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Arrows is a customer onboarding checklist. Send every customer a personalized onboarding plan, with automated email reminders, due dates, assigned tasks, and a lot more. Guide your customer accounts to success. Arrows is a shared home for your customers’ tasks and goals. Plus, there’s an internal overview so you can see exactly what each account has done, needs to do, and where they’re going next.
Kilterly’s mission is to help you maximize the success of your business. They provide data-driven insights and tools that help you build and maintain an effective customer success strategy while creating cross-sell and up-sell opportunities. Their customer success software was carefully developed to help you create a great customer experience, reduce customer churn, and increase revenue, profits, and total customer count.
STAMP by Stonegate is revolutionizing the way B2B and B2C businesses are thinking about client retention, customer service, and employee engagement. The STAMP Customer Success Management Platform is an industry-leading SaaS technology for tracking customer sentiment, predicting client loyalty, and unlocking actionable insights on both an individual client and aggregate level. With customized dashboards for clients, account managers, and key market segments, users can maximize the impact of their data resulting in significantly improved renewal rates, increased recurring revenue, and maximized customer lifetime values. STAMP is the most reliable tool for determining what is most important to your customers, how well you’re delivering against those needs, and which key actions could improve customer satisfaction and loyalty. By identifying the ‘gap’ between your customers’ highest-value priorities and your team’s ability to address those needs, you can take action to retain customers, protect high-risk accounts, and better train your staff.
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