"Very good product and documentation."
"We got out first payroll done before 4 pm! Thank you, Optimum, for the smooth transition. It was a much better experience than we had with our last implementation."
"Another division of our company is going through a change from one big computer system to another but they're having a heck of a time and it has made me very very appreciative of how helpful and agreeable everyone at Optimum has been. Thanks so much!"
"I have worked with Optimum Solutions for the past 10 years, and I do recommend them very highly. They are dedicated to the highest level of support, and have never failed us yet, no matter what the problem."
"Optimum is a user friendly program with helpful and guiding features."
“Our employees express how easy the Optimum Suite of products is to use - working from a single screen and having the integration to our general ledger makes our payroll and HR employees very satisfied users.”
"We recently moved to the cloud based platform and love it ; now we can run payroll from anywhere!"
"Your support staff is phenomenal. I have had a couple of issues that our support specialist has handled for us rapidly and efficiently. she is a real asset to your great support group…Please know that your support is second to none .Thanks for all you do."
"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."
"I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system."
"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."
"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."
"[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."
"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."
“The conversion process was easy and with Optimum’s products we can timely and accurately pay our employees. In addition to great software, the support team is always very helpful and knowledgeable.”