28 Plivo Testimonials

"Our main goals were to increase the property's yields and handle everything from cleaning to laundry, key exchanges, guest communication, requests for reviews, marketing the property, setting up the most professional pricing, and so much more."

"We chose Plivo because reliability is at the core of our product. Plivo gave us great SMS delivery rates and terrific international coverage for our rapidly expanding global user base. "

"Building CallHub on Plivo meant that our customers get high SMS delivery rates and voice call quality across all countries. And now with two-way SMS in 20 countries, we are able to offer customers the ability to receive SMS inputs from their end users for initiatives like political campaigns and product surveys."

"Plivo was able to offer us a solution that let us send out all of our text messages under one phone number for a lower price point."

“When we were running our previous company, we tried to get a business loan to expand our business, improve operations, and hire new employees. We met with a number of banks, received many loan offers, and also tried to apply online for a business loan.”

"We have a large group of account managers, and we need to handle multiple incoming calls."

“SMS is the future. If you don't provide a texting solution, you're going to be left behind. Companies need to take advantage of it, and an easy way to do this is with SMS and Plivo.”

“The reliability of the message delivery has been great. That's probably the number one thing, and then second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo.”

“We’ve achieved almost 100% uptime since launch. Together, our infrastructure allows us to offer customers unlimited conference minutes, with over 100 participants on each call, for our users in 29 countries around the world.”

“We can always send the messages from the same phone number for each property, which keeps a great consistency and user experience.”

“I appreciate the timely and thorough responses I’ve received from support, SMS is an unpredictable space and channel. I’ve had a wonderful customer service experience with both our CSM and the customer support team. Sometimes we don’t have an immediate answer but I never feel like they’re not on top of it or they’re not prioritizing us. I truly feel like Plivo is working in Fluent’s best interest, and that takes my worries away.”

“Deliverability increased by as much as 9% compared to our previous provider, so we knew right away that the quality of Plivo’s network was top-notch. We also appreciated the fact that they could navigate the telecoms infrastructure on our behalf. Keeping up with the different SMS rules and regulations by each country is time-consuming and complicated — it is always changing. We are constantly expanding into new markets, and happy to do so now with ease.”

“Jury research is basically market research, but instead of testing out a product like you would in a focus group facility with a one-way mirror, we test out cases before they go to trial."

"We created GoCheckin 2017 as an app to improve our marketing services."

“We had developed an online reservation system for garages, where you could buy your parking ahead of time, and we had an app for regular customers, but we didn’t have a solution for surface lots, where you can’t reserve ahead and hold a space. We wanted to provide an on-demand payment system, so that you could show up at the location and pay with your phone. People who are parking with us once are not interested in downloading an app, so we had to have customers access our ecommerce platform some other way. We needed a familiar, easy solution for a customer who just shows up and looks around.”