ResyOS

"We opened Tetsu with Resy and it was a smooth and quick process. The software is intuitive and as most of us hadn't used Resy before, it was easy for all of us to learn. We've been on Resy for about 2 years now, and have been very pleased with it. The new Fly software is even better than what we started with because it's more hands on for us to make day to day changes on our own. The biggest reason why we love Resy though is the customer service. It's nearly 24/7, we always get a quick turnaround from Seamus and his team on whatever we need."

“We were nervous about switching from our other reservations system, namely due to anticipated dips in covers and that Resy is relatively young in Canada and the first in Calgary to start on this platform. We did see a slight dip in covers at first, but we planned for it. We just focused on giving great hospitality to our guests and it was totally fine. Given that we were previously spending about $1,000 per month in cover fees, Resy paid for itself almost immediately and that more than offset the dip in covers for the first few months on Resy. Being a small restaurant, last minute cancellations really kill us! I love how Resy helps us minimize cancellations with text message reservation confirmations and by automatically opening up cancellations to the next spot. In the past, someone on my team would call every reservation to confirm and manually try to fill cancellations but Resy takes care of it all with no work from my team. We’ve seen about a 10-15% increase in covers since switching to Resy."

"Bookings have increased by up to 50%, particularly noticeable in the early part of the week, since moving to Resy."