80 Qmatic Testimonials

“Qmatic had a long proven track record in the state of Colorado, in other states, and globally. And we needed data. Qmatic had a great analysis and data reporting feature, and was the only vendor that could integrate with DRIVES, the state’s digital interface system for county motor vehicle offices.”

“Seeing the Qmatic solution come to life and allowing coaches to schedule Healthy Athlete appointments for the first time at a Special Olympics USA Games was amazing. This was a game-changer for the athlete experience, and we are incredibly grateful for the entire team at Qmatic and the prep work with all the other partners to help this come to life. It took a village, but we wouldn’t have been successful without Qmatic.”

"Thanks to Qmatic, we can free up employees, so that they have more time to provide information."

"The benefits that Qmatic provides our customers is the ability to have control of their experience in the Service Center being able to create an appointment and check themselves in or from the number of kiosks that we have available in our space. Our ability to set up the access points for customers is important as well. It allows us to know what service a customer needs and to transfer a customer if they need to see a subject matter expert. It also helps bypass our main counter, if the service they need requires the help of a subject matter expert only."

"The process was simple, and Qmatic was very helpful. They worked closely with us to understand our needs and advise us of the best way to configure the system to meet those needs. Whenever there was a problem or limitation in the system, they would take that away to work out a suitable solution that would work for us within the constraints of the overall system configuration."

“Qmatic has released staff time from sending our manual appointment letters to a quick, efficient service which allows the parent to receive the appointment in minutes of it being sent. Parents can contact us quickly if they can not attend and it is easy to rebook and confirm appointments.”

"We came up with the idea that the screens could have cheerfully colored images in addition to regular numbers. We explored options from several companies, and Hansab was ready to offer such a solution. The queuing system with pictures is especially nice and playful for younger children. It makes the waiting time more exciting and helps divert attention away from the pain. We are very happy with this result."

"The implementation of Qmatic for our appointment management has lightened my team's workload, freeing up time for higher-value tasks. The possibility of having a permanent 360° view of the available slots and of the planning is much more comfortable in day-to-day contact with our clients. Our staff say it changed their lives, and they don't fear peak periods the same way they did before."