ResyOS is a complete restaurant reservations and waitlist system, including table management, ticketing, web and app booking, CRM, POS integration and more. They combine a cloud-based central guest database with POS connectivity for real-time data like live checks and total spend. And they're layering in important third-party sources, like ratings and reviews from platforms like Facebook, and TripAdvisor, and POS detail, down to the exact dishes ordered by each party.
"What I like most about Resy is the possibility of making reservations online and multi-devices; saves a lot of time on the phone. With Resy we have been able to centralize reservations and interactions with customers in one place (telephone, web, app). I love the seriousness and excellent service of the team."
"Our transition from OpenTable to Resy Classic and then Resy Fly has helped significantly reduce workload on staff managing reservations. This has lead to essentially eliminating overbooking and ensuring our tables stay occupied with well-defined intervals to maintain our high standard of service for our customers. We have been very happy with the value and experience Resy has provided our establishment and look to using their reservation and table management software in our upcoming endeavors."
"What we love the most about Resy is how it has brought customer service to a whole new level. We can keep running logs of patron likes and dislikes, table preferences, allergies, birthdays, etc. We can send text messages easily -- whether it be to confirm a reservation, alter a time, alert someone on a waitlist. When a reservation is cancelled, we can automatically notify guests on a waitlist, ensuring we rarely have an empty table on a busy night. The line of communication it has opened is invaluable."
Read ResyOS Reviews, Testimonials & Customer References from 34 real ResyOS customers.