“We are meeting the oral health needs of more people. It means we can meet even more demand if we add more associates in more locations. It means we can hire more team members, which in our case has not been an issue even during the labor shortage. Dental professionals …

“When I first started working with SMC National, the thing I found the most fascinating was their approach to call conversion performance and accountability. Before then, even as I was pushing leads into my offices, I didn’t really have a good metric to measure the conversion rate of how many …