48 Optum360 Testimonials

"I’ve worked with a lot of different vendors. Optum is one of the outstanding companies on every aspect when you need something."

“Optum One Population Analytics is helping us target data quality improvements in our electronic health record by standardizing the accurate capture of blood pressure readings, including home measured blood pressures and improving the completeness of coding. We are committed to using clinical data to drive improvement, and this requires effective management of our information assets.”

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation will lead to improvement, but we need to do this in a supportive way.”

“It is critical to keep track of who the patients are and where they are at with their health. We’ve started analyzing at a basic level, looking at utilization trends — both through emergency room use and hospital admissions.”

"We’re using advanced revenue cycle tools from Optum360 to increase billing transparency to patients and reduce the overall cost of care. We’re excited that this cloud-based technology will help us provide affordable health care to our patients."

"They help us to resolve any issues that arise, and we know that they are invested in our success."

“We were using disjointed products and manual, time-consuming processes.”

“The Population Analytics data enables targeted outreach to patients who will benefit from proactive management, based on their clinical findings, not billing codes. At the same time it enables useful feedback to busy PCPs, in the effective management of our patient populations.”

“Optum’s Population Analytics unlocked the power of the data that lives in our EHR. It enables us to compare performance across our locations and benchmark our performance against other respected practices across the country using clinical data as opposed to the norm from claims data or even enhanced claims data. This is a huge advantage in driving improvements in quality, safety and efficiency.”

“This is not a vendor-client relationship. This is truly a partnership between Truman and Optum360.”

“We have been able to reduce backlog, which really drives our cash flow. The average increase in cash coming in is roughly $3 million per month.”

“The anxiety goes down. They feel better about what they can accomplish. They can be successful because they have the time they need to train.”

“The research is clear: when there are comorbid mental health conditions — such as depression — with medical conditions, compliance with treatment isn’t as good. You need to build mental health into wellness. It will alter the success of your programs.”

"The point of the Beacon Program in general, and specifically this telemonitoring pilot, is to improve outcomes. If we can reduce the number of emergency department visits and hospitalizations by 5%, this will be a success both from a patient health and a cost of care perspective."

“By partnering with Catholic Health Home Care Services and Kaleida’s Visiting Nurses Association to structure this pilot program, we designed a telemonitoring service that has a minimal impact for the treating physicians and a maximum impact for the community.”