158 Optimum Solutions Testimonials

“Nothing really mapped from one to the other. Payroll was just payroll data entry and nothing else, not much was offered at that time in the way of HR. You couldn’t get much out of the HR Software, no reporting or integration with payroll.”

"Any time we have a question or do not understand how to do a process, our support person is very prompt and gets our problem solved or answers our questions very quickly."

"I like all the payroll updates we receive without having to ask and be concerned. Very happy with the product and software and customer support."

"During my 28 years of IS work, I have never worked with better software. The ease of use and the responsiveness of your support personnel are outstanding. They should be commended for their attitude and approach to customer support."

"Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need."

"I just wanted to say thank you for all your help. I really appreciate it. I really appreciate you being patient and taking the time to work with me. That is what make your software stand out, your support team!"

"Optimum is always willing to listen to the person using the software and make the software more user-friendly."

“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”

"I have been using this software for 7 years and find Optimum and its staff wonderful to work with."

"As you know we use the Payroll and Time & Attendance daily, I would highly recommend it to anyone!"

"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."

"I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted."

"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."

"Even in the implementation process, the support team kept us moving forward. No matter how stressed we were on our end, the support team kept things unbelievably organized and calm for us to meet every deadline!”

"My experience with this software has been great. There are always new things to learn. I recommend going to the conference every year since the software is always changing and you can find more way to utilize it."