"When a guest has booked a rental, we send a set of automated SMS messages using Plivo. There are several different reminders sent, including payment, verification, check-in, check-out, and review requests."

"We have a large group of account managers, and we need to handle multiple incoming calls."

"Our main goals were to increase the property's yields and handle everything from cleaning to laundry, key exchanges, guest communication, requests for reviews, marketing the property, setting up the most professional pricing, and so much more."

“The colleges were using local SMS services with INNA to notify students if classes were canceled. It had been set up maybe 20 years ago and not updated since. Now and then the services went down, and sometimes outgoing messages got backed up. When a local utility company would send …