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"After the OTRS team had successfully completed the project, we received quick positive feedback: the number of complaints decreased within two months to only 35%."
"The free configuration possibilities are especially great and allow OTRS to be used very flexibly. This really convinced us and it works perfectly! The ticketing system provides us with a solid basis, is easy to handle and can be adjusted easily to our needs thanks to its modular system."
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and …
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …
Ivanti is IT evolved. By integrating and automating critical IT tasks, Ivanti helps IT organisations secure the digital workplace. For more than three decades, Ivanti has helped IT professionals address …
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