20 Resource One Testimonials

“We at Legend Homes feel that Resource One is part of our family. It’s not just that they have provided our IT support for over 10 years, but also the exceptional service provided that makes them a valued contributor to our business. Each decision has been made as if our business were their own personal business, each project has been approached as if the outcome truly mattered no matter how small the request, and it’s all done in a prompt, friendly, and fun-loving manner.”

“La Salle has had the pleasure of working with Resource One for over nine years under a Professional Services Agreement contract. Resource One has proven to be a reliable, cost-conscious partner in helping us maximize our investment in technology. I would highly recommend Resource One for any organization interested in outsourcing some or all of their IT Management needs.”

“They analyzed our system and created a very reliable and efficient one. In addition, they have an impressive response time to any issues that have arisen. Resource One has been a great partner and I would highly recommend them.”

“Willakenzie Estate Winery has been a customer of Resource One for over 10 years. Although we are a small business, we have a fairly complex computer network to manage and Resource One has provided the level of service and sophistication we require. Particularly important to us is the 24/7 service provided by Resource One. The network can never go down and they have done a good job keeping it that way.”

“We interviewed several companies to handle our IT requirements. Resource One presented us with a professional and cost efficient service plan semi-tailored to fit the needs of our firm. We have not been disappointed with the promises Resource One made during their presentation. Namely, almost instant access to a specialist dedicated to our firm, reasonable prices and help with predicting and alleviating future problems with our system. We are very pleased with the total package Resource One has offered us.”

“I’m not an expert in the computer area…but I am an expert in the area of companies that sell you the moon and then disappear. Resource One is a first rate company. They do what they say they will do, when they say they will do it.”

“By partnering with Resource One we have been able to leverage their IT expertise and concentrate on what we do best – making and selling wine. They have provided top notch service and support from day one and are always just an email or phone call away. Their knowledgeable technicians walked us through an extremely complicated network upgrade and transition with almost no downtime on our system. In short, our network and work environment have been immensely streamlined and are much more productive than ever. I can emphatically recommend Resource One to anyone in our industry looking for an IT partner.”

“Over the years, our IT systems have grown really complex, with people working from the road and on Blackberries, a separate server for point-of-sale, and offices in two locations. All of this needs to work as one system. Resource One is the third IT company we’ve used, so it is with some perspective that I am able to say that they are extremely responsive and reliable. Most problems are solved immediately with a phone call. Bigger problems, requiring that a technician to come to our winery, are dealt with appropriately – either same day if our system is crippled or a little longer if the problem is only a high frustration. And they find us great deals on equipment and licenses, thereby saving us huge amounts of time. I can recommend them to others in our industry without hesitation.”

“Resource One has been our “in-house” IT Manager for over 5 years now and they have been a key player in our growth of the Pastini Restaurants. They have been a valued partner in the design, implementation and maintenance of our systems. Resource One personnel are very timely in their response to our needs and innovative in solving our IT problems – they are someone you need in your corner to succeed.”

“Over the last several years the multiple locations of Tyler’s Automotive has relied on the expertise of Resource One. The timely customer service and expertise of Resource One, running multiple servers, desktops, industry software combined with multiple off site backup servers has allowed us to concentrate on servicing our customers. Resource one has become our go to partner for support on all computers, printers, online communication including smart phone e-mail exchange integration and online security. No matter the question, I know the answer I get from Resource One, will have my best interest in mind. A trusted partner!”

“Without a dedicated IT person in the office, problems with our work stations or server would be a major disruption to our daily business. When there is a problem, fixing it is nearly a hands-off process for the chamber thanks to Resource One. Not only have they provided excellent customer service, they have also provided educational opportunities for the local business community. Nearly 40 local business owners attended a free Windows 7 orientation workshop put on by Resource One. The Hillsboro Chamber of Commerce is happy to have them as members and recommend them for all of your IT needs.”

“Quality Production Limited is a mid-sized manufacturing company and our IT infrastructure is the backbone of our organization. Currently we have four servers, over fifty workstations, multiple remote connections, a Blackberry server, and various pieces of networked manufacturing equipment. The complexity of our system and the number of users had outgrown our previous provider. We contracted Resource One to help get our network back under control. Resource One’s fast service, 24-hour remote monitoring and weekly visits keep all of our systems running smoothly. When there is a problem, Resource One is here immediately to solve it and get us back up and running. Turning over all our IT requirements to Resource One is one of the best decisions I made.”

“Over two years ago, we selected Resource One for our IT support requirements for several reasons. The level of collective expertise of computers and networking among their engineers is very high. They are available for immediate support whenever urgent problems arise regardless of the day or time. As technology advances, they guide our IT growth to ensure we operate as efficiently and cost effectively as possible. Resource One repeatedly provides us with outstanding technical support, and always strives to educate us about the operation and maintenance of our systems. I wholeheartedly recommend Resource One to any organization seeking a proactive and professional IT support team.”

“McKanna Bishop Joffe & Arms, LLP could not be more pleased with the prompt, thorough and efficient service we receive from Resource One, Inc. We are a relatively small law office and we work for clients that cannot afford to pay for a lot of fancy overhead costs. We are delighted to have found a company that handles every computer problem we can throw at them with speed and little to no interruption in our regular workday. We’re lawyers, not computer whizzes. The great folks at Resource One let us do what we do best and they take care of all our computer needs, working mostly in the background, practically unnoticed by us. We’re extremely pleased to have found this company.”

“With Resource One in charge of our IT matters, nothing seems to slip past them. They don’t just fix the problem, but are always seeking out items that can enhance the operation of our system. Throughout a difficult implementation of third-party practice management software, they have been proactive in seeking out the best solutions to our issues. Resource One allows us to concentrate on our business of providing innovative legal solutions for our clients. Resource One makes us money by allowing us to concentrate on our practice.”