-
"USHG is continuously on the lookout for technologies that bridge the worlds of high tech and high touch. When we opened the new Union Square Cafe we opted to road test Resy and we’ve loved seeing the overwhelmingly positive reaction from our staff members and guests alike.”
-
"Resy has helped us to have more control of the flows in the restaurant. Now we can plan shifts much better and we have increased the rotation of tables thanks to the settings made. The tool is very intuitive and easy to use, so the whole team has adapted very …
-
"I really like the design. It's user friendly, very similar to the simplicity and quality of Apple products. I like how it distills operational functions to its essence, just like how we think about dishes - we remove any unnecessary elements that take away from the essence of that dish. …
-
"Simply put, Resy has been a game changer for us. Whether it is the ability to maintain a streamlined database of our guests or the ease of use for our staff, Resy has helped us maintain a more personal and constant connection with those that visit the restaurant at a …
-
"Resy has played a crucial role in allowing us to provide remarkable service to our guests … Our purpose at COPA is "cultivating relationships from soil to table," and the relationship we have with you is one we truly value."
-
"Not only is the Resy system amazing and intuitive but I have taken some of the money saved over not using OpenTable to take a couple of vacations as well as hiring a monthly crew to deep clean the kitchen. You can tell Resy is a system designed by Restaurateurs; …
-
"It's great that Resy doesn't publish the written reviews, because it means the comments are much more constructive. They're usually much more specific in feedback, usually to do with dishes. We use the ratings every week in management meetings."
-
"Roughly 70% of our seating is communal and we try to keep the vibe very casual and focus primarily on walk-in business. Switching to Resy allowed us open up roughly 40% more reservations to the public because we are confident the guests expectations are set up correctly; knowing they will …
-
"At Pizza Loves Emily, we love using Resy - not only is the interface easy to use, but the support on the backend is helpful. The people behind Resy listen to the needs of us on the ground and are receptive to updates that we need. As a waitlist-heavy restaurant, …
-
“Before Resy we used pen and paper to capture a (written) waitlist. Resy’s waitlist feature has been super useful and has made a positive impact on our hosts, guests and the local community. Our average wait time is usually at least one hour, and before Resy we’d have an enormous …
-
"The phone app makes setting reservations from anywhere a breeze and the global guest book has helped us bring a personal touch to first time diners while ensuring we thank our returning guests. This feature was something that we previously did not have and frankly don't know how we lived …
-
"We opened Tetsu with Resy and it was a smooth and quick process. The software is intuitive and as most of us hadn't used Resy before, it was easy for all of us to learn. We've been on Resy for about 2 years now, and have been very pleased with …
-
"What we love the most about Resy is how it has brought customer service to a whole new level. We can keep running logs of patron likes and dislikes, table preferences, allergies, birthdays, etc. We can send text messages easily -- whether it be to confirm a reservation, alter a …
-
"Being in the restaurant industry where margins are razor thin, we are constantly looking for ways to cut costs without sacrificing quality, culture and hospitality. Resy was an easy solution to save money while providing a great software reservation system in comparison to other platforms. The transition was relatively seamless …
-
“I love the fact that Resy brings our guests directly to our website when making their reservation! It gives them a chance to connect with us and our mission before they arrive!”