“It is vital that we remain an independent practice because we are the cornerstone of our community medical system. Independent practices like PPCP ensure that patients are the ones driving demand for services.”

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation …

"The point of the Beacon Program in general, and specifically this telemonitoring pilot, is to improve outcomes. If we can reduce the number of emergency department visits and hospitalizations by 5%, this will be a success both from a patient health and a cost of care perspective."

“This is not a vendor-client relationship. This is truly a partnership between Truman and Optum360.”

“We have been able to reduce backlog, which really drives our cash flow. The average increase in cash coming in is roughly $3 million per month.”

"They help us to resolve any issues that arise, and we know that they are invested in our success."

“Optum has been an excellent partner for us. They listen to what we have to say, offer any help we need, and are willing to put enhancements into effect based on our suggestions. Optum’s help and the capabilities of Audit Management make for a very powerful combination.”

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”

“The anxiety goes down. They feel better about what they can accomplish. They can be successful because they have the time they need to train.”

“During the transition, Optum was a leader in helping turn things around and moving the revenue cycle forward.”

“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

“The Population Analytics data enables targeted outreach to patients who will benefit from proactive management, based on their clinical findings, not billing codes. At the same time it enables useful feedback to busy PCPs, in the effective management of our patient populations.”

“Optum’s Population Analytics unlocked the power of the data that lives in our EHR. It enables us to compare performance across our locations and benchmark our performance against other respected practices across the country using clinical data as opposed to the norm from claims data or even enhanced claims data. …

"The Optum solution gave us reliable data to find a state error, saving our corporation $20 million dollars annually."