48 Optum360 Testimonials

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  • "Our workflow is more cohesive. The Optum platform makes it possible for us to work more closely with the CDI team, emergency department and our physicians."

  • "We’re currently seeing nearly $3.5 million in annual benefit1 due to administrative savings and additional reimbursement."

  • “Although we had implemented fitness challenges before on a smaller scale, we needed a solution that we could deploy to more than 75,000 employees across our various locations and business segments. The ShapeUp social wellness platform was a turnkey solution that enabled us to quickly roll out a fitness challenge to our entire population with great success.”

  • “The fact that it (SF-8 Health Survey) is brief, standardized and scientifically valid is very good.”

  • “The research is clear: when there are comorbid mental health conditions — such as depression — with medical conditions, compliance with treatment isn’t as good. You need to build mental health into wellness. It will alter the success of your programs.”

  • "One of the ways that we’ve been able to have such success in our clinical research program is utilizing the Optum One platform. It improves patient engagement and satisfaction. It reduces the cost of care. It’s demonstrated to improve outcomes."

  • “We needed an intuitive dashboard and comprehensive reporting to monitor each of the Star measures.”

  • "Optum isn’t just a vendor; they really partner with us to identify opportunities to improve operations that we wouldn’t have identified otherwise. We’re far more successful because of their partnership."

  • “During the transition, Optum was a leader in helping turn things around and moving the revenue cycle forward.”

  • “Every few months we are coming up with a new way to use Optum One.”

  • “We got such great results because it was one of our pharmacists calling, who they had either spoken with previously, or who they recognized as calling from Premier. Because they identified with that provider and had direct access to that provider, there was an automatic level of trust.”

  • “To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

  • “Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

  • “As our results show, our IPA is accustomed to using data to inform and improve decisionmaking. Optum One Population Analytics allows us to move quickly to using data for population management and care transformation. We trust its accuracy and clinical validity and it is easy to access. While MHMG is our test bed, their experience must be spread to the clinical and operations staff in all practice locations.”

  • “Advanced primary care requires a committed team and a trusted source of data to understand our patients and track our performance. We have achieved much at MHMG in a short period of time because all members of the staff are actively participating in data-driven practice redesign.”