158 Optimum Solutions Testimonials

"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."

"I have worked with Optimum Solutions for the past 10 years, and I do recommend them very highly. They are dedicated to the highest level of support, and have never failed us yet, no matter what the problem."

"All payroll programs are very easy to use. Extensive and diversified reports for all tax reporting and support team very helpful."

"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."

"She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!"

“Nothing really mapped from one to the other. Payroll was just payroll data entry and nothing else, not much was offered at that time in the way of HR. You couldn’t get much out of the HR Software, no reporting or integration with payroll.”

"Our Support rep is awesome; we couldn’t do it without her. Our OSI sales rep was awesome as well, she makes any job easier."

"This software was chosen because I can control the input and processing of my payrolls. There is no waiting for reports or tax filings. I wanted a product that was in-house rather than on the internet."

"The payroll/hr/time&attendance modules all integrate very nicely, are easy to use and we can get what we need done with a very small staff. Customer service from every department at Optimum is top-notch in professionalism, efficiency, flexibility and all-around nice people to work with."

"After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some."

"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."

"Using the Optimum software and working with the Optimum team has met and even exceeded our expectations."

"Questions are answered promptly and the step by step instructions that include print screens to view as I am performing each step. Reports are easy to obtain and I like that they can be produced in various formats (PDF, Excel, etc.)."

"We got out first payroll done before 4 pm! Thank you, Optimum, for the smooth transition. It was a much better experience than we had with our last implementation."

"I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted."