"Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think beyond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk."
“At AstraZeneca, we're accelerating innovation to deliver life changing medicines and personalized experiences, while respecting communication preferences and privacy compliance. We're in the final year of a 3-year transformation to master, track and optimize the use of customer data throughout the organization. We're replacing 67 legacy master data management systems with 3 interlinked regional hubs in Europe, APAC and the US.”
"Data is an organization’s most valuable asset, but it is frequently underutilized. Any business transformation must be built on a strong data foundation. That starts with accurate, accessible, complete, and connected data. With the right data in place, organizations can make business decisions based on insights by applying analytics, artificial intelligence (AI) and machine learning (ML).”
"We wanted a cloud-native platform to align with our data modernization journey and a solution that offered more than just matching and merging. Reltio is a next-generation MDM platform and truly an operational hub."
“We know you, you can trust us, and we are here to help you on your financial journey.”
“Having the connection between members and their financial ‘family’ via accounts provides us a broader perspective of our members, their financial relationships with each other, and with our organization. With this key capability, we have a much broader and accurate perspective to improve our personalization and cross-sell capabilities."
“Our main priority is to continue to build our consumer profiles and the strong community of our brands. With so many choices in skincare and beauty these days, building brand loyalty is key."
"We are seeing drastic improvement across the sales, marketing, and customer care department since adopting Reltio. We can now create data faster and of better quality."
"There has definitely been a productivity improvement across the board because the colleagues in the field can now access the data themselves. Before they couldn't."