56 Resolver Testimonials

“Safety and compliance are core to our business of providing life-saving vaccines to the world. Thanks to Resolver, we have been able to extend that security to our social media pages and grow as fast and as flexibly as we need to.”

“Resolver has improved my team’s ability to identify and escalate gaps and vulnerabilities in the incident handling process to the responsible team or business owner within the organization.”

“Before working with Resolver, we did everything with pen and paper — at least on our dispatch side. We had a spreadsheet with columns: call times, the name of the caller, notes related to the call, and close times. Our incident reports were written using Microsoft Word or by pen and paper.”

"It is an affordable option for Internal Audit and SOX, and we like that the tool can be extended to manage risk. Change happens every few weeks at Quebecor and with Resolver is it easy to make changes."

"The Ballot product is an important part of the risk assessment process. It allows for anonymous voting which equalizes the dominant voices in a room."

"Each officer on duty carries an iPhone, which enhances communications capabilities across the entire security operation. In addition to the augmented communications value, officers use the app to conduct incident and person inquiries while on patrol and can initiate incident reports from the field, without having access to a desktop PC or laptop."

"We have information at our fingertips…We can search for name, location and provide the information to the guards over radio. The guards know exactly who they are dealing with."

“We are able to publish a list of ‘hotspots’ bi-weekly. This type of information allows us to redirect resources appropriately.”

"We are constantly receiving feedback from our security leadership and are meeting monthly with our Perspective workgroup for follow up. The feedback is uniformly positive. They are getting timely access to data, reports and trends."

“We interact with a number of committees here. And rather than having a generic report that they have to sift through, we’re able to customize the information in our reports so that they only get the data they need. People’s time is valuable; they don’t want to be dealing with stuff that doesn’t concern them."

"What’s impressive, and even surprising, about Perspective is that pretty much right out of the box, we could use it. We didn’t have to reinvent the wheel with an expensive custom solution that may, or may not, have worked and would have been challenging to maintain, nor did we have to spend a ton of time reworking Perspective to fit our security structure and process."

"GRC Cloud’s drill-down Dashboards, powerful Workflow and advanced Document Management features, combined with the platform’s intuitive interface make it easy for OPTrust to see issues and react quickly."

"Our process of sending out Word® documents, getting them updated and then transferring all the information into our database was not efficient at all."

"The entire Resolver team has been incredibly helpful and responsive. They do a great job of addressing our team’s concerns in a timely manner. Everyone, from the delivery team to the support staff, was very responsive and did a great job of helping FMH adjust to their specific needs."

"Resolver Ballot solved the problem of how to quickly collect information and display it. This means Risk Owners stay engaged and the whole room can efficiently understand the risks and make the right decisions."