189 Plex Systems Testimonials

“Because Plex delivers so much functionality right out of the box, we were able to eliminate a long list of purchased and homegrown systems when we went live. This will empower us to keep growing without burdening our IT staff in the future.”

"We’ve never had such clean data. We fl y through our cycle counts on a weekly basis and our month-end counts within hours."

“I spend about 30 percent of my time driving continuous improvements for us in Plex, but those are all value-added activities—and I’ve eliminated all the data entry I used to do.”

"Before, you kind of had to go out and find a flavor, a roll, a bottle, a box. Now it (Plex) tells them the exact location they could go to, where it is, how much is actually in that location, and that has been a real help for our cooks which is less time batching and less time for the production."

“A typical audit takes two days, but our process is simpler with Plex and we were able to condense that to just hours. An auditor can walk through our facility and see how individual operators log in to Plex to open a job, put in scrap, pack out boxes, and so on.”

“Before Plex, we were often in danger of overestimating our inventory and short-shipping a customer, or underestimating inventory and building more product unnecessarily. Getting accurate inventory has had a huge effect on our bottom line.”

“We're glad to be Plex Platinum Support customers. Our needs are always heard and our issues are solved in a timely fashion.”

“It’s easy to schedule a call with our Technical Account Manager (TAM) and work through it together. They’re always able to understand the root cause and find a solution. We’ve found they’re able to clear up most cases within 10 to 15 minutes of those conversations.”

“Our customers aren’t going to cut us any slack just because we’re smaller than our competitors. They expect us to be able to control our manufacturing processes, give assurance of a certain level of quality, and deliver on our promises. We needed a system that could support that.”

“If a quality issue ever occurs, we can isolate the affected products within 10 to 15 minutes. That enables us to prevent those items from even leaving our building.”

“The Plex support team was fantastic throughout our financials implementation.”

“Within Plex, we can limit where we want our organic products and allergens to be stored. That minimizes the chances of products contaminating each other and could end up saving us significant money in the long run.”

“We’ve received an on-time delivery award from American Honda every year since we implemented Plex. We have visibility to the orders that are coming in, and the tools to communicate efficiently with Honda. That has been a huge factor in our consistently outstanding performance as a supplier.”

"We went way beyond just recording production or recording downtime. We can let Plex do all the hard things, such as managing inventory costing or making sure that our bill of materials depletes correctly, while we focus on making better decisions based on the tremendous amount of data the system generates."

"With the real-time data we see in Plex, we can identify manufacturing variances and make corrections on them throughout the day. Also, because Plex is so easy to use, people across our organization can access financial data that they’ve never seen before. That has increased the overall financial acumen of our whole business, helping us understand how our day-to-day operations really do affect our bottom line.”