"They help us to resolve any issues that arise, and we know that they are invested in our success."

"Optum isn’t just a vendor; they really partner with us to identify opportunities to improve operations that we wouldn’t have identified otherwise. We’re far more successful because of their partnership."

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”

“It is critical to keep track of who the patients are and where they are at with their health. We’ve started analyzing at a basic level, looking at utilization trends — both through emergency room use and hospital admissions.”

“Although we had implemented fitness challenges before on a smaller scale, we needed a solution that we could deploy to more than 75,000 employees across our various locations and business segments. The ShapeUp social wellness platform was a turnkey solution that enabled us to quickly roll out a fitness challenge …

“With Optum One’s Population Analytics, we have a better understanding of the clinical complexity of the patients we serve and the ability to manage to a common standard for Billings Clinic. What we are learning about population health management in hypertension will guide our efforts in ratcheting up the effective …

“Optum One Population Analytics is helping us target data quality improvements in our electronic health record by standardizing the accurate capture of blood pressure readings, including home measured blood pressures and improving the completeness of coding. We are committed to using clinical data to drive improvement, and this requires effective …

“Quality improvement is in our DNA, but data-informed approaches need to infuse all levels of the health system. Trusted data is the lifeblood of this change. A culture of analytics does not just happen. It gets nurtured and built one breakthrough at a time.”

“Mayo is well known for advancing clinical knowledge through research. Analytics reinforces the importance of a data-driven culture with front-line clinicians. This requires a standardized clinical database, a common analytic platform and new organizational learning. Optum is supporting our transformational journey.”

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation …

"Optum has the best clinical programs in the industry. They are light years ahead of other providers that can provide this type of service."

“Optum definitely has the data and the technology to help us clinically and financially model our risk; that’s something that can make us more sophisticated. We can be at the forefront of changing the delivery of health care.”

“I have always believed the key to our success in managing risk successfully is by creating a culture of providercentric coordinated care.”

“Every few months we are coming up with a new way to use Optum One.”

“We got such great results because it was one of our pharmacists calling, who they had either spoken with previously, or who they recognized as calling from Premier. Because they identified with that provider and had direct access to that provider, there was an automatic level of trust.”