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“Better quality, more efficiencies, and enhanced communication. All those things help us build better relationships with our customers—and that’s what Plex gives us. At the end of the day, I think it’s going to make our future brighter and more competitive as we go forward.”
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"I'm basically freed up to manage my department as opposed to being in a corner somewhere just rifling through information. That's really what we should be doing as managers -- driving continuous improvement and understanding our operation. That's a big part of why we have Plex, why we went after …
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"Our supply chain reacts more quickly and nimbly to changes in customer demand. The automated, paperless system saves time and effort, and helps with ISO compliance. Everyone in the supply chain has better information for an improved process."
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“A typical audit takes two days, but our process is simpler with Plex and we were able to condense that to just hours. An auditor can walk through our facility and see how individual operators log in to Plex to open a job, put in scrap, pack out boxes, and …
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“Before Plex, we were often in danger of overestimating our inventory and short-shipping a customer, or underestimating inventory and building more product unnecessarily. Getting accurate inventory has had a huge effect on our bottom line.”
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“We're glad to be Plex Platinum Support customers. Our needs are always heard and our issues are solved in a timely fashion.”
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“It’s easy to schedule a call with our Technical Account Manager (TAM) and work through it together. They’re always able to understand the root cause and find a solution. We’ve found they’re able to clear up most cases within 10 to 15 minutes of those conversations.”
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“Our customers aren’t going to cut us any slack just because we’re smaller than our competitors. They expect us to be able to control our manufacturing processes, give assurance of a certain level of quality, and deliver on our promises. We needed a system that could support that.”
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“If a quality issue ever occurs, we can isolate the affected products within 10 to 15 minutes. That enables us to prevent those items from even leaving our building.”
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“The Plex support team was fantastic throughout our financials implementation.”
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“Within Plex, we can limit where we want our organic products and allergens to be stored. That minimizes the chances of products contaminating each other and could end up saving us significant money in the long run.”
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“We’ve received an on-time delivery award from American Honda every year since we implemented Plex. We have visibility to the orders that are coming in, and the tools to communicate efficiently with Honda. That has been a huge factor in our consistently outstanding performance as a supplier.”
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"We went way beyond just recording production or recording downtime. We can let Plex do all the hard things, such as managing inventory costing or making sure that our bill of materials depletes correctly, while we focus on making better decisions based on the tremendous amount of data the system …
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"With the real-time data we see in Plex, we can identify manufacturing variances and make corrections on them throughout the day. Also, because Plex is so easy to use, people across our organization can access financial data that they’ve never seen before. That has increased the overall financial acumen of …
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“Self-awareness of station pace improved drastically by simply displaying a pace board Due to color-coding, we can all see at a glance if we’re running at our required rate. As supervisors walk around the floor, they have the truth right there in front of them. Our operators now feel empowered …