189 Plex Systems Testimonials

"Before PLEX, various systems were used to achieve the company’s objectives in financial, process, and quality terms. Plex has generated a positive impact on the integration and visualization of the systems. I believe Plex will take the company to the next level globally."

"To me, the biggest benefit with Plex is the ability to grow with existing resources. Once processes are configured and implemented properly, we can easily take on additional work knowing that tasks such as document generation, invoicing, and document control will be automated."

"Growth has been a key goal of ours and we are now utilizing Plex’s program management functionality to manage processes as we develop and launch new products."

"Without traceability, you really don’t have documentation of your quality. And if you don’t have documentation, you haven’t done it. Now that I’ve got Plex, I can go into an audit with a laptop computer and I can find just about anything that the auditor is asking for right then in real-time."

"Before, you kind of had to go out and find a flavor, a roll, a bottle, a box. Now it (Plex) tells them the exact location they could go to, where it is, how much is actually in that location, and that has been a real help for our cooks which is less time batching and less time for the production."

“A typical audit takes two days, but our process is simpler with Plex and we were able to condense that to just hours. An auditor can walk through our facility and see how individual operators log in to Plex to open a job, put in scrap, pack out boxes, and so on.”

“Before Plex, we were often in danger of overestimating our inventory and short-shipping a customer, or underestimating inventory and building more product unnecessarily. Getting accurate inventory has had a huge effect on our bottom line.”

“We're glad to be Plex Platinum Support customers. Our needs are always heard and our issues are solved in a timely fashion.”

“It’s easy to schedule a call with our Technical Account Manager (TAM) and work through it together. They’re always able to understand the root cause and find a solution. We’ve found they’re able to clear up most cases within 10 to 15 minutes of those conversations.”

“Our customers aren’t going to cut us any slack just because we’re smaller than our competitors. They expect us to be able to control our manufacturing processes, give assurance of a certain level of quality, and deliver on our promises. We needed a system that could support that.”

“If a quality issue ever occurs, we can isolate the affected products within 10 to 15 minutes. That enables us to prevent those items from even leaving our building.”

“The Plex support team was fantastic throughout our financials implementation.”

“Within Plex, we can limit where we want our organic products and allergens to be stored. That minimizes the chances of products contaminating each other and could end up saving us significant money in the long run.”

“We’ve received an on-time delivery award from American Honda every year since we implemented Plex. We have visibility to the orders that are coming in, and the tools to communicate efficiently with Honda. That has been a huge factor in our consistently outstanding performance as a supplier.”

"We went way beyond just recording production or recording downtime. We can let Plex do all the hard things, such as managing inventory costing or making sure that our bill of materials depletes correctly, while we focus on making better decisions based on the tremendous amount of data the system generates."