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Plum Voice

Read 13 Plum Voice reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Plum Voice as their AI Voice Agents

Plum Voice is a CPaaS technology company that provides voice automation solutions through programmable cloud platforms. Plum Voice allows customers to choose from a suite of intelligent virtual voice agents (IVAs) or custom solutions interactive voice response (IVR), surveys, payment processing, etc. to automate repetitive tasks, customer interactions and business processes for cost efficiencies and cost savings.

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Customer Rating Review Score based on 1143 reference ratings
4.8/5.0 (1143)
  • Summer 2026 Rising Star AI Voice Agents Software
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13Testimonials

  • “I found no other PCI-compliant, hosted service that compares to Plum. Not only is it extremely cost-effective and flexible, but its ease of use helped us meet our commitments with …

    Payment Processing Company Director of Product

  • “If you don’t have developer resources, but want to build an IVR application Plum Fuse is something that a savvy business analyst could do. You don’t need telephony engineers to …

    Major Healthcare Payment Processing Company Vice President of Product Development

  • "The hotline allows and provides much more detail than SMS or email. It gives us greater granularity as far as the data an employee can provide on their status.”

    Aerospace Engineering Company
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13 Case Studies

  • Insurance Company Reduces Payment Processing Costs by over 350% with Plum Voice

  • OSG Uses Plum Professional Services, Sees 90% Adoption of IVR Technology

    Nick Cloonen Vice President of Product and Channel Development

  • National Merchant Services Company - Customer Case Study

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Additional Plum Voice Information & Resources

Read Plum Voice Reviews, Testimonials & Customer References from 13 real Plum Voice customers.

Browse Plum Voice Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Plum Voice.

FeaturedCustomers has 2,097,827+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.