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"The payroll / HR / time cards system is very user friendly and support is great!"
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"I have implemented other payroll packages, and Optimum is far and away the best package I have seen or used."
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"Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding."
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"Support is always there when I need them and to date we have had only minor ‘user’ problems."
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"After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some."
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"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"
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"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."
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"We could not be happier with Optimum. Your support is top notch and always able to resolve our issues in a timely manner. The software itself is solid, well maintained and bug free which makes our lives easy. Know that we hold Optimum in high regard and speak highly of …
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"I have never had an experience like this before, with other vendors there always seem to be a customer service issue in one way or another. At Optimum, when we leave a voice mail, someone always gets back to us within a short period of time."
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"The software and it's support team are bar none, The Best! The product is easy to learn and use. The support team continually goes above and beyond my expectations."
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“Optimum Solution’s support team works directly with our staff to always remain up-to-date and informed with software enhancements, tax updates and year-end information.”
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"Our implementation was highly successful due to the step by step provess of setiing up the system, the go-to meeting sessions, excellent written materials and guides, and the responsiveness to any additional questions or individual needs we had."
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"From the very beginning when he conducted our trainings, he has been absolutely devoted to take care of us, answer any questions, makes sure we are satisfied."
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"His customer service skills have gone above and beyond our expectations and he has provided the answers to our needs each and every time."
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"Even, when he doesn’t know the answers to our questions he finds a way to get an answer to us. He has provided us with Excellent Customer Service."