"I love their dependability and their response time. Always prompt returning calls and/or replying to emails."

"I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up affecting our quarterly reports a couple months later. I don't even …

"The only thing better than the Optimum Solutions payroll program is the people that support the product."

"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."

“Optimum Solution’s support team works directly with our staff to always remain up-to-date and informed with software enhancements, tax updates and year-end information.”

"Reporting is great. You can get almost anything you can think of."

"Support has been excellent. Most companies have good software but are lacking in the support of that software once it is purchased. We have had good experiences with your support staff."

"The payroll / HR / time cards system is very user friendly and support is great!"

"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"

"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

"Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."

"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."

"Optimum is always willing to listen to the person using the software and make the software more user-friendly."

"Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization."

"I would definitely give Optimum support 5 stars!"