for our customers. We have been very …
-
“One way that Resy has made an impact is that it has allowed us not to have a dedicated reservationist who simply confirms reservations. The confirmation texts have been very helpful in saving money in that regard.”
-
"Bookings have increased by up to 50%, particularly noticeable in the early part of the week, since moving to Resy."
-
"Besides our cuisine, Montclair Social Club is known for our ambiance and lively events. We’re frequently hosting concerts, holiday meals and other special events which requires a lot of administrative behind the scenes. I’m pleased with the new Resy Fly update because the Dashboard lets us make single day edits …
-
"Simply put, Resy has been a game changer for us. Whether it is the ability to maintain a streamlined database of our guests or the ease of use for our staff, Resy has helped us maintain a more personal and constant connection with those that visit the restaurant at a …
-
"I really like the design. It's user friendly, very similar to the simplicity and quality of Apple products. I like how it distills operational functions to its essence, just like how we think about dishes - we remove any unnecessary elements that take away from the essence of that dish. …