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"Resy has helped us to have more control of the flows in the restaurant. Now we can plan shifts much better and we have increased the rotation of tables thanks to the settings made. The tool is very intuitive and easy to use, so the whole team has adapted very …
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“I love the fact that Resy brings our guests directly to our website when making their reservation! It gives them a chance to connect with us and our mission before they arrive!”
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"It's great that Resy doesn't publish the written reviews, because it means the comments are much more constructive. They're usually much more specific in feedback, usually to do with dishes. We use the ratings every week in management meetings."
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“Resy has brought customer service to a whole new level at Makani. We can more easily keep track of guest allergies, birthdays, table preferences, allergies, etc, which has helped us build even greater repeat visits. It's so much easier to message our guests (confirming or modifying reservations, messaging waitlist) and …
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"Our transition from OpenTable to Resy Classic and then Resy Fly has helped significantly reduce workload on staff managing reservations. This has lead to essentially eliminating overbooking and ensuring our tables stay occupied with well-defined intervals to maintain our high standard of service for our customers. We have been very …
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"What I like most about Resy is the possibility of making reservations online and multi-devices; saves a lot of time on the phone. With Resy we have been able to centralize reservations and interactions with customers in one place (telephone, web, app). I love the seriousness and excellent service of …
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"Roughly 70% of our seating is communal and we try to keep the vibe very casual and focus primarily on walk-in business. Switching to Resy allowed us open up roughly 40% more reservations to the public because we are confident the guests expectations are set up correctly; knowing they will …
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"Resy offers a service that makes the reservation process more intuitive, user-friendly and hospitable for both the restaurant and the guest. I think it’s the way of the future for reservation software based on the client services and cost savings they provide. It’s nice to have a company that works …
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"Though I’ve since moved on from my leadership role at Ellē, I really enjoyed working with you all at Resy. On the service side, you guys truly understand what we do, which really allows us to provide that positive first impression to the guest. Thanks for having a hand in …
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"Besides our cuisine, Montclair Social Club is known for our ambiance and lively events. We’re frequently hosting concerts, holiday meals and other special events which requires a lot of administrative behind the scenes. I’m pleased with the new Resy Fly update because the Dashboard lets us make single day edits …
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“I’ve found the portal to be really easy to use and intuitive and it’s really helpful, especially since we’ve had a lot of single day special events. With Mother’s Day coming up, it’s super easy to go in and get set up and not overly laborious. It’s really intuitive!”
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"Rustic Canyon switched to Resy a couple of years ago and have been very pleased. Resy made sure to designate more than enough time, attention, and patience at launch to make sure we were ready to go. Their customer service is quick, efficient, and easy to work with, and their …
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"The phone app makes setting reservations from anywhere a breeze and the global guest book has helped us bring a personal touch to first time diners while ensuring we thank our returning guests. This feature was something that we previously did not have and frankly don't know how we lived …
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"I love Resy because it does the work for me! As a host, I no longer need to calculate table turns manually. Resy Fly works with our inventory to max our actual capacity. Resy provides quick support when needed. I also like all of its awesome features! With Resy communication …
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"Making the switch to Resy was a no-brainer. Resy is easily the best, most intuitive reservation system I've ever worked with. It's user friendly system has enabled us to maximize our reservation taking capabilities while cutting down on costs. Their awesome customer support helped make our transition seamless. I really …