"Optum has the best clinical programs in the industry. They are light years ahead of other providers that can provide this type of service."

"Our workflow is more cohesive. The Optum platform makes it possible for us to work more closely with the CDI team, emergency department and our physicians."

“Optum’s Population Analytics unlocked the power of the data that lives in our EHR. It enables us to compare performance across our locations and benchmark our performance against other respected practices across the country using clinical data as opposed to the norm from claims data or even enhanced claims data. …

"One of the ways that we’ve been able to have such success in our clinical research program is utilizing the Optum One platform. It improves patient engagement and satisfaction. It reduces the cost of care. It’s demonstrated to improve outcomes."

“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

“We focus on the patients’ pain points. It’s up to the patient to determine what’s important. We always start with a goal-setting visit and try to understand what has worked or not worked in the past. At our clinic, we focus on lifestyle changes. Sometimes, the patient’s goal might not …

“It is critical to keep track of who the patients are and where they are at with their health. We’ve started analyzing at a basic level, looking at utilization trends — both through emergency room use and hospital admissions.”

“Every few months we are coming up with a new way to use Optum One.”

“We got such great results because it was one of our pharmacists calling, who they had either spoken with previously, or who they recognized as calling from Premier. Because they identified with that provider and had direct access to that provider, there was an automatic level of trust.”

“The fact that it (SF-8 Health Survey) is brief, standardized and scientifically valid is very good.”

“Although we had implemented fitness challenges before on a smaller scale, we needed a solution that we could deploy to more than 75,000 employees across our various locations and business segments. The ShapeUp social wellness platform was a turnkey solution that enabled us to quickly roll out a fitness challenge …

“We had developed best-in-class tools prior to our Optum affiliation, but Optum has taken us to a whole new level.”

“The question we asked ourselves about ACOs was, ‘If not us, who?’ We really felt like the capabilities we had been honing over the last 20 years put us in a good position in this arena.”

"The Optum solution gave us reliable data to find a state error, saving our corporation $20 million dollars annually."