-
“Feedback is very important to us as it enables us to determine whether the things we are implementing are what people actually want to see happening in the centre. Loyalty is also extremely important as we pride ourselves on being a community focused shopping centre so listening to people and …
-
“With the implementation of Purple’s tools, we are now able to offer a high quality service to our passengers while gathering insights that allow us to understand the needs and expectations of our different passenger profiles and thus be able to identify concrete actions to improve the customer experience.”
-
"This state-of-the-art system will not only improve the experience of patients visiting Croydon University Hospital by reducing the stresses that navigating a large site can cause, but will also help them plot the quickest route to their care or to the loved ones they are visiting."
-
“Advertising via Purple’s splash pages has contributed to a level of increased visibility across a number of different campaigns. Most significantly, we have seen a sharp increase in app downloads linked to specific campaigns, in which the campaign visibility was emphasized on the splash pages.”
-
“The guest experience has been and remains our primary focus and we feel like we have found an organization with similar values in Purple: Their team has been responsive and collaborative and we look forward to continue working with them.”
-
“Purple improves the customers’ experience, removing the need to have to accept the splash page terms and conditions every time they access any of our stores guest WiFi. With Purple, customers only need to accept the terms and conditions once a year, and this is valid for all our stores …
-
“We’ve spent years perfecting it and needed to work with a solution that could be integrated without any disruptions. Purple were the perfect partner to work with.”
-
“We find the majority of our customers have already done some online research, so through offering free WiFi in-store, we allow them to continue that journey and actually look at the sofas they have no doubt already viewed online, in the flesh – without having to worry about using their …
-
"During the initial demonstration by Smarter WiFi, we found Purple’s platform to be very easy to use. All customer data and analytics were presented in a really straightforward layout, which puts the marketing team at ease when using it. Purple is what we specified that we needed from the outset, …
-
"Compared to the other platforms we looked at, Purple is more robust, the reports are impressive and the portal is far more visually appealing and easy to understand. The automated emails are good for saving time, allowing us to focus on planning new marketing campaigns."
-
"We receive many comments about how great it is to have high speed WiFi at 3000 metres above sea level. In terms of the level of users, we aren’t surprised by this figure as we knew connectivity would be popular at a major tourist location like ours."
-
"We had a successful Meraki installation at a competitive price."
-
"Deploying the latest Meraki and Purple solution through Egton means that schuh benefits from lower costs per store. This is because we used the very latest dual 2.4Ghz & 5Ghz wireless technology, so there was no need for lots of access points. schuh can now access all their stores from …
-
"The feedback that we have received from patients about the WiFi has been very positive, the weekly KPI’s that we receive from Purple’s portal prove that the offering is well used and the user demographics have proved particularly interesting. Our main demographic at the hospital is elderly patients and in …
-
"We did previously have a guest WiFi solution in place but the only way that we captured email addresses was through direct bookings. However, this meant that for large groups we would only capture data about the individual that placed the booking. We needed a tactical way of capturing data …