“We have been able to reduce backlog, which really drives our cash flow. The average increase in cash coming in is roughly $3 million per month.”

"We’re in control. The evidence-based practices our Optum360 On-Site Physician Advisor brought makes us stronger and more effective. We’re a better hospital today because of her."

“Quality improvement is in our DNA, but data-informed approaches need to infuse all levels of the health system. Trusted data is the lifeblood of this change. A culture of analytics does not just happen. It gets nurtured and built one breakthrough at a time.”

"The Optum solution gave us reliable data to find a state error, saving our corporation $20 million dollars annually."

“Although we had implemented fitness challenges before on a smaller scale, we needed a solution that we could deploy to more than 75,000 employees across our various locations and business segments. The ShapeUp social wellness platform was a turnkey solution that enabled us to quickly roll out a fitness challenge …

"Optum isn’t just a vendor; they really partner with us to identify opportunities to improve operations that we wouldn’t have identified otherwise. We’re far more successful because of their partnership."

“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

"They help us to resolve any issues that arise, and we know that they are invested in our success."

“This is not a vendor-client relationship. This is truly a partnership between Truman and Optum360.”

“We saw statistically significant improvement at six or 12 months in the study data, and benefits were maintained at 24 months in most patients who continued to use Arava."

"Optum has the best clinical programs in the industry. They are light years ahead of other providers that can provide this type of service."

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation …

“One of my analysts is extremely knowledgeable and experienced and knows a lot of different systems. During the demonstrations, Optum360 was the only vendor that she could not stump. That sealed the deal for me.”

“The Enterprise CAC platform has allowed us to both increase productivity and support more efficient billing. We’ve eliminated a lot of rework and unnecessary touches, so we are now getting better, more accurate bills out the door faster. The system has paid for itself pretty quickly.”