“Advanced primary care requires a committed team and a trusted source of data to understand our patients and track our performance. We have achieved much at MHMG in a short period of time because all members of the staff are actively participating in data-driven practice redesign.”

“Optum Audit Management was the best of any of the auditing solutions we looked at. It offers the most complete feature set, is the easiest to use, and integrates with MedicareRT Claims System.”

"They help us to resolve any issues that arise, and we know that they are invested in our success."

“We had developed best-in-class tools prior to our Optum affiliation, but Optum has taken us to a whole new level.”

“The question we asked ourselves about ACOs was, ‘If not us, who?’ We really felt like the capabilities we had been honing over the last 20 years put us in a good position in this arena.”

“We chose to start with prevalent chronic diseases of hypertension and diabetes, deliberately taking the information to the physicians and working with them one-onone if necessary to help them understand what the data showed. This has fostered trust in both the data and the process. We believe that revealing variation …

"One of the ways that we’ve been able to have such success in our clinical research program is utilizing the Optum One platform. It improves patient engagement and satisfaction. It reduces the cost of care. It’s demonstrated to improve outcomes."

“Optum has been an excellent partner for us. They listen to what we have to say, offer any help we need, and are willing to put enhancements into effect based on our suggestions. Optum’s help and the capabilities of Audit Management make for a very powerful combination.”

“As our results show, our IPA is accustomed to using data to inform and improve decisionmaking. Optum One Population Analytics allows us to move quickly to using data for population management and care transformation. We trust its accuracy and clinical validity and it is easy to access. While MHMG is …

“This is not a vendor-client relationship. This is truly a partnership between Truman and Optum360.”

“We have been able to reduce backlog, which really drives our cash flow. The average increase in cash coming in is roughly $3 million per month.”

“Every few months we are coming up with a new way to use Optum One.”

“We got such great results because it was one of our pharmacists calling, who they had either spoken with previously, or who they recognized as calling from Premier. Because they identified with that provider and had direct access to that provider, there was an automatic level of trust.”

"The point of the Beacon Program in general, and specifically this telemonitoring pilot, is to improve outcomes. If we can reduce the number of emergency department visits and hospitalizations by 5%, this will be a success both from a patient health and a cost of care perspective."

“By partnering with Catholic Health Home Care Services and Kaleida’s Visiting Nurses Association to structure this pilot program, we designed a telemonitoring service that has a minimal impact for the treating physicians and a maximum impact for the community.”