"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

"I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support."

"Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need."

"Software is pretty easy to use. Customer service helps with any problems."

"This software is so much more than what we had before. There are more reports available, processing of payroll is much easier, less work. The task of accumulating all of the information for the install was stressful, but the pay off was well worth it!"

"We get great service, and the quality of everything we do with Optimum is superb."

"What I like best about Optimum is their customer service, customization, and willingness to work with our unique company."

"Any time we have a question or do not understand how to do a process, our support person is very prompt and gets our problem solved or answers our questions very quickly."

"We have been using Optimum Solution's payroll software for about 10 years. We have been very satisfied with their product. The software is very reliable and their customer service is excellent."

"Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding."

"I want to thank each of you for your assistance with our W-2 processing. I was able to balance to the penny for all employees."

"Overall Experience has been good. No Special Problems or Issues."

"I have found this product easy to use and understand. The support staff is always friendly and very helpful. I have never had an issue that they have not been able to explain or resolve. Very happy with the product and the service."

"Optimum has simplified our payroll and payroll reporting process. You have a valuable product, problems are quickly resolved, and customer reps are knowledgeable and helpful. Our Treasurer has confidence in your product and that says a lot for the product as far as I’m concerned."

"We are on a weekly payroll for 1,500+ employees. I feel that Optimum Payroll has definitely cut our processing time in half."