"Support is always there when I need them and to date we have had only minor ‘user’ problems."
"Great support during and after implementation, single database, easy to use, built for future growth, they listen to customer suggestions."
"Our Optimum Solutions, Inc. sales rep. How could anyone NOT be satisfied She is hard working and diligent. Her main goal is to make sure you are happy with the product."
"What I like best about Optimum is their customer service, customization, and willingness to work with our unique company."
"Thank you for all the help and for the rock star techs. I've been very, very happy with Optimum as one of our vendors. I often mention you when talking to other people as an example of world-class support."
"Support has always been a 5 out of 5. We always get quick responses to our issues."
"Optimum Solutions works very diligently with its customers to make certain requirements are met."
"My experience with this software has been great. There are always new things to learn. I recommend going to the conference every year since the software is always changing and you can find more way to utilize it."
"We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any issues that have persisted for very long."
"I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted."
"Even in the implementation process, the support team kept us moving forward. No matter how stressed we were on our end, the support team kept things unbelievably organized and calm for us to meet every deadline!”
"The software is very easy to use, flexible, and dependable! Our company has been using Optimum since 1998. We've tripled our employees in that time and continue to grow."
"I have implemented other payroll packages, and Optimum is far and away the best package I have seen or used."
"The software is very user friendly and I caught on quickly and comfortably. I have developed a great relationship with my support contact and can't thank her enough for the hours that she has gone above and beyond with assisting me."
"I am not computer literate but this is a fairly easy program to follow."