"Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."
"I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system."
"I have been using this software for 7 years and find Optimum and its staff wonderful to work with."
"I have been quite please with this software and how it allows you to process your payroll in-house with ease and confidence in the accuracy."
"This is so much faster than our previous payroll system and the Time and Attendance allows our supervisors to be able to manage their own departments which has saved so much time for HR and Payroll to do other things."
"It has been an improvement from our previous payroll system. There have been time savings for processing things such as T4′s."
"Optimum has excellent support staff and user friendly software. I recommend being very involved with the Set Up process as that is the best way to learn the ins and outs of this software. It can be customized to fit the needs of your company! Did I mention the support staff are excellent!? They always do a great job and are very friendly."
"I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support."
"The software is very easy to use, flexible, and dependable! Our company has been using Optimum since 1998. We've tripled our employees in that time and continue to grow."
"Excellent sales team, responsive customer service. Payroll software is easy to use & provides all key information."
"Customer Service is top notch. They are always there to help. I don't know where I would be in the learning curve if it hadn't been for my representative's willingness to always help out when needed."
"This program far exceeded my expectations for payroll software."
"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."
"The software gives you a multitude of information, more than I ever had in our previous system. Do not be overwhelmed with everything it can do. it is awesome!"
"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."