"Any time we have a question or do not understand how to do a process, our support person is very prompt and gets our problem solved or answers our questions very quickly."

"System is user friendly. Support staff is helpful and responds quickly when there are problems."

"During my 28 years of IS work, I have never worked with better software. The ease of use and the responsiveness of your support personnel are outstanding. They should be commended for their attitude and approach to customer support."

"We are very pleased with our Optimum Solutions support rep’s responsiveness. She is an asset to OSI."

"I like all the payroll updates we receive without having to ask and be concerned. Very happy with the product and software and customer support."

"Reporting is great. You can get almost anything you can think of."

“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …

"I have worked with several different payroll systems in my career and your program is far and away the best I have ever used, but what makes your company so special to me is the Customer Service Representatives."

"Excellent sales team, responsive customer service. Payroll software is easy to use & provides all key information."

"This software has cut a lot of time and human error in our processing!"

"Easy to learn and use. Lots of options to choose from for reporting purposes. ACA Reporting feature is top notch."

"I give Optimum's support 5 stars. The few times I have had to contact support, they have been quick to answer & made sure the problem was solved."

"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."

"The product is very user friendly and the support staff is very responsive if a problem is ever encountered."

"My experience with this software has been great. There are always new things to learn. I recommend going to the conference every year since the software is always changing and you can find more way to utilize it."