48 Optum360 Testimonials

"Optum isn’t just a vendor; they really partner with us to identify opportunities to improve operations that we wouldn’t have identified otherwise. We’re far more successful because of their partnership."

"Our workflow is more cohesive. The Optum platform makes it possible for us to work more closely with the CDI team, emergency department and our physicians."

"I’ve worked with a lot of different vendors. Optum is one of the outstanding companies on every aspect when you need something."

“One of my analysts is extremely knowledgeable and experienced and knows a lot of different systems. During the demonstrations, Optum360 was the only vendor that she could not stump. That sealed the deal for me.”

“The Enterprise CAC platform has allowed us to both increase productivity and support more efficient billing. We’ve eliminated a lot of rework and unnecessary touches, so we are now getting better, more accurate bills out the door faster. The system has paid for itself pretty quickly.”

“We focus on the patients’ pain points. It’s up to the patient to determine what’s important. We always start with a goal-setting visit and try to understand what has worked or not worked in the past. At our clinic, we focus on lifestyle changes. Sometimes, the patient’s goal might not be a scale change, but instead just increasing a patient’s self-awareness.”

“It is critical to keep track of who the patients are and where they are at with their health. We’ve started analyzing at a basic level, looking at utilization trends — both through emergency room use and hospital admissions.”

“With Optum One’s Population Analytics, we have a better understanding of the clinical complexity of the patients we serve and the ability to manage to a common standard for Billings Clinic. What we are learning about population health management in hypertension will guide our efforts in ratcheting up the effective management of diabetes, pediatric asthma, congestive heart failure and the other diseases which consume so much of our health care resources.”

“Optum One Population Analytics is helping us target data quality improvements in our electronic health record by standardizing the accurate capture of blood pressure readings, including home measured blood pressures and improving the completeness of coding. We are committed to using clinical data to drive improvement, and this requires effective management of our information assets.”

“We saw statistically significant improvement at six or 12 months in the study data, and benefits were maintained at 24 months in most patients who continued to use Arava."

"They help us to resolve any issues that arise, and we know that they are invested in our success."

“We had developed best-in-class tools prior to our Optum affiliation, but Optum has taken us to a whole new level.”

“The question we asked ourselves about ACOs was, ‘If not us, who?’ We really felt like the capabilities we had been honing over the last 20 years put us in a good position in this arena.”

“Optum has been an excellent partner for us. They listen to what we have to say, offer any help we need, and are willing to put enhancements into effect based on our suggestions. Optum’s help and the capabilities of Audit Management make for a very powerful combination.”

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”