34 ResyOS Testimonials

"I love Resy because it does the work for me! As a host, I no longer need to calculate table turns manually. Resy Fly works with our inventory to max our actual capacity. Resy provides quick support when needed. I also like all of its awesome features! With Resy communication with guests is much easier, I can add notes/tags on guests profile. With 'notify me' I can easily add new guests when others canceled. I also get a full analysis of how we did compare to other times..and much more! Overall, Resy Fly rocks!"

"What I like most about Resy is the possibility of making reservations online and multi-devices; saves a lot of time on the phone. With Resy we have been able to centralize reservations and interactions with customers in one place (telephone, web, app). I love the seriousness and excellent service of the team."

"USHG is continuously on the lookout for technologies that bridge the worlds of high tech and high touch. When we opened the new Union Square Cafe we opted to road test Resy and we’ve loved seeing the overwhelmingly positive reaction from our staff members and guests alike.”

“I’ve found the portal to be really easy to use and intuitive and it’s really helpful, especially since we’ve had a lot of single day special events. With Mother’s Day coming up, it’s super easy to go in and get set up and not overly laborious. It’s really intuitive!”

"What we love the most about Resy is how it has brought customer service to a whole new level. We can keep running logs of patron likes and dislikes, table preferences, allergies, birthdays, etc. We can send text messages easily -- whether it be to confirm a reservation, alter a time, alert someone on a waitlist. When a reservation is cancelled, we can automatically notify guests on a waitlist, ensuring we rarely have an empty table on a busy night. The line of communication it has opened is invaluable."

“One way that Resy has made an impact is that it has allowed us not to have a dedicated reservationist who simply confirms reservations. The confirmation texts have been very helpful in saving money in that regard.”

"Resy offers a service that makes the reservation process more intuitive, user-friendly and hospitable for both the restaurant and the guest. I think it’s the way of the future for reservation software based on the client services and cost savings they provide. It’s nice to have a company that works with you, listens to your problems and works on solutions in a timely manner. That’s what I’m most excited about. I love the ease that you get with the iOS platform. It’s very easy to navigate and has a lot of bells and whistles which will aid our restaurants with expediting the reservation process. The SMS feature is huge for us and will offer us the opportunity to focus more attention on the guests in our building and less time on the phone."

"Resy has played a crucial role in allowing us to provide remarkable service to our guests … Our purpose at COPA is "cultivating relationships from soil to table," and the relationship we have with you is one we truly value."

"We opened Tetsu with Resy and it was a smooth and quick process. The software is intuitive and as most of us hadn't used Resy before, it was easy for all of us to learn. We've been on Resy for about 2 years now, and have been very pleased with it. The new Fly software is even better than what we started with because it's more hands on for us to make day to day changes on our own. The biggest reason why we love Resy though is the customer service. It's nearly 24/7, we always get a quick turnaround from Seamus and his team on whatever we need."

"Bookings have increased by up to 50%, particularly noticeable in the early part of the week, since moving to Resy."

"Besides our cuisine, Montclair Social Club is known for our ambiance and lively events. We’re frequently hosting concerts, holiday meals and other special events which requires a lot of administrative behind the scenes. I’m pleased with the new Resy Fly update because the Dashboard lets us make single day edits and other adjustments shift by shift. It’s much easier to manage our operations as a result and it’s certainly freed up a lot of my team’s time."

"Not only is the Resy system amazing and intuitive but I have taken some of the money saved over not using OpenTable to take a couple of vacations as well as hiring a monthly crew to deep clean the kitchen. You can tell Resy is a system designed by Restaurateurs; simple and impressive inventory and guest management, all while being fair in pricing and working for the restaurant, not against it."

"Being in the restaurant industry where margins are razor thin, we are constantly looking for ways to cut costs without sacrificing quality, culture and hospitality. Resy was an easy solution to save money while providing a great software reservation system in comparison to other platforms. The transition was relatively seamless and we were able to start off with a new system without sacrificing time and energy into something new. I would recommend Resy for both start up restaurants as well as established ones as it is a great fit into either system."

“Resy has brought customer service to a whole new level at Makani. We can more easily keep track of guest allergies, birthdays, table preferences, allergies, etc, which has helped us build even greater repeat visits. It's so much easier to message our guests (confirming or modifying reservations, messaging waitlist) and has saved us a lot of time versus the old way of communicating. Another thing we love is that if a reservation is cancelled, we can automatically notify guests on a waitlist, which has filled more tables and as a result we don't often have empty tables on busy nights.”

"Resy has helped us to have more control of the flows in the restaurant. Now we can plan shifts much better and we have increased the rotation of tables thanks to the settings made. The tool is very intuitive and easy to use, so the whole team has adapted very easily. And the best [part] - our customers have also won, since they can book 24/7 from any device or platform."