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“I’ve found the portal to be really easy to use and intuitive and it’s really helpful, especially since we’ve had a lot of single day special events. With Mother’s Day coming up, it’s super easy to go in and get set up and not overly laborious. It’s really intuitive!”
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"What we love the most about Resy is how it has brought customer service to a whole new level. We can keep running logs of patron likes and dislikes, table preferences, allergies, birthdays, etc. We can send text messages easily -- whether it be to confirm a reservation, alter a …
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"At Pizza Loves Emily, we love using Resy - not only is the interface easy to use, but the support on the backend is helpful. The people behind Resy listen to the needs of us on the ground and are receptive to updates that we need. As a waitlist-heavy restaurant, …
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“One way that Resy has made an impact is that it has allowed us not to have a dedicated reservationist who simply confirms reservations. The confirmation texts have been very helpful in saving money in that regard.”
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"Being in the restaurant industry where margins are razor thin, we are constantly looking for ways to cut costs without sacrificing quality, culture and hospitality. Resy was an easy solution to save money while providing a great software reservation system in comparison to other platforms. The transition was relatively seamless …
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“I introduced Resy to Birba ownership, it was a cool, hip new thing that LA restaurants were using and we like to be on the forefront of new technology. It was easy to make the transition to Resy. We didn’t see a drop in covers, and intentionally introduced Resy during …
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"Resy has played a crucial role in allowing us to provide remarkable service to our guests … Our purpose at COPA is "cultivating relationships from soil to table," and the relationship we have with you is one we truly value."
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"We opened Tetsu with Resy and it was a smooth and quick process. The software is intuitive and as most of us hadn't used Resy before, it was easy for all of us to learn. We've been on Resy for about 2 years now, and have been very pleased with …
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"Partnering up with Resy was a great decision! Making such a big change in a restaurant can sometimes be daunting, but thanks to the team at Resy, the transition was smooth and efficient. As a busy restaurant, this program suits our needs impeccably. It's thoroughly designed, reliable, and user friendly …
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"I really like the design. It's user friendly, very similar to the simplicity and quality of Apple products. I like how it distills operational functions to its essence, just like how we think about dishes - we remove any unnecessary elements that take away from the essence of that dish. …
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"What I like most about Resy is the possibility of making reservations online and multi-devices; saves a lot of time on the phone. With Resy we have been able to centralize reservations and interactions with customers in one place (telephone, web, app). I love the seriousness and excellent service of …
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“I love the fact that Resy brings our guests directly to our website when making their reservation! It gives them a chance to connect with us and our mission before they arrive!”
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"The phone app makes setting reservations from anywhere a breeze and the global guest book has helped us bring a personal touch to first time diners while ensuring we thank our returning guests. This feature was something that we previously did not have and frankly don't know how we lived …
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"It's great that Resy doesn't publish the written reviews, because it means the comments are much more constructive. They're usually much more specific in feedback, usually to do with dishes. We use the ratings every week in management meetings."
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"Resy is a key part of our success. The cost is competitive and the functionality is exactly what we need. New team members easily navigate the software, while seasoned staff find it easy to jump in and give a hand booking or seating parties. We recently started using the ticketing …