158 Optimum Solutions Testimonials

"Optimum is professional, easy to work with, and reliable. To me reliable is huge - I want to know that program is going to work each and every time."

"I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system."

"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."

“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”

"It's a fabulous system that is tailored to our needs rather than a one size fits all approach that you often see for small business payroll software. Two thumbs up for our friends at Optimum Solutions!"

"I wanted to tell you that we are very happy with the software and the support. We had 325 people in that payroll and we had no errors. Thank you very much for the help during the installation and training. I hope the future is as pleasant as the past."

"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."

"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."

"She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!"

"My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a complex and constantly changing environment."

“Optimum Solution’s support team works directly with our staff to always remain up-to-date and informed with software enhancements, tax updates and year-end information.”

"This software was chosen because I can control the input and processing of my payrolls. There is no waiting for reports or tax filings. I wanted a product that was in-house rather than on the internet."

"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."

"From the very beginning when he conducted our trainings, he has been absolutely devoted to take care of us, answer any questions, makes sure we are satisfied."

"His customer service skills have gone above and beyond our expectations and he has provided the answers to our needs each and every time."