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“Before Resy we used pen and paper to capture a (written) waitlist. Resy’s waitlist feature has been super useful and has made a positive impact on our hosts, guests and the local community. Our average wait time is usually at least one hour, and before Resy we’d have an enormous …
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"Making the switch to Resy was a no-brainer. Resy is easily the best, most intuitive reservation system I've ever worked with. It's user friendly system has enabled us to maximize our reservation taking capabilities while cutting down on costs. Their awesome customer support helped make our transition seamless. I really …
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“One way that Resy has made an impact is that it has allowed us not to have a dedicated reservationist who simply confirms reservations. The confirmation texts have been very helpful in saving money in that regard.”
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"What we love the most about Resy is how it has brought customer service to a whole new level. We can keep running logs of patron likes and dislikes, table preferences, allergies, birthdays, etc. We can send text messages easily -- whether it be to confirm a reservation, alter a …
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"Resy is a key part of our success. The cost is competitive and the functionality is exactly what we need. New team members easily navigate the software, while seasoned staff find it easy to jump in and give a hand booking or seating parties. We recently started using the ticketing …
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"Resy offers a service that makes the reservation process more intuitive, user-friendly and hospitable for both the restaurant and the guest. I think it’s the way of the future for reservation software based on the client services and cost savings they provide. It’s nice to have a company that works …
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"Resy has taken the reservation systems of the past and flipped them on their heads. To find a platform that is able to operated at such a high level and still be service-focused has been key. We have been able to secure more covers, drive demand, and do all this …
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"Resy has helped us to have more control of the flows in the restaurant. Now we can plan shifts much better and we have increased the rotation of tables thanks to the settings made. The tool is very intuitive and easy to use, so the whole team has adapted very …
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"Rustic Canyon switched to Resy a couple of years ago and have been very pleased. Resy made sure to designate more than enough time, attention, and patience at launch to make sure we were ready to go. Their customer service is quick, efficient, and easy to work with, and their …
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"Our transition from OpenTable to Resy Classic and then Resy Fly has helped significantly reduce workload on staff managing reservations. This has lead to essentially eliminating overbooking and ensuring our tables stay occupied with well-defined intervals to maintain our high standard of service for our customers. We have been very …
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"We are extremely happy with the move to Resy. The guest feedback has been excellent, and the efficiency, cost and function of the platform is perfect for our needs.”
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"At Pizza Loves Emily, we love using Resy - not only is the interface easy to use, but the support on the backend is helpful. The people behind Resy listen to the needs of us on the ground and are receptive to updates that we need. As a waitlist-heavy restaurant, …
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"Simply put, Resy has been a game changer for us. Whether it is the ability to maintain a streamlined database of our guests or the ease of use for our staff, Resy has helped us maintain a more personal and constant connection with those that visit the restaurant at a …
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"Not only is the Resy system amazing and intuitive but I have taken some of the money saved over not using OpenTable to take a couple of vacations as well as hiring a monthly crew to deep clean the kitchen. You can tell Resy is a system designed by Restaurateurs; …
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“I introduced Resy to Birba ownership, it was a cool, hip new thing that LA restaurants were using and we like to be on the forefront of new technology. It was easy to make the transition to Resy. We didn’t see a drop in covers, and intentionally introduced Resy during …