"Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."

“The conversion process was easy and with Optimum’s products we can timely and accurately pay our employees. In addition to great software, the support team is always very helpful and knowledgeable.”

"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"

"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."

"Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need."

"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."

"I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted."

"I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system."

"System is user friendly. Support staff is helpful and responds quickly when there are problems."

"Speed of our payroll processing has increased. The transfer of data from Timekeeping to Payroll Processing is simple and efficient. The HR side of the system is very user friendly and has a large array of reports to choose from. On a daily basis I enjoy how easy it is …

"I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service."

"The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful."

"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."

"She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!"

"Optimum is always willing to listen to the person using the software and make the software more user-friendly."