"Even in the implementation process, the support team kept us moving forward. No matter how stressed we were on our end, the support team kept things unbelievably organized and calm for us to meet every deadline!”

"I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support."

"All payroll programs are very easy to use. Extensive and diversified reports for all tax reporting and support team very helpful."

"From my experience the support is a 5! I can always rely on getting the highest of quality help when we have asked for it."

"Large variety of reports. Great Year-end and Quarterly Tax Filing. Detailed user manuals and customer support. Quick answers to problems. Great value for the system you receive."

"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."

"If you're looking for fast response time to any given issue you may want to look into this product."

"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."

"One of the most comprehensive payroll, hr and time systems out there."

"Once again, I think Optimum support for payroll and time attendance is terrific. I have no complaints at all. In fact, I daresay that, out of all the software that Fair-Rite products has that deals with support, Optimum has one of the best if not the best support."

"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."

"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."

"I have been using this software for 7 years and find Optimum and its staff wonderful to work with."

"Have used this software for over 18 years and have always felt their customer service support is excellent. I changed the platform to their Windows series in 2010 and love how user friendly it is."

"Good product for small or large company."