Resource One

“Over two years ago, we selected Resource One for our IT support requirements for several reasons. The level of collective expertise of computers and networking among their engineers is very high. They are available for immediate support whenever urgent problems arise regardless of the day or time. As technology advances, they guide our IT growth to ensure we operate as efficiently and cost effectively as possible. Resource One repeatedly provides us with outstanding technical support, and always strives to educate us about the operation and maintenance of our systems. I wholeheartedly recommend Resource One to any organization seeking a proactive and professional IT support team.”

“The past 5 years, Resource One, Inc. has allowed me to single-handedly manage the IT infrastructure of the nation’s largest Retirement Community Builder, Colson & Colson General Contractor, Inc. When an issue requires elevation, or if I just need an extra hand or two, they are right there, an email or phone call away, and I never feel like I have to micro-manage them…once they take the reins I know the resolution will be swift and minimally intrusive to the end user. We have projects in almost every time zone around the world, so my support window is 24 hours, and ROI is crucial for a quick response to a Manager or Assistant with a problem affecting workflow on a 20 million dollar project. I’ve tried other local solutions, but they collectively fall flat… Resource One and their Managed Services have allowed me to boast minimal downtime, seamlessly adapt to new technologies, and to succeed as an “Army of One,” as well as keeping our job costs low and IT availability high in these days of a struggling economy, allowing us to continue our operations where similar businesses have failed.”

“Quality Production Limited is a mid-sized manufacturing company and our IT infrastructure is the backbone of our organization. Currently we have four servers, over fifty workstations, multiple remote connections, a Blackberry server, and various pieces of networked manufacturing equipment. The complexity of our system and the number of users had outgrown our previous provider. We contracted Resource One to help get our network back under control. Resource One’s fast service, 24-hour remote monitoring and weekly visits keep all of our systems running smoothly. When there is a problem, Resource One is here immediately to solve it and get us back up and running. Turning over all our IT requirements to Resource One is one of the best decisions I made.”