"Support is always there when I need them and to date we have had only minor ‘user’ problems."
"Our Support rep is awesome; we couldn’t do it without her. Our OSI sales rep was awesome as well, she makes any job easier."
"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."
"All of the information we need is right at our fingertips. I am confident that the teams at Optimum will continue to prosper and grow while providing accurate payroll updates and information."
"Optimum is the way to go!"
"All payroll programs are very easy to use. Extensive and diversified reports for all tax reporting and support team very helpful."
"The payroll/hr/time&attendance modules all integrate very nicely, are easy to use and we can get what we need done with a very small staff. Customer service from every department at Optimum is top-notch in professionalism, efficiency, flexibility and all-around nice people to work with."
"Optimum is always willing to listen to the person using the software and make the software more user-friendly."
"The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful."
"I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support."
"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."
"Please express my appreciation to those individuals responsible for the Time & Attendance upgrade. I completed the upgrade today and everything went EXACTLY as documented."
"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."
"What I like best about Optimum is their customer service, customization, and willingness to work with our unique company."
"We got out first payroll done before 4 pm! Thank you, Optimum, for the smooth transition. It was a much better experience than we had with our last implementation."