34 ResyOS Testimonials

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  • "Rustic Canyon switched to Resy a couple of years ago and have been very pleased. Resy made sure to designate more than enough time, attention, and patience at launch to make sure we were ready to go. Their customer service is quick, efficient, and easy to work with, and their …

  • “I love the fact that Resy brings our guests directly to our website when making their reservation! It gives them a chance to connect with us and our mission before they arrive!”

  • "Though I’ve since moved on from my leadership role at Ellē, I really enjoyed working with you all at Resy. On the service side, you guys truly understand what we do, which really allows us to provide that positive first impression to the guest. Thanks for having a hand in …

  • "In an industry that never seems to slow, delegation is key. Resy frees up my time by providing a platform that is intuitive, streamlined and thoughtfully developed by a team of individuals that understand the restaurant world inside and out. Extra time is invaluable, so I've never thought twice about …

  • "Besides our cuisine, Montclair Social Club is known for our ambiance and lively events. We’re frequently hosting concerts, holiday meals and other special events which requires a lot of administrative behind the scenes. I’m pleased with the new Resy Fly update because the Dashboard lets us make single day edits …

  • "Roughly 70% of our seating is communal and we try to keep the vibe very casual and focus primarily on walk-in business. Switching to Resy allowed us open up roughly 40% more reservations to the public because we are confident the guests expectations are set up correctly; knowing they will …

  • "I really like the design. It's user friendly, very similar to the simplicity and quality of Apple products. I like how it distills operational functions to its essence, just like how we think about dishes - we remove any unnecessary elements that take away from the essence of that dish. …

  • "Our transition from OpenTable to Resy Classic and then Resy Fly has helped significantly reduce workload on staff managing reservations. This has lead to essentially eliminating overbooking and ensuring our tables stay occupied with well-defined intervals to maintain our high standard of service for our customers. We have been very …

  • “One way that Resy has made an impact is that it has allowed us not to have a dedicated reservationist who simply confirms reservations. The confirmation texts have been very helpful in saving money in that regard.”

  • "Resy has taken the reservation systems of the past and flipped them on their heads. To find a platform that is able to operated at such a high level and still be service-focused has been key. We have been able to secure more covers, drive demand, and do all this …

  • "It's great that Resy doesn't publish the written reviews, because it means the comments are much more constructive. They're usually much more specific in feedback, usually to do with dishes. We use the ratings every week in management meetings."

  • "I love Resy because it does the work for me! As a host, I no longer need to calculate table turns manually. Resy Fly works with our inventory to max our actual capacity. Resy provides quick support when needed. I also like all of its awesome features! With Resy communication …

  • "At Pizza Loves Emily, we love using Resy - not only is the interface easy to use, but the support on the backend is helpful. The people behind Resy listen to the needs of us on the ground and are receptive to updates that we need. As a waitlist-heavy restaurant, …

  • "Simply put, Resy has been a game changer for us. Whether it is the ability to maintain a streamlined database of our guests or the ease of use for our staff, Resy has helped us maintain a more personal and constant connection with those that visit the restaurant at a …

  • “Resy has brought customer service to a whole new level at Makani. We can more easily keep track of guest allergies, birthdays, table preferences, allergies, etc, which has helped us build even greater repeat visits. It's so much easier to message our guests (confirming or modifying reservations, messaging waitlist) and …