"Any time we have a question or do not understand how to do a process, our support person is very prompt and gets our problem solved or answers our questions very quickly."
"The payroll/hr/time&attendance modules all integrate very nicely, are easy to use and we can get what we need done with a very small staff. Customer service from every department at Optimum is top-notch in professionalism, efficiency, flexibility and all-around nice people to work with."
"I want to thank each of you for your assistance with our W-2 processing. I was able to balance to the penny for all employees."
"Basically, it’s heaven being able to control your payroll. It’s a really easy system. I love Optimum Solutions."
"Courteous and very helpful support staff."
"Optimum Software is a nice product that is easy to use. The support you receive during installation and initial workings is tremendous."
"I have nothing but good things to say about Optimum Solutions. The people are really friendly, knowledgeable, and they are like family."
"I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service."
"The payroll / HR / time cards system is very user friendly and support is great!"
"Optimum is a unique payroll, hr and time and attendance software company. the software is easily used and the customer support is always on top of issues."
"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."
"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."
"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."
“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”
"One of the most comprehensive payroll, hr and time systems out there."