20 Resource One Testimonials

“We at Legend Homes feel that Resource One is part of our family. It’s not just that they have provided our IT support for over 10 years, but also the exceptional service provided that makes them a valued contributor to our business. Each decision has been made as if our business were their own personal business, each project has been approached as if the outcome truly mattered no matter how small the request, and it’s all done in a prompt, friendly, and fun-loving manner.”

“I’m not an expert in the computer area…but I am an expert in the area of companies that sell you the moon and then disappear. Resource One is a first rate company. They do what they say they will do, when they say they will do it.”

“La Salle has had the pleasure of working with Resource One for over nine years under a Professional Services Agreement contract. Resource One has proven to be a reliable, cost-conscious partner in helping us maximize our investment in technology. I would highly recommend Resource One for any organization interested in outsourcing some or all of their IT Management needs.”

“They analyzed our system and created a very reliable and efficient one. In addition, they have an impressive response time to any issues that have arisen. Resource One has been a great partner and I would highly recommend them.”

“Over the years, our IT systems have grown really complex, with people working from the road and on Blackberries, a separate server for point-of-sale, and offices in two locations. All of this needs to work as one system. Resource One is the third IT company we’ve used, so it is with some perspective that I am able to say that they are extremely responsive and reliable. Most problems are solved immediately with a phone call. Bigger problems, requiring that a technician to come to our winery, are dealt with appropriately – either same day if our system is crippled or a little longer if the problem is only a high frustration. And they find us great deals on equipment and licenses, thereby saving us huge amounts of time. I can recommend them to others in our industry without hesitation.”

“Willakenzie Estate Winery has been a customer of Resource One for over 10 years. Although we are a small business, we have a fairly complex computer network to manage and Resource One has provided the level of service and sophistication we require. Particularly important to us is the 24/7 service provided by Resource One. The network can never go down and they have done a good job keeping it that way.”

“We at Westside drywall developed our business off a handshake and a hand written proposal – as technology evolved we concentrated on sharpening our skills on the trades we provide. With the help of Resource One we have been able to offer better services and more timely communication. Their staff is very knowledgeable about cutting-edge materials that we couldn’t even scratch the surface on, with updating software, remote support, updating licensing, networking systems and just as simple as calling them and getting suggestions on improvements. Resource One gets our utmost respect and highest recommendations.”

“Quality Production Limited is a mid-sized manufacturing company and our IT infrastructure is the backbone of our organization. Currently we have four servers, over fifty workstations, multiple remote connections, a Blackberry server, and various pieces of networked manufacturing equipment. The complexity of our system and the number of users had outgrown our previous provider. We contracted Resource One to help get our network back under control. Resource One’s fast service, 24-hour remote monitoring and weekly visits keep all of our systems running smoothly. When there is a problem, Resource One is here immediately to solve it and get us back up and running. Turning over all our IT requirements to Resource One is one of the best decisions I made.”

“Resource One is the right partner for us when it comes to managing our IT. We trust them to keep our networks running and our data safe as we can’t afford downtime. When we have an issue we know that they are going to be there to help when we call and that is becoming rare in today’s world. With all of the things in our business that I have to worry about, it is nice that I trust Resource One to keep our network running smoothly.”

“Over the last several years the multiple locations of Tyler’s Automotive has relied on the expertise of Resource One. The timely customer service and expertise of Resource One, running multiple servers, desktops, industry software combined with multiple off site backup servers has allowed us to concentrate on servicing our customers. Resource one has become our go to partner for support on all computers, printers, online communication including smart phone e-mail exchange integration and online security. No matter the question, I know the answer I get from Resource One, will have my best interest in mind. A trusted partner!”

“Resource One has been a valued business partner for more than 4 years. Their attention to detail and seamless support has allowed us to focus on our business. They have been able to implement new systems & platforms over the years that have made our job easier and more efficient, thereby making us a stronger company.”

“We interviewed several companies to handle our IT requirements. Resource One presented us with a professional and cost efficient service plan semi-tailored to fit the needs of our firm. We have not been disappointed with the promises Resource One made during their presentation. Namely, almost instant access to a specialist dedicated to our firm, reasonable prices and help with predicting and alleviating future problems with our system. We are very pleased with the total package Resource One has offered us.”

“By partnering with Resource One we have been able to leverage their IT expertise and concentrate on what we do best – making and selling wine. They have provided top notch service and support from day one and are always just an email or phone call away. Their knowledgeable technicians walked us through an extremely complicated network upgrade and transition with almost no downtime on our system. In short, our network and work environment have been immensely streamlined and are much more productive than ever. I can emphatically recommend Resource One to anyone in our industry looking for an IT partner.”

“The past 5 years, Resource One, Inc. has allowed me to single-handedly manage the IT infrastructure of the nation’s largest Retirement Community Builder, Colson & Colson General Contractor, Inc. When an issue requires elevation, or if I just need an extra hand or two, they are right there, an email or phone call away, and I never feel like I have to micro-manage them…once they take the reins I know the resolution will be swift and minimally intrusive to the end user. We have projects in almost every time zone around the world, so my support window is 24 hours, and ROI is crucial for a quick response to a Manager or Assistant with a problem affecting workflow on a 20 million dollar project. I’ve tried other local solutions, but they collectively fall flat… Resource One and their Managed Services have allowed me to boast minimal downtime, seamlessly adapt to new technologies, and to succeed as an “Army of One,” as well as keeping our job costs low and IT availability high in these days of a struggling economy, allowing us to continue our operations where similar businesses have failed.”

“Resource One has been our “in-house” IT Manager for over 5 years now and they have been a key player in our growth of the Pastini Restaurants. They have been a valued partner in the design, implementation and maintenance of our systems. Resource One personnel are very timely in their response to our needs and innovative in solving our IT problems – they are someone you need in your corner to succeed.”