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Read 28 Panviva reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 31 customer videos to see why companies chose Panviva as their Knowledge Management Software

Panviva is the world's leading cloud knowledge management solution guiding users step-by-step through processes, policies and procedures. Their real–time solution provides role-specific, contextually relevant information to the end user enabling them to perform their job more effectively and efficiently and deliver 5 star service to their customers. Their methodology relies on layering information which increases the speed of access and minimizes the frustration of search.

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  • 28 Testimonials View
  • 21 Case Studies View
  • 31 Customer Videos View
Customer Rating Review Score based on 3240 reference ratings
4.8/5.0 (3240)

28Testimonials

  • “Our First Call Resolution (FCR) has increased by 20%. Average Handling Time (AHT) scores have been reduced by 25%. Employees now answer more calls in less time, resulting in lowers …

    North American Auto Group Chief Operating Officer

  • “Stellar’s expertise in managing customer relationships has enabled Simply Energy to maximise the benefits of improved customer service interaction through greater customer insight. The management of Simply Energy’s customer life …

    Stellar

  • “We have improved retention 70%. We have great numbers: going from hiring a class of 10 and keeping one to hiring a class of 10 and keeping seven.”

    Marci O’Gara Director, Customer Service
27 more testimonials currently locked

21 Case Studies

  • Taming Complex Scheduling Challenges Saves Lives

    Kody Thomas Scheduling Specialist III

  • Tackling expansion and health reform stresses

    Angela Beitelman Director of Customer Service and Audit

  • Streamlined Operations Creates Better Member Experience

    Christine Bates Assistant Vice President
20 more case studies currently locked

31 Customer Videos

  • Kings County 2-1-1 - Customer Success Story (Kat Eberdt - Legal Programs Specialist)
    Play Video
    Kat Eberdt Legal Programs Specialist
  • Carle Physician Group - Customer Success Story (Amy Lee - VP of Primary Care)
    Play Video
    Amy Lee VP of Primary Care
  • NextCare - Customer Success Story (Stephanie Swinbourne - Director, Customer Service Center)
    Play Video
    Stephanie Swinbourne Director, Customer Service Center
30 more videos currently locked

Additional Panviva Information & Resources

Read Panviva Reviews, Testimonials & Customer References from 28 real Panviva customers.

Browse Panviva Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Panviva.

Watch Panviva Customer Videos to learn why 31 businesses chose Panviva.

FeaturedCustomers has 2,017,669+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.