158 Optimum Solutions Testimonials

"Using the Optimum software and working with the Optimum team has met and even exceeded our expectations."

"The software is very user friendly, the website even more. The amount of information is vast and great for getting frequent updates on legal issues."

"Questions are answered promptly and the step by step instructions that include print screens to view as I am performing each step. Reports are easy to obtain and I like that they can be produced in various formats (PDF, Excel, etc.)."

"We are very pleased with our Optimum Solutions support rep’s responsiveness. She is an asset to OSI."

"I would recommend this system to any size firm who wants to simplify their payroll and human resources."

"We are on a weekly payroll for 1,500+ employees. I feel that Optimum Payroll has definitely cut our processing time in half."

"I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service."

"Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need."

“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”

"Solid Software / Great Vendor."

“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary information, taxes, deductions and benefits, locations worked, etc.”

"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."

"[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."

"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."

"I have worked with Optimum Solutions for the past 10 years, and I do recommend them very highly. They are dedicated to the highest level of support, and have never failed us yet, no matter what the problem."