117 QuickBooks Commerce Testimonials

"We were constantly growing little by little, and before we knew it, dealers and distributors were hitting us up asking to carry our products. You have to keep pushing until you can start coasting off that momentum.”

"We've got people in Palo Alto working on software, and in Japan and Hong Kong working on R&D. Being a multinational team also lets us gear our marketing specifically to local markets with localised content. Drones are where we started, but we're more about developing easy-to-use systems for things that were complex before. We have a design team, an embedded software team, a team working on flight control systems, production studios in LA and Beijing making tutorial videos - all of which means we can simplify what would have taken a year of training so that now a dad can stream video of the baby walking, shot using a drone."

"We didn’t have this notion of 'radical transparency' straight out of the gate. It emerged from helping customers understand who we were and why we were doing things in a certain way. So, we thought we’ve got nothing to hide. Why don’t we just tell people exactly what it costs us to make, which was sort of a radical idea. From our perspective, it was like, ‘Hey, people are mature enough. People understand that you have to make a profit, so why don’t we just tell them."

"TradeGecko has formed the heartbeat of our business, allowing us to manage the end-to-end supply chain across our 5 global warehouses."

"We had already decided on Shopify for our eCommerce platform and Xero for our backend accounting solution. We were looking for that piece in the middle to secure these ‘two-ends."

"You know, you're always going to be afraid but what happens is you keep getting up in the morning, showing up for work, because there's a passion within you."

"It’s not about one person being the rule-maker tastemaker, that’s not how people are shopping anymore. Women are discovering beauty products through their friends, full stop.”

"We consider ourselves a tech company first. We've created software that lets us know exactly where our raw materials and mattress components are and how to forecast what and when to build. If the UPS truck is delayed, we can reach out to the customer and say, ‘Hey, we've been tracking your order and noticed something has gone awry.’ If you've bought a mattress, instead of having to find your order number, our customer-care expert knows who you are without even asking.”

"It was this moment of panic, but also a great opportunity for us to provide awesome customer service and write personalized emails to apologize That really set the tone for how we would run customer service."

"Michael can look into the future better than anyone I’ve ever met. Some people call it luck, but I think Michael has a very good sense of when to do what. There’s no set template. You can’t go and buy the playbook."

"TradeGecko is especially useful for our wholesale business. The B2B eCommerce Store is super easy to use and gives our retailers access to create orders anytime."

"The B2B Store has saved us countless hours in order processing – and now it’s even better with more control over brand aesthetic and presentation."

"TradeGecko’s Mobile app gives us a competitive edge by allowing real time inventory, sales reports and product catalogs at the touch of a button."

"It’s all about the team behind you, not just the staff you work with but the integration partners, like Shopify, TradeGecko and StarShipIT – they’re also part of your team. When you get that right, then life gets a lot easier as it frees you up to focus on a lot of other things in the business."

“Some told us our juice was too expensive, its shelf-life was too short and the brand was a bit out there. But consumers were telling us it was the best juice they'd ever tasted, that they loved the brand.”