"Support has been excellent. Most companies have good software but are lacking in the support of that software once it is purchased. We have had good experiences with your support staff."
"I am not computer literate but this is a fairly easy program to follow."
"Your support staff is phenomenal. I have had a couple of issues that our support specialist has handled for us rapidly and efficiently. she is a real asset to your great support group…Please know that your support is second to none .Thanks for all you do."
"Great HR and Payroll software; It gets the job done!"
"Courteous and very helpful support staff."
"We have a union piece-work incentive work shop, so we have our own custom programs that fit with Optimum Solutions’ system and the process was easier than expected."
"Optimum is professional, easy to work with, and reliable. To me reliable is huge - I want to know that program is going to work each and every time."
"This software was chosen because I can control the input and processing of my payrolls. There is no waiting for reports or tax filings. I wanted a product that was in-house rather than on the internet."
"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."
“We’re happy with our switch to Optimum HRIS. Their support has been exceptional and we now have complete control over our data.”
"I would recommend this system to any size firm who wants to simplify their payroll and human resources."
"I just wanted to say thank you for all your help. I really appreciate it. I really appreciate you being patient and taking the time to work with me. That is what make your software stand out, your support team!"
"I have implemented other payroll packages, and Optimum is far and away the best package I have seen or used."
"The software is very user friendly and I caught on quickly and comfortably. I have developed a great relationship with my support contact and can't thank her enough for the hours that she has gone above and beyond with assisting me."
"Optimum is always willing to listen to the person using the software and make the software more user-friendly."
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