34 ResyOS Testimonials

"Being in the restaurant industry where margins are razor thin, we are constantly looking for ways to cut costs without sacrificing quality, culture and hospitality. Resy was an easy solution to save money while providing a great software reservation system in comparison to other platforms. The transition was relatively seamless and we were able to start off with a new system without sacrificing time and energy into something new. I would recommend Resy for both start up restaurants as well as established ones as it is a great fit into either system."

"Resy has taken the reservation systems of the past and flipped them on their heads. To find a platform that is able to operated at such a high level and still be service-focused has been key. We have been able to secure more covers, drive demand, and do all this at a fraction of the cost [of what we previously were paying]. We took a risk on Resy and have not looked back.”

"Roughly 70% of our seating is communal and we try to keep the vibe very casual and focus primarily on walk-in business. Switching to Resy allowed us open up roughly 40% more reservations to the public because we are confident the guests expectations are set up correctly; knowing they will be seated at the sushi counter, communal tables, or a private table in the dining room. We no longer have the worry of a guest being disappointed with their seating options when arriving for their reservation."

"Rustic Canyon switched to Resy a couple of years ago and have been very pleased. Resy made sure to designate more than enough time, attention, and patience at launch to make sure we were ready to go. Their customer service is quick, efficient, and easy to work with, and their programming team is always available to help in a pinch."

"Resy has helped us to have more control of the flows in the restaurant. Now we can plan shifts much better and we have increased the rotation of tables thanks to the settings made. The tool is very intuitive and easy to use, so the whole team has adapted very easily. And the best [part] - our customers have also won, since they can book 24/7 from any device or platform."

"Partnering up with Resy was a great decision! Making such a big change in a restaurant can sometimes be daunting, but thanks to the team at Resy, the transition was smooth and efficient. As a busy restaurant, this program suits our needs impeccably. It's thoroughly designed, reliable, and user friendly for both the restaurant as well as our guests. We couldn't be more satisfied!"

"Not only is the Resy system amazing and intuitive but I have taken some of the money saved over not using OpenTable to take a couple of vacations as well as hiring a monthly crew to deep clean the kitchen. You can tell Resy is a system designed by Restaurateurs; simple and impressive inventory and guest management, all while being fair in pricing and working for the restaurant, not against it."

"At Pizza Loves Emily, we love using Resy - not only is the interface easy to use, but the support on the backend is helpful. The people behind Resy listen to the needs of us on the ground and are receptive to updates that we need. As a waitlist-heavy restaurant, the waitlist feature is amazing - responsive, quick, and guest-interactive. I highly recommend Resy to other restaurant operators."

“I introduced Resy to Birba ownership, it was a cool, hip new thing that LA restaurants were using and we like to be on the forefront of new technology. It was easy to make the transition to Resy. We didn’t see a drop in covers, and intentionally introduced Resy during our slow season as we are in a seasonal area (Palm Springs). It was easy on the backend to set up reservation times and how many people can come in at once. We’ve seen a lot of efficiencies with Resy. Resy helped to optimize our dining room at Birba. Now we can watch it live during service, and it’s been extremely helpful to the host stand and to reservationists that we can change the timing of online inventory without going into the dashboard. I like that Resy actively tries to be better."

"We are extremely happy with the move to Resy. The guest feedback has been excellent, and the efficiency, cost and function of the platform is perfect for our needs.”

"Making the switch to Resy was a no-brainer. Resy is easily the best, most intuitive reservation system I've ever worked with. It's user friendly system has enabled us to maximize our reservation taking capabilities while cutting down on costs. Their awesome customer support helped make our transition seamless. I really feel we finally have a system that reflects the needs of our modern busy restaurants."

"USHG is continuously on the lookout for technologies that bridge the worlds of high tech and high touch. When we opened the new Union Square Cafe we opted to road test Resy and we’ve loved seeing the overwhelmingly positive reaction from our staff members and guests alike.”

"I love Resy because it does the work for me! As a host, I no longer need to calculate table turns manually. Resy Fly works with our inventory to max our actual capacity. Resy provides quick support when needed. I also like all of its awesome features! With Resy communication with guests is much easier, I can add notes/tags on guests profile. With 'notify me' I can easily add new guests when others canceled. I also get a full analysis of how we did compare to other times..and much more! Overall, Resy Fly rocks!"

“Resy has brought customer service to a whole new level at Makani. We can more easily keep track of guest allergies, birthdays, table preferences, allergies, etc, which has helped us build even greater repeat visits. It's so much easier to message our guests (confirming or modifying reservations, messaging waitlist) and has saved us a lot of time versus the old way of communicating. Another thing we love is that if a reservation is cancelled, we can automatically notify guests on a waitlist, which has filled more tables and as a result we don't often have empty tables on busy nights.”

"Though I’ve since moved on from my leadership role at Ellē, I really enjoyed working with you all at Resy. On the service side, you guys truly understand what we do, which really allows us to provide that positive first impression to the guest. Thanks for having a hand in shaping that experience."