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"The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful."
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"All payroll programs are very easy to use. Extensive and diversified reports for all tax reporting and support team very helpful."
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"This software is so much more than what we had before. There are more reports available, processing of payroll is much easier, less work. The task of accumulating all of the information for the install was stressful, but the pay off was well worth it!"
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"I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up affecting our quarterly reports a couple months later. I don't even …
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"Our Support rep is awesome; we couldn’t do it without her. Our OSI sales rep was awesome as well, she makes any job easier."
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“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …
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"I just have to say THANK YOU! You have been truly fantastic throughout our entire conversion and your help this week has been exceptional. This software is amazing and actually fun to use. And it works!"
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"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."
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"She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!"
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"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."
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"After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some."
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"Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."
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"Everyone we have worked with has been very pleasant, professional and knowledgeable about the product."
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"Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding."
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"I have nothing but good things to say about Optimum Solutions. The people are really friendly, knowledgeable, and they are like family."