158 Optimum Solutions Testimonials

"Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."

"System is user friendly. Support staff is helpful and responds quickly when there are problems."

“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary information, taxes, deductions and benefits, locations worked, etc.”

"Optimum is the way to go!"

"[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."

"There is a report for anything you want or need and they make saving electronically as simple as printing to hardcopy, so I save more than I print and that is a plus all the way around."

"I have nothing but good things to say about Optimum Solutions. The people are really friendly, knowledgeable, and they are like family."

"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."

"Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization."

"If you're looking for fast response time to any given issue you may want to look into this product."

"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."

"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."

"She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!"

"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"

"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."