"I give Optimum's support 5 stars. The few times I have had to contact support, they have been quick to answer & made sure the problem was solved."
"Just a quick note to tell you how pleased I am with the help you have provided to me! I am so happy with the OSI Software already and the support I have received is unprecedented."
"One of the most comprehensive payroll, hr and time systems out there."
"What I like best about Optimum is their customer service, customization, and willingness to work with our unique company."
"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."
"She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!"
"Our Support rep is awesome; we couldn’t do it without her. Our OSI sales rep was awesome as well, she makes any job easier."
"Thank you for all the help and for the rock star techs. I've been very, very happy with Optimum as one of our vendors. I often mention you when talking to other people as an example of world-class support."
"I like all the payroll updates we receive without having to ask and be concerned. Very happy with the product and software and customer support."
"We could not be happier with Optimum. Your support is top notch and always able to resolve our issues in a timely manner. The software itself is solid, well maintained and bug free which makes our lives easy. Know that we hold Optimum in high regard and speak highly of you."
"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."
"We are on a weekly payroll for 1,500+ employees. I feel that Optimum Payroll has definitely cut our processing time in half."
"The software offers us many ways to store, obtain, and report data. Optimum solutions has been very patient and available to answer our questions."
"Quite possibly the smoothest conversion ever!"
"During my 28 years of IS work, I have never worked with better software. The ease of use and the responsiveness of your support personnel are outstanding. They should be commended for their attitude and approach to customer support."