"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."

“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …

"Quite possibly the smoothest conversion ever!"

"I wanted to tell you that we are very happy with the software and the support. We had 325 people in that payroll and we had no errors. Thank you very much for the help during the installation and training. I hope the future is as pleasant as the past."

"System is user friendly. Support staff is helpful and responds quickly when there are problems."

"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."

"Optimum has excellent support staff and user friendly software. I recommend being very involved with the Set Up process as that is the best way to learn the ins and outs of this software. It can be customized to fit the needs of your company! Did I mention the support …

"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."

"This software is so much more than what we had before. There are more reports available, processing of payroll is much easier, less work. The task of accumulating all of the information for the install was stressful, but the pay off was well worth it!"

"[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."

"Very good product and documentation."

"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."

"We are very pleased with our Optimum Solutions support rep’s responsiveness. She is an asset to OSI."

"Our Optimum Solutions, Inc. sales rep. How could anyone NOT be satisfied She is hard working and diligent. Her main goal is to make sure you are happy with the product."

"Running Payroll in Optimum is FUN!"