"Customers can now expect a firm SLA for responses to their enquiries, with our comms and customer service teams being able to work closer than we ever have before, providing a unified tone of voice and a consistent experience for the public."
"Orlo is a young, passionate and energetic team who are very responsive to changing customer trends, which really appealed to us as we wanted a future-proofed solution that would adapt as technology progresses."
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