20 Resource One Testimonials

“I’m not an expert in the computer area…but I am an expert in the area of companies that sell you the moon and then disappear. Resource One is a first rate company. They do what they say they will do, when they say they will do it.”

“We at Legend Homes feel that Resource One is part of our family. It’s not just that they have provided our IT support for over 10 years, but also the exceptional service provided that makes them a valued contributor to our business. Each decision has been made as if our business were their own personal business, each project has been approached as if the outcome truly mattered no matter how small the request, and it’s all done in a prompt, friendly, and fun-loving manner.”

“McKanna Bishop Joffe & Arms, LLP could not be more pleased with the prompt, thorough and efficient service we receive from Resource One, Inc. We are a relatively small law office and we work for clients that cannot afford to pay for a lot of fancy overhead costs. We are delighted to have found a company that handles every computer problem we can throw at them with speed and little to no interruption in our regular workday. We’re lawyers, not computer whizzes. The great folks at Resource One let us do what we do best and they take care of all our computer needs, working mostly in the background, practically unnoticed by us. We’re extremely pleased to have found this company.”

“They analyzed our system and created a very reliable and efficient one. In addition, they have an impressive response time to any issues that have arisen. Resource One has been a great partner and I would highly recommend them.”

“By partnering with Resource One we have been able to leverage their IT expertise and concentrate on what we do best – making and selling wine. They have provided top notch service and support from day one and are always just an email or phone call away. Their knowledgeable technicians walked us through an extremely complicated network upgrade and transition with almost no downtime on our system. In short, our network and work environment have been immensely streamlined and are much more productive than ever. I can emphatically recommend Resource One to anyone in our industry looking for an IT partner.”

“Over the last several years the multiple locations of Tyler’s Automotive has relied on the expertise of Resource One. The timely customer service and expertise of Resource One, running multiple servers, desktops, industry software combined with multiple off site backup servers has allowed us to concentrate on servicing our customers. Resource one has become our go to partner for support on all computers, printers, online communication including smart phone e-mail exchange integration and online security. No matter the question, I know the answer I get from Resource One, will have my best interest in mind. A trusted partner!”

“The past 5 years, Resource One, Inc. has allowed me to single-handedly manage the IT infrastructure of the nation’s largest Retirement Community Builder, Colson & Colson General Contractor, Inc. When an issue requires elevation, or if I just need an extra hand or two, they are right there, an email or phone call away, and I never feel like I have to micro-manage them…once they take the reins I know the resolution will be swift and minimally intrusive to the end user. We have projects in almost every time zone around the world, so my support window is 24 hours, and ROI is crucial for a quick response to a Manager or Assistant with a problem affecting workflow on a 20 million dollar project. I’ve tried other local solutions, but they collectively fall flat… Resource One and their Managed Services have allowed me to boast minimal downtime, seamlessly adapt to new technologies, and to succeed as an “Army of One,” as well as keeping our job costs low and IT availability high in these days of a struggling economy, allowing us to continue our operations where similar businesses have failed.”

“Over the years, our IT systems have grown really complex, with people working from the road and on Blackberries, a separate server for point-of-sale, and offices in two locations. All of this needs to work as one system. Resource One is the third IT company we’ve used, so it is with some perspective that I am able to say that they are extremely responsive and reliable. Most problems are solved immediately with a phone call. Bigger problems, requiring that a technician to come to our winery, are dealt with appropriately – either same day if our system is crippled or a little longer if the problem is only a high frustration. And they find us great deals on equipment and licenses, thereby saving us huge amounts of time. I can recommend them to others in our industry without hesitation.”