“We deal with Fortune 500 companies with high expectations and the last thing we want to do is sell a solution to a company like that that doesn’t work. The reliability of Plum’s technology really shined for us in that respect. They’ve out-performed their SLAs.”
"Overall, extremely pleased with Fuse. Along with being easy to use, it allows for a lot of flexibility, allowing for additional JavaScript or VoiceXML if the standard data gathering/processing modules cannot accomplish a client's customized request. This has been a crucial factor for several of our implementations."