48 Optum360 Testimonials

“Optum’s Population Analytics unlocked the power of the data that lives in our EHR. It enables us to compare performance across our locations and benchmark our performance against other respected practices across the country using clinical data as opposed to the norm from claims data or even enhanced claims data. This is a huge advantage in driving improvements in quality, safety and efficiency.”

“We needed an intuitive dashboard and comprehensive reporting to monitor each of the Star measures.”

“The fact that it (SF-8 Health Survey) is brief, standardized and scientifically valid is very good.”

"They help us to resolve any issues that arise, and we know that they are invested in our success."

"Our workflow is more cohesive. The Optum platform makes it possible for us to work more closely with the CDI team, emergency department and our physicians."

"I’ve worked with a lot of different vendors. Optum is one of the outstanding companies on every aspect when you need something."

“We were using disjointed products and manual, time-consuming processes.”

“We focus on the patients’ pain points. It’s up to the patient to determine what’s important. We always start with a goal-setting visit and try to understand what has worked or not worked in the past. At our clinic, we focus on lifestyle changes. Sometimes, the patient’s goal might not be a scale change, but instead just increasing a patient’s self-awareness.”

“It is critical to keep track of who the patients are and where they are at with their health. We’ve started analyzing at a basic level, looking at utilization trends — both through emergency room use and hospital admissions.”

"It was obvious we needed to continue using Claims Manager to maintain our high, clean claim submission rates and to ensure we receive complete, accurate payment for our services."

“It is vital that we remain an independent practice because we are the cornerstone of our community medical system. Independent practices like PPCP ensure that patients are the ones driving demand for services.”

“Optum has been an excellent partner for us. They listen to what we have to say, offer any help we need, and are willing to put enhancements into effect based on our suggestions. Optum’s help and the capabilities of Audit Management make for a very powerful combination.”

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”

“Although we had implemented fitness challenges before on a smaller scale, we needed a solution that we could deploy to more than 75,000 employees across our various locations and business segments. The ShapeUp social wellness platform was a turnkey solution that enabled us to quickly roll out a fitness challenge to our entire population with great success.”

“The Population Analytics data enables targeted outreach to patients who will benefit from proactive management, based on their clinical findings, not billing codes. At the same time it enables useful feedback to busy PCPs, in the effective management of our patient populations.”