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“One way that Resy has made an impact is that it has allowed us not to have a dedicated reservationist who simply confirms reservations. The confirmation texts have been very helpful in saving money in that regard.”
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"We are extremely happy with the move to Resy. The guest feedback has been excellent, and the efficiency, cost and function of the platform is perfect for our needs.”
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"Resy has played a crucial role in allowing us to provide remarkable service to our guests … Our purpose at COPA is "cultivating relationships from soil to table," and the relationship we have with you is one we truly value."
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“We were nervous about switching from our other reservations system, namely due to anticipated dips in covers and that Resy is relatively young in Canada and the first in Calgary to start on this platform. We did see a slight dip in covers at first, but we planned for it. …
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"Being in the restaurant industry where margins are razor thin, we are constantly looking for ways to cut costs without sacrificing quality, culture and hospitality. Resy was an easy solution to save money while providing a great software reservation system in comparison to other platforms. The transition was relatively seamless …
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“Before Resy we used pen and paper to capture a (written) waitlist. Resy’s waitlist feature has been super useful and has made a positive impact on our hosts, guests and the local community. Our average wait time is usually at least one hour, and before Resy we’d have an enormous …
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"USHG is continuously on the lookout for technologies that bridge the worlds of high tech and high touch. When we opened the new Union Square Cafe we opted to road test Resy and we’ve loved seeing the overwhelmingly positive reaction from our staff members and guests alike.”
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"We opened Tetsu with Resy and it was a smooth and quick process. The software is intuitive and as most of us hadn't used Resy before, it was easy for all of us to learn. We've been on Resy for about 2 years now, and have been very pleased with …
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"Making the switch to Resy was a no-brainer. Resy is easily the best, most intuitive reservation system I've ever worked with. It's user friendly system has enabled us to maximize our reservation taking capabilities while cutting down on costs. Their awesome customer support helped make our transition seamless. I really …
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"At Pizza Loves Emily, we love using Resy - not only is the interface easy to use, but the support on the backend is helpful. The people behind Resy listen to the needs of us on the ground and are receptive to updates that we need. As a waitlist-heavy restaurant, …
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"Resy has taken the reservation systems of the past and flipped them on their heads. To find a platform that is able to operated at such a high level and still be service-focused has been key. We have been able to secure more covers, drive demand, and do all this …
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"Resy is a key part of our success. The cost is competitive and the functionality is exactly what we need. New team members easily navigate the software, while seasoned staff find it easy to jump in and give a hand booking or seating parties. We recently started using the ticketing …
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"Rustic Canyon switched to Resy a couple of years ago and have been very pleased. Resy made sure to designate more than enough time, attention, and patience at launch to make sure we were ready to go. Their customer service is quick, efficient, and easy to work with, and their …
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"Roughly 70% of our seating is communal and we try to keep the vibe very casual and focus primarily on walk-in business. Switching to Resy allowed us open up roughly 40% more reservations to the public because we are confident the guests expectations are set up correctly; knowing they will …
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"It's great that Resy doesn't publish the written reviews, because it means the comments are much more constructive. They're usually much more specific in feedback, usually to do with dishes. We use the ratings every week in management meetings."