“We had developed an online reservation system for garages, where you could buy your parking ahead of time, and we had an app for regular customers, but we didn’t have a solution for surface lots, where you can’t reserve ahead and hold a space. We wanted to provide an on-demand payment system, so that you could show up at the location and pay with your phone. People who are parking with us once are not interested in downloading an app, so we had to have customers access our ecommerce platform some other way. We needed a familiar, easy solution for a customer who just shows up and looks around.”
"We set out to build a simple and cost effective solution for users who want a functional voicemail solution that's easy to use and so simple that it feels native to their iPhone. We were able to accomplish all of this using Plivo."
"Our main goals were to increase the property's yields and handle everything from cleaning to laundry, key exchanges, guest communication, requests for reviews, marketing the property, setting up the most professional pricing, and so much more."
“The colleges were using local SMS services with INNA to notify students if classes were canceled. It had been set up maybe 20 years ago and not updated since. Now and then the services went down, and sometimes outgoing messages got backed up. When a local utility company would send out messages to several hundred thousand customers it sometimes filled up the SMS queue for many hours.”