"Reltio Cloud is a foundational component of our data supply chain modernization effort to deliver data at scale, granularity, and high quality."
“As we’ve evolved into the age of the customer, and we’re moving away from product-based marketing to really trying to engage with the customer and become a segment of one, you need to have data management capabilities that are responsive to the customer. That can react in real-time and really help create experiences where the customer feels like they are known by the organization.”
"Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think beyond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk."
"Reltio is continuously reinvesting in their solution to meet the challenges of the emerging market."
“We are very impressed with Reltio. The company has re-imagined master data management: extending it, making it simpler and evolving it so that it isn’t just a part of your data governance story, but also something that drives better business decisions.”
“At AstraZeneca, we're accelerating innovation to deliver life changing medicines and personalized experiences, while respecting communication preferences and privacy compliance. We're in the final year of a 3-year transformation to master, track and optimize the use of customer data throughout the organization. We're replacing 67 legacy master data management systems with 3 interlinked regional hubs in Europe, APAC and the US.”
"The platform is very user friendly from a load, search, manage and extract perspective. The Reltio Team is very approachable from Tech Support up to Exec Level. Great support docs & videos for Data Stewards and developers. The platform has excellent availability."
"Reltio works well and can quickly return results."
"The experience with Reltio has been excellent. From the level of support during development and post launch has been top notch."
"Data is an organization’s most valuable asset, but it is frequently underutilized. Any business transformation must be built on a strong data foundation. That starts with accurate, accessible, complete, and connected data. With the right data in place, organizations can make business decisions based on insights by applying analytics, artificial intelligence (AI) and machine learning (ML).”
“Master data management is a critical capability for organizations. Our research shows less than one quarter are very confident in the quality of their data. Our research also shows organizations are moving their data processes to the cloud. Reltio Identity 360 will enable organizations to experience the benefits of master data management for free. The new generation of IT executives, many of whom are digital natives, are accustomed to feature-rich freemium models that deliver lasting value. Identity 360 provides an easy path to cloud-native, multi-domain master data management for Customer 360 and Enterprise 360 as those use cases arise.”
"A key to CarMax’s strategy is to deliver omnichannel connected customer experiences, which requires a strong data foundation and customer experience processes working in concert. In an environment where we have so many different sources of data to leverage, it was critical that we had a single source of truth across the enterprise for Customer 360 and Vehicle 360 information that can be shared across all of our functions. Now that we have a multi-domain master data management (MDM) platform which delivers data in real-time, at scale, we’re able to provide connected customer experiences across all touchpoints. We’ve also been able to pivot quickly to meet the changing needs of our customers during the pandemic by offering new services like curbside pickup."
“Shiseido is undergoing a rapid digital transformation journey. Shifting from a product-centric to a customer-centric approach, Shiseido aims to drive personalized customer experiences to its millions of customers across the globe, while always respecting their privacy.”
"It would be impossible to deliver on our personalization at scale initiative with a legacy MDM system. Reltio Connected Customer 360 provides us with a mission-critical customer data foundation. It powers our Customer Data Platform with connected customer data for precise targeting and personalized customer journeys. Our vision is to power all our enterprise systems with not just a global customer ID, but customer profiles enriched with transactions, interactions and relationship information. "
“The Reltio platform has enabled us to provide data quality at the source in every connected system—in real time. It supports our business operations, improves customer experience, increases our efficiency, and drives revenue growth.”