"I’ve worked with a lot of different vendors. Optum is one of the outstanding companies on every aspect when you need something."

“Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

“This is not a vendor-client relationship. This is truly a partnership between Truman and Optum360.”

“Optum definitely has the data and the technology to help us clinically and financially model our risk; that’s something that can make us more sophisticated. We can be at the forefront of changing the delivery of health care.”

“I have always believed the key to our success in managing risk successfully is by creating a culture of providercentric coordinated care.”

"We’re in control. The evidence-based practices our Optum360 On-Site Physician Advisor brought makes us stronger and more effective. We’re a better hospital today because of her."

"The point of the Beacon Program in general, and specifically this telemonitoring pilot, is to improve outcomes. If we can reduce the number of emergency department visits and hospitalizations by 5%, this will be a success both from a patient health and a cost of care perspective."

“By partnering with Catholic Health Home Care Services and Kaleida’s Visiting Nurses Association to structure this pilot program, we designed a telemonitoring service that has a minimal impact for the treating physicians and a maximum impact for the community.”

"They help us to resolve any issues that arise, and we know that they are invested in our success."

"One of the ways that we’ve been able to have such success in our clinical research program is utilizing the Optum One platform. It improves patient engagement and satisfaction. It reduces the cost of care. It’s demonstrated to improve outcomes."

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation …

“The fact that it (SF-8 Health Survey) is brief, standardized and scientifically valid is very good.”

"We’re currently seeing nearly $3.5 million in annual benefit1 due to administrative savings and additional reimbursement."

“The anxiety goes down. They feel better about what they can accomplish. They can be successful because they have the time they need to train.”

“Quality improvement is in our DNA, but data-informed approaches need to infuse all levels of the health system. Trusted data is the lifeblood of this change. A culture of analytics does not just happen. It gets nurtured and built one breakthrough at a time.”