"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

"One of the most comprehensive payroll, hr and time systems out there."

"Optimum is professional, easy to work with, and reliable. To me reliable is huge - I want to know that program is going to work each and every time."

"This software is so much more than what we had before. There are more reports available, processing of payroll is much easier, less work. The task of accumulating all of the information for the install was stressful, but the pay off was well worth it!"

"It has been an improvement from our previous payroll system. There have been time savings for processing things such as T4′s."

"Your support staff is phenomenal. I have had a couple of issues that our support specialist has handled for us rapidly and efficiently. she is a real asset to your great support group…Please know that your support is second to none .Thanks for all you do."

"We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any …

"This software is easily integrated with our other applications, for they have an awesome programming team who can make customization easily. Most companies do not allow or offer this level of flexibility."

"Support is always there when I need them and to date we have had only minor ‘user’ problems."

"We have a union piece-work incentive work shop, so we have our own custom programs that fit with Optimum Solutions’ system and the process was easier than expected."

"Software is pretty easy to use. Customer service helps with any problems."

"Using the Optimum software and working with the Optimum team has met and even exceeded our expectations."

"Questions are answered promptly and the step by step instructions that include print screens to view as I am performing each step. Reports are easy to obtain and I like that they can be produced in various formats (PDF, Excel, etc.)."

"Excellent sales team, responsive customer service. Payroll software is easy to use & provides all key information."

"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."