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"Excellent sales team, responsive customer service. Payroll software is easy to use & provides all key information."
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"Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need."
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"Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization."
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"Everyone we have worked with has been very pleasant, professional and knowledgeable about the product."
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"I have worked with Optimum Solutions for the past 10 years, and I do recommend them very highly. They are dedicated to the highest level of support, and have never failed us yet, no matter what the problem."
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"Optimum is a user friendly program with helpful and guiding features."
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“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …
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"Our implementation was highly successful due to the step by step provess of setiing up the system, the go-to meeting sessions, excellent written materials and guides, and the responsiveness to any additional questions or individual needs we had."
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"This software is easily integrated with our other applications, for they have an awesome programming team who can make customization easily. Most companies do not allow or offer this level of flexibility."
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"Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding."
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"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."
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"My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a …
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"The software is very easy to use, flexible, and dependable! Our company has been using Optimum since 1998. We've tripled our employees in that time and continue to grow."
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"Reporting is great. You can get almost anything you can think of."
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"[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."