48 Optum360 Testimonials

“By partnering with Catholic Health Home Care Services and Kaleida’s Visiting Nurses Association to structure this pilot program, we designed a telemonitoring service that has a minimal impact for the treating physicians and a maximum impact for the community.”

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation will lead to improvement, but we need to do this in a supportive way.”

“The anxiety goes down. They feel better about what they can accomplish. They can be successful because they have the time they need to train.”

“Optum definitely has the data and the technology to help us clinically and financially model our risk; that’s something that can make us more sophisticated. We can be at the forefront of changing the delivery of health care.”

“I have always believed the key to our success in managing risk successfully is by creating a culture of providercentric coordinated care.”

"We’re using advanced revenue cycle tools from Optum360 to increase billing transparency to patients and reduce the overall cost of care. We’re excited that this cloud-based technology will help us provide affordable health care to our patients."

“To our great shock, we actually need fewer inpatient coders than we did when we were coding in ICD-9, despite the fact that inpatient volume has increased.”

“Even though we’re past CAC golive by a couple of years now, that ongoing support structure provides expertise that helps us continue to improve processes and also gives us a mechanism to quickly resolve issues as they come up.”

"One of the ways that we’ve been able to have such success in our clinical research program is utilizing the Optum One platform. It improves patient engagement and satisfaction. It reduces the cost of care. It’s demonstrated to improve outcomes."

“Optum has been an excellent partner for us. They listen to what we have to say, offer any help we need, and are willing to put enhancements into effect based on our suggestions. Optum’s help and the capabilities of Audit Management make for a very powerful combination.”

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”

“With Optum One’s Population Analytics, we have a better understanding of the clinical complexity of the patients we serve and the ability to manage to a common standard for Billings Clinic. What we are learning about population health management in hypertension will guide our efforts in ratcheting up the effective management of diabetes, pediatric asthma, congestive heart failure and the other diseases which consume so much of our health care resources.”

“Optum One Population Analytics is helping us target data quality improvements in our electronic health record by standardizing the accurate capture of blood pressure readings, including home measured blood pressures and improving the completeness of coding. We are committed to using clinical data to drive improvement, and this requires effective management of our information assets.”

“During the transition, Optum was a leader in helping turn things around and moving the revenue cycle forward.”

“The research is clear: when there are comorbid mental health conditions — such as depression — with medical conditions, compliance with treatment isn’t as good. You need to build mental health into wellness. It will alter the success of your programs.”