“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“We had developed best-in-class tools prior to our Optum affiliation, but Optum has taken us to a whole new level.”

“It is critical to keep track of who the patients are and where they are at with their health. We’ve started analyzing at a basic level, looking at utilization trends — both through emergency room use and hospital admissions.”

“With Optum One’s Population Analytics, we have a better understanding of the clinical complexity of the patients we serve and the ability to manage to a common standard for Billings Clinic. What we are learning about population health management in hypertension will guide our efforts in ratcheting up the effective …

“Optum One Population Analytics is helping us target data quality improvements in our electronic health record by standardizing the accurate capture of blood pressure readings, including home measured blood pressures and improving the completeness of coding. We are committed to using clinical data to drive improvement, and this requires effective …

“We needed an intuitive dashboard and comprehensive reporting to monitor each of the Star measures.”

"I’ve worked with a lot of different vendors. Optum is one of the outstanding companies on every aspect when you need something."

“We were using disjointed products and manual, time-consuming processes.”

“The fact that it (SF-8 Health Survey) is brief, standardized and scientifically valid is very good.”

“One of my analysts is extremely knowledgeable and experienced and knows a lot of different systems. During the demonstrations, Optum360 was the only vendor that she could not stump. That sealed the deal for me.”

“The Enterprise CAC platform has allowed us to both increase productivity and support more efficient billing. We’ve eliminated a lot of rework and unnecessary touches, so we are now getting better, more accurate bills out the door faster. The system has paid for itself pretty quickly.”

“As our results show, our IPA is accustomed to using data to inform and improve decisionmaking. Optum One Population Analytics allows us to move quickly to using data for population management and care transformation. We trust its accuracy and clinical validity and it is easy to access. While MHMG is …

“Advanced primary care requires a committed team and a trusted source of data to understand our patients and track our performance. We have achieved much at MHMG in a short period of time because all members of the staff are actively participating in data-driven practice redesign.”

“During the transition, Optum was a leader in helping turn things around and moving the revenue cycle forward.”

“The question we asked ourselves about ACOs was, ‘If not us, who?’ We really felt like the capabilities we had been honing over the last 20 years put us in a good position in this arena.”