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Plum Voice

Read 13 Plum Voice reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Plum Voice as their AI Voice Agents

Plum Voice is a CPaaS technology company that provides voice automation solutions through programmable cloud platforms. Plum Voice allows customers to choose from a suite of intelligent virtual voice agents (IVAs) or custom solutions interactive voice response (IVR), surveys, payment processing, etc. to automate repetitive tasks, customer interactions and business processes for cost efficiencies and cost savings.

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Customer Rating Review Score based on 1174 reference ratings
4.8/5.0 (1174)
  • Summer 2026 Rising Star AI Voice Agents Software

13Testimonials

  • “We conduct regular reviews of all of our vendors and we’ve never considered changing. The reason is that Plum is consistent and credible.”

  • “If you don’t have developer resources, but want to build an IVR application Plum Fuse is something that a savvy business analyst could do. You don’t need telephony engineers to …

  • "Very flexible, you can make changes in the portal with relative ease, and the changes are made instantly."

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13 Case Studies

  • a major insurance company cuts payment processing costs by 350% with Plum …

  • National Merchant Services Company boosts revenue with Plum Voice and adds 24/7 …

  • a major financial services company automates 90% of calls with Plum Voice

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Additional Plum Voice Information & Resources

Read Plum Voice Reviews, Testimonials & Customer References from 13 real Plum Voice customers.

Browse Plum Voice Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Plum Voice.