48 Optum360 Testimonials

“This is not a vendor-client relationship. This is truly a partnership between Truman and Optum360.”

“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“The research is clear: when there are comorbid mental health conditions — such as depression — with medical conditions, compliance with treatment isn’t as good. You need to build mental health into wellness. It will alter the success of your programs.”

“Optum has been an excellent partner for us. They listen to what we have to say, offer any help we need, and are willing to put enhancements into effect based on our suggestions. Optum’s help and the capabilities of Audit Management make for a very powerful combination.”

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”

"It was obvious we needed to continue using Claims Manager to maintain our high, clean claim submission rates and to ensure we receive complete, accurate payment for our services."

"We’re using advanced revenue cycle tools from Optum360 to increase billing transparency to patients and reduce the overall cost of care. We’re excited that this cloud-based technology will help us provide affordable health care to our patients."

“Optum definitely has the data and the technology to help us clinically and financially model our risk; that’s something that can make us more sophisticated. We can be at the forefront of changing the delivery of health care.”

“I have always believed the key to our success in managing risk successfully is by creating a culture of providercentric coordinated care.”

"The Optum solution gave us reliable data to find a state error, saving our corporation $20 million dollars annually."

“During the transition, Optum was a leader in helping turn things around and moving the revenue cycle forward.”

“The Population Analytics data enables targeted outreach to patients who will benefit from proactive management, based on their clinical findings, not billing codes. At the same time it enables useful feedback to busy PCPs, in the effective management of our patient populations.”

“Optum’s Population Analytics unlocked the power of the data that lives in our EHR. It enables us to compare performance across our locations and benchmark our performance against other respected practices across the country using clinical data as opposed to the norm from claims data or even enhanced claims data. This is a huge advantage in driving improvements in quality, safety and efficiency.”

“We focus on the patients’ pain points. It’s up to the patient to determine what’s important. We always start with a goal-setting visit and try to understand what has worked or not worked in the past. At our clinic, we focus on lifestyle changes. Sometimes, the patient’s goal might not be a scale change, but instead just increasing a patient’s self-awareness.”

“It is critical to keep track of who the patients are and where they are at with their health. We’ve started analyzing at a basic level, looking at utilization trends — both through emergency room use and hospital admissions.”