"[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."

“Optimum Solution’s support team works directly with our staff to always remain up-to-date and informed with software enhancements, tax updates and year-end information.”

"Even in the implementation process, the support team kept us moving forward. No matter how stressed we were on our end, the support team kept things unbelievably organized and calm for us to meet every deadline!”

"During my 28 years of IS work, I have never worked with better software. The ease of use and the responsiveness of your support personnel are outstanding. They should be commended for their attitude and approach to customer support."

"We are pleased to have made the move to Optimum Solutions. Our Human Resources team is very happy with our decision."

"This software was chosen because I can control the input and processing of my payrolls. There is no waiting for reports or tax filings. I wanted a product that was in-house rather than on the internet."

"Have used this software for over 18 years and have always felt their customer service support is excellent. I changed the platform to their Windows series in 2010 and love how user friendly it is."

"From my experience the support is a 5! I can always rely on getting the highest of quality help when we have asked for it."

"Large variety of reports. Great Year-end and Quarterly Tax Filing. Detailed user manuals and customer support. Quick answers to problems. Great value for the system you receive."

“The conversion process was easy and with Optimum’s products we can timely and accurately pay our employees. In addition to great software, the support team is always very helpful and knowledgeable.”

"I would definitely give Optimum support 5 stars!"

"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"

"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

"This software has cut a lot of time and human error in our processing!"

"Customer Service is top notch. They are always there to help. I don't know where I would be in the learning curve if it hadn't been for my representative's willingness to always help out when needed."