“Having access to our entire company at my fingertips is really a game-changer. If something happens after-hours or when I’m away from the office, I can jump on a smartphone or a tablet and access all the information I need to make a decision quickly.”

“Professional Services support was essential to our success. We had excellent knowledge of our business processes and the requirements of a medical device manufacturer. However, we had limited knowledge on the team of systems implementation. The Plex team was able to help us adapt our processes to align better with …

"We went way beyond just recording production or recording downtime. We can let Plex do all the hard things, such as managing inventory costing or making sure that our bill of materials depletes correctly, while we focus on making better decisions based on the tremendous amount of data the system …

“Should there be a problem with a part we can see where it went to, retrieve it, understand which components were used in its manufacture, and then predict where other quality issues may arise before they happen. That kind of visibility turns quality management into a profit center.”

“I can see the user’s self confidence growing as she talks about what she is doing and why she follows a certain method of data entry and reporting.”

“Not having to pay upgrade costs for our old systems made Plex a break-even investment. When balanced against our cost avoidance, the launch of Plex cost us nothing and we had an immediate ROI. Who could argue with that.”

“Because the system is so intuitive, on-the-floor training was quick and highly effective. The implementation didn’t disrupt our business, and employees in all departments are now able to access and use information to perform their jobs effectively.”

“Plex is an all-in-one ERP that helps make us Wal-Mart's Supplier of the Year.”

“We only have two IT folks at FloraCraft so not having to manage additional servers and software is a real bonus for us, as is the minimal overhead required to upgrade versions or manage ERP licensing."

“This testing phase actually gave us some unexpected benefits. It allowed us to tear up our old processes, get rid of old habits and start over. As we built up the layers of complexity by testing Plex across the business, from receipt of goods to shipping and invoicing, we often …

"Plex is doing a lot of the work that we used to have to guess at, and that just makes our lives easier."

“If there is a quality issue, responses are fully integrated across the entire supply chain. Suppliers don’t have to enter their quality information into a separate system to develop their metrics.”

“My feeling about ERP systems and their launches had always been that you can focus on either technology benefits or business benefits, but we didn’t want to ‘cheat’ on either. With Plex, we didn’t have to.”

“All employees use Plex, whether it's the shop floor, office, or sales on the road. There's not a single person in our company who does not use Plex.”

“It was difficult to find root causes and do good corrective actions. We can now put instructions, quality check sheets and hard stops into the Plex system in the way of pictures, videos, and writing to ensure that everything is being done exactly to specifications”