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Plum Voice

Read 13 Plum Voice reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Plum Voice as their AI Voice Agents

Plum Voice is a CPaaS technology company that provides voice automation solutions through programmable cloud platforms. Plum Voice allows customers to choose from a suite of intelligent virtual voice agents (IVAs) or custom solutions interactive voice response (IVR), surveys, payment processing, etc. to automate repetitive tasks, customer interactions and business processes for cost efficiencies and cost savings.

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Customer Rating Review Score based on 1128 reference ratings
4.8/5.0 (1128)
  • Summer 2026 Rising Star AI Voice Agents Software
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13Testimonials

  • "Overall, extremely pleased with Fuse. Along with being easy to use, it allows for a lot of flexibility, allowing for additional JavaScript or VoiceXML if the standard data gathering/processing modules …

    Pete C. Integrations Analyst

  • "Very flexible, you can make changes in the portal with relative ease, and the changes are made instantly."

    Mark Y. Sr. Director of Technical Support

  • "We selected the Fuse product for its ease of use as well as reliability. The setup is very intuitive and can be customized to your business's needs. We like that …

    Stephanie R Vice President
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13 Case Studies

  • OSG Uses Plum Professional Services, Sees 90% Adoption of IVR Technology

    Nick Cloonen Vice President of Product and Channel Development

  • National Merchant Services Company - Customer Case Study

  • Erie Insurance Uses Plum Voice IVR Surveys to Improve Customer Retention and …

    Barbara Lincoln Director Customer Satisfaction & Integration
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Additional Plum Voice Information & Resources

Read Plum Voice Reviews, Testimonials & Customer References from 13 real Plum Voice customers.

Browse Plum Voice Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Plum Voice.

FeaturedCustomers has 2,018,726+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.