48 Optum360 Testimonials

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation will lead to improvement, but we need to do this in a supportive way.”

“Every few months we are coming up with a new way to use Optum One.”

“By partnering with Catholic Health Home Care Services and Kaleida’s Visiting Nurses Association to structure this pilot program, we designed a telemonitoring service that has a minimal impact for the treating physicians and a maximum impact for the community.”

“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

"Optum has the best clinical programs in the industry. They are light years ahead of other providers that can provide this type of service."

“Although we had implemented fitness challenges before on a smaller scale, we needed a solution that we could deploy to more than 75,000 employees across our various locations and business segments. The ShapeUp social wellness platform was a turnkey solution that enabled us to quickly roll out a fitness challenge to our entire population with great success.”

"Optum isn’t just a vendor; they really partner with us to identify opportunities to improve operations that we wouldn’t have identified otherwise. We’re far more successful because of their partnership."

“Optum definitely has the data and the technology to help us clinically and financially model our risk; that’s something that can make us more sophisticated. We can be at the forefront of changing the delivery of health care.”

“I have always believed the key to our success in managing risk successfully is by creating a culture of providercentric coordinated care.”

“One of my analysts is extremely knowledgeable and experienced and knows a lot of different systems. During the demonstrations, Optum360 was the only vendor that she could not stump. That sealed the deal for me.”

“The Enterprise CAC platform has allowed us to both increase productivity and support more efficient billing. We’ve eliminated a lot of rework and unnecessary touches, so we are now getting better, more accurate bills out the door faster. The system has paid for itself pretty quickly.”

"They help us to resolve any issues that arise, and we know that they are invested in our success."

"We’re in control. The evidence-based practices our Optum360 On-Site Physician Advisor brought makes us stronger and more effective. We’re a better hospital today because of her."

"Our workflow is more cohesive. The Optum platform makes it possible for us to work more closely with the CDI team, emergency department and our physicians."