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"Thank you for all the help and for the rock star techs. I've been very, very happy with Optimum as one of our vendors. I often mention you when talking to other people as an example of world-class support."
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"I am not computer literate but this is a fairly easy program to follow."
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"Our implementation was highly successful due to the step by step provess of setiing up the system, the go-to meeting sessions, excellent written materials and guides, and the responsiveness to any additional questions or individual needs we had."
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"I have found this product easy to use and understand. The support staff is always friendly and very helpful. I have never had an issue that they have not been able to explain or resolve. Very happy with the product and the service."
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"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."
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"Optimum Software is a nice product that is easy to use. The support you receive during installation and initial workings is tremendous."
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"This program far exceeded my expectations for payroll software."
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"We have a union piece-work incentive work shop, so we have our own custom programs that fit with Optimum Solutions’ system and the process was easier than expected."
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"Optimum is professional, easy to work with, and reliable. To me reliable is huge - I want to know that program is going to work each and every time."
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"Optimum HRIS is very functional and does what we need it to. The new branding and navigation is A+ compared to the old stuff."
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“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …
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"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"
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"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."
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"The software is very user friendly, the website even more. The amount of information is vast and great for getting frequent updates on legal issues."
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"I just wanted to say thank you for all your help. I really appreciate it. I really appreciate you being patient and taking the time to work with me. That is what make your software stand out, your support team!"