ResyOS

"Resy offers a service that makes the reservation process more intuitive, user-friendly and hospitable for both the restaurant and the guest. I think it’s the way of the future for reservation software based on the client services and cost savings they provide. It’s nice to have a company that works with you, listens to your problems and works on solutions in a timely manner. That’s what I’m most excited about. I love the ease that you get with the iOS platform. It’s very easy to navigate and has a lot of bells and whistles which will aid our restaurants with expediting the reservation process. The SMS feature is huge for us and will offer us the opportunity to focus more attention on the guests in our building and less time on the phone."

"Being in the restaurant industry where margins are razor thin, we are constantly looking for ways to cut costs without sacrificing quality, culture and hospitality. Resy was an easy solution to save money while providing a great software reservation system in comparison to other platforms. The transition was relatively seamless and we were able to start off with a new system without sacrificing time and energy into something new. I would recommend Resy for both start up restaurants as well as established ones as it is a great fit into either system."

“We were nervous about switching from our other reservations system, namely due to anticipated dips in covers and that Resy is relatively young in Canada and the first in Calgary to start on this platform. We did see a slight dip in covers at first, but we planned for it. We just focused on giving great hospitality to our guests and it was totally fine. Given that we were previously spending about $1,000 per month in cover fees, Resy paid for itself almost immediately and that more than offset the dip in covers for the first few months on Resy. Being a small restaurant, last minute cancellations really kill us! I love how Resy helps us minimize cancellations with text message reservation confirmations and by automatically opening up cancellations to the next spot. In the past, someone on my team would call every reservation to confirm and manually try to fill cancellations but Resy takes care of it all with no work from my team. We’ve seen about a 10-15% increase in covers since switching to Resy."