189 Plex Systems Testimonials

“Self-awareness of station pace improved drastically by simply displaying a pace board Due to color-coding, we can all see at a glance if we’re running at our required rate. As supervisors walk around the floor, they have the truth right there in front of them. Our operators now feel empowered to share with their supervisors what adjustments need to be made so that they can get up to their ideal rate of production.”

“The Plex support team was fantastic throughout our financials implementation.”

“Not only can I backtrack through multiple pages to acquire the information that I’m looking for, but I very rarely have to worry about any software issues or crashes.”

“Smart Manufacturing is the intelligent, real-time orchestration and optimization of business, physical, and digital processes within factories and across the entire value chain. Resources and processes are automated, integrated, monitored and continuously evaluated based on all available information as close to real-time as possible.”

"Without traceability, you really don’t have documentation of your quality. And if you don’t have documentation, you haven’t done it. Now that I’ve got Plex, I can go into an audit with a laptop computer and I can find just about anything that the auditor is asking for right then in real-time."

"Before, you kind of had to go out and find a flavor, a roll, a bottle, a box. Now it (Plex) tells them the exact location they could go to, where it is, how much is actually in that location, and that has been a real help for our cooks which is less time batching and less time for the production."

“A typical audit takes two days, but our process is simpler with Plex and we were able to condense that to just hours. An auditor can walk through our facility and see how individual operators log in to Plex to open a job, put in scrap, pack out boxes, and so on.”

“Before Plex, we were often in danger of overestimating our inventory and short-shipping a customer, or underestimating inventory and building more product unnecessarily. Getting accurate inventory has had a huge effect on our bottom line.”

“We're glad to be Plex Platinum Support customers. Our needs are always heard and our issues are solved in a timely fashion.”

“It’s easy to schedule a call with our Technical Account Manager (TAM) and work through it together. They’re always able to understand the root cause and find a solution. We’ve found they’re able to clear up most cases within 10 to 15 minutes of those conversations.”

“Our customers aren’t going to cut us any slack just because we’re smaller than our competitors. They expect us to be able to control our manufacturing processes, give assurance of a certain level of quality, and deliver on our promises. We needed a system that could support that.”

“If a quality issue ever occurs, we can isolate the affected products within 10 to 15 minutes. That enables us to prevent those items from even leaving our building.”

“Within Plex, we can limit where we want our organic products and allergens to be stored. That minimizes the chances of products contaminating each other and could end up saving us significant money in the long run.”

“We’ve received an on-time delivery award from American Honda every year since we implemented Plex. We have visibility to the orders that are coming in, and the tools to communicate efficiently with Honda. That has been a huge factor in our consistently outstanding performance as a supplier.”

"We went way beyond just recording production or recording downtime. We can let Plex do all the hard things, such as managing inventory costing or making sure that our bill of materials depletes correctly, while we focus on making better decisions based on the tremendous amount of data the system generates."