"Vendor is always very helpful. When my own rep is out of town, I am always very well taken care of if I have any issues. This Windows based product is very easy to use, especially after working on their Version 7."

"I have been quite please with this software and how it allows you to process your payroll in-house with ease and confidence in the accuracy."

“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”

"Software is pretty easy to use. Customer service helps with any problems."

"I give Optimum's support 5 stars. The few times I have had to contact support, they have been quick to answer & made sure the problem was solved."

"Another division of our company is going through a change from one big computer system to another but they're having a heck of a time and it has made me very very appreciative of how helpful and agreeable everyone at Optimum has been. Thanks so much!"

"Just a quick note to tell you how pleased I am with the help you have provided to me! I am so happy with the OSI Software already and the support I have received is unprecedented."

"Optimum HRIS is very functional and does what we need it to. The new branding and navigation is A+ compared to the old stuff."

"Even in the implementation process, the support team kept us moving forward. No matter how stressed we were on our end, the support team kept things unbelievably organized and calm for us to meet every deadline!”

“Nothing really mapped from one to the other. Payroll was just payroll data entry and nothing else, not much was offered at that time in the way of HR. You couldn’t get much out of the HR Software, no reporting or integration with payroll.”

"This software was chosen because I can control the input and processing of my payrolls. There is no waiting for reports or tax filings. I wanted a product that was in-house rather than on the internet."

"Everyone we have worked with has been very pleasant, professional and knowledgeable about the product."

"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."

"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."

"Optimum is a unique payroll, hr and time and attendance software company. the software is easily used and the customer support is always on top of issues."