"I would definitely give Optimum support 5 stars!"
"Our implementation was highly successful due to the step by step provess of setiing up the system, the go-to meeting sessions, excellent written materials and guides, and the responsiveness to any additional questions or individual needs we had."
"As you know we use the Payroll and Time & Attendance daily, I would highly recommend it to anyone!"
"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."
"Optimum Solutions works very diligently with its customers to make certain requirements are met."
"This is so much faster than our previous payroll system and the Time and Attendance allows our supervisors to be able to manage their own departments which has saved so much time for HR and Payroll to do other things."
"We have used Optimum for almost 10 years, and I love that I have experts in the payroll field just an email or phone call away. With all the changes that happen each year in payroll reporting and processing, it's good to know that my submissions to Federal and State agencies will always be accurate."
"Speed of our payroll processing has increased. The transfer of data from Timekeeping to Payroll Processing is simple and efficient. The HR side of the system is very user friendly and has a large array of reports to choose from. On a daily basis I enjoy how easy it is to maneuver around in and enter data quickly."
"I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system."
"My experience with this software has been great. There are always new things to learn. I recommend going to the conference every year since the software is always changing and you can find more way to utilize it."
"Prompt service and terrific software support personnel."
"All of the information we need is right at our fingertips. I am confident that the teams at Optimum will continue to prosper and grow while providing accurate payroll updates and information."
"Optimum has excellent support staff and user friendly software. I recommend being very involved with the Set Up process as that is the best way to learn the ins and outs of this software. It can be customized to fit the needs of your company! Did I mention the support staff are excellent!? They always do a great job and are very friendly."
"We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any issues that have persisted for very long."
"We are amazed at the features the software has to offer. I am so glad we went with Optimum Solutions, Inc."