158 Optimum Solutions Testimonials

"Any time we have a question or do not understand how to do a process, our support person is very prompt and gets our problem solved or answers our questions very quickly."

"Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization."

"Reporting is great. You can get almost anything you can think of."

"This program far exceeded my expectations for payroll software."

"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."

"We have a union piece-work incentive work shop, so we have our own custom programs that fit with Optimum Solutions’ system and the process was easier than expected."

"Optimum is professional, easy to work with, and reliable. To me reliable is huge - I want to know that program is going to work each and every time."

"My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a complex and constantly changing environment."

"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."

"Support has always been a 5 out of 5. We always get quick responses to our issues."

"Our Support rep is awesome; we couldn’t do it without her. Our OSI sales rep was awesome as well, she makes any job easier."

"The product is very user friendly and the support staff is very responsive if a problem is ever encountered."

"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."

"I love their dependability and their response time. Always prompt returning calls and/or replying to emails."

"We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any issues that have persisted for very long."