OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.
"With OTRS Group we have real experts on our side, supporting our organization 24 hours a day with a highly flexible and reliable service at a competitive price."
"OTRS is the best ticketing solution for our complex environment, and it comes at a surprisingly low price."
"OTRS is one of SES Techcom Services’ trusted tools for managing services with challenging operation models. Interfaces to other operation support systems, including SES systems, are an important success factor!"
Read OTRS Reviews, Testimonials & Customer References from 19 real OTRS customers.
Browse OTRS Case Studies, Customer Success Stories, & Customer References from 19 businesses that use OTRS.
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