48 Optum360 Testimonials

"We’re currently seeing nearly $3.5 million in annual benefit1 due to administrative savings and additional reimbursement."

“We had developed best-in-class tools prior to our Optum affiliation, but Optum has taken us to a whole new level.”

"I’ve worked with a lot of different vendors. Optum is one of the outstanding companies on every aspect when you need something."

“The question we asked ourselves about ACOs was, ‘If not us, who?’ We really felt like the capabilities we had been honing over the last 20 years put us in a good position in this arena.”

“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

“Every few months we are coming up with a new way to use Optum One.”

“We got such great results because it was one of our pharmacists calling, who they had either spoken with previously, or who they recognized as calling from Premier. Because they identified with that provider and had direct access to that provider, there was an automatic level of trust.”

“Optum has been an excellent partner for us. They listen to what we have to say, offer any help we need, and are willing to put enhancements into effect based on our suggestions. Optum’s help and the capabilities of Audit Management make for a very powerful combination.”

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”

“During the transition, Optum was a leader in helping turn things around and moving the revenue cycle forward.”

“The Population Analytics data enables targeted outreach to patients who will benefit from proactive management, based on their clinical findings, not billing codes. At the same time it enables useful feedback to busy PCPs, in the effective management of our patient populations.”

“Optum’s Population Analytics unlocked the power of the data that lives in our EHR. It enables us to compare performance across our locations and benchmark our performance against other respected practices across the country using clinical data as opposed to the norm from claims data or even enhanced claims data. This is a huge advantage in driving improvements in quality, safety and efficiency.”

“The fact that it (SF-8 Health Survey) is brief, standardized and scientifically valid is very good.”

“The anxiety goes down. They feel better about what they can accomplish. They can be successful because they have the time they need to train.”