48 Optum360 Testimonials

"Optum isn’t just a vendor; they really partner with us to identify opportunities to improve operations that we wouldn’t have identified otherwise. We’re far more successful because of their partnership."

“We got such great results because it was one of our pharmacists calling, who they had either spoken with previously, or who they recognized as calling from Premier. Because they identified with that provider and had direct access to that provider, there was an automatic level of trust.”

“The Population Analytics data enables targeted outreach to patients who will benefit from proactive management, based on their clinical findings, not billing codes. At the same time it enables useful feedback to busy PCPs, in the effective management of our patient populations.”

“We saw statistically significant improvement at six or 12 months in the study data, and benefits were maintained at 24 months in most patients who continued to use Arava."

"One of the ways that we’ve been able to have such success in our clinical research program is utilizing the Optum One platform. It improves patient engagement and satisfaction. It reduces the cost of care. It’s demonstrated to improve outcomes."

“The anxiety goes down. They feel better about what they can accomplish. They can be successful because they have the time they need to train.”

“We needed an intuitive dashboard and comprehensive reporting to monitor each of the Star measures.”

“During the transition, Optum was a leader in helping turn things around and moving the revenue cycle forward.”

"The point of the Beacon Program in general, and specifically this telemonitoring pilot, is to improve outcomes. If we can reduce the number of emergency department visits and hospitalizations by 5%, this will be a success both from a patient health and a cost of care perspective."

“By partnering with Catholic Health Home Care Services and Kaleida’s Visiting Nurses Association to structure this pilot program, we designed a telemonitoring service that has a minimal impact for the treating physicians and a maximum impact for the community.”

“Quality improvement is in our DNA, but data-informed approaches need to infuse all levels of the health system. Trusted data is the lifeblood of this change. A culture of analytics does not just happen. It gets nurtured and built one breakthrough at a time.”

“Mayo is well known for advancing clinical knowledge through research. Analytics reinforces the importance of a data-driven culture with front-line clinicians. This requires a standardized clinical database, a common analytic platform and new organizational learning. Optum is supporting our transformational journey.”

“As our results show, our IPA is accustomed to using data to inform and improve decisionmaking. Optum One Population Analytics allows us to move quickly to using data for population management and care transformation. We trust its accuracy and clinical validity and it is easy to access. While MHMG is our test bed, their experience must be spread to the clinical and operations staff in all practice locations.”

“Advanced primary care requires a committed team and a trusted source of data to understand our patients and track our performance. We have achieved much at MHMG in a short period of time because all members of the staff are actively participating in data-driven practice redesign.”

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation will lead to improvement, but we need to do this in a supportive way.”