"Very good product and documentation."

"She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!"

"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."

"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"

"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."

"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."

"We have used Optimum for almost 10 years, and I love that I have experts in the payroll field just an email or phone call away. With all the changes that happen each year in payroll reporting and processing, it's good to know that my submissions to Federal and State …

"I am not computer literate but this is a fairly easy program to follow."

"The best part of optimum solutions is that it prints the vendor/payee checks during the payroll process. Also it prints all of the tax forms."

"Optimum has simplified our payroll and payroll reporting process. You have a valuable product, problems are quickly resolved, and customer reps are knowledgeable and helpful. Our Treasurer has confidence in your product and that says a lot for the product as far as I’m concerned."

"I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system."

"The software gives you a multitude of information, more than I ever had in our previous system. Do not be overwhelmed with everything it can do. it is awesome!"

"I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service."

"There is a report for anything you want or need and they make saving electronically as simple as printing to hardcopy, so I save more than I print and that is a plus all the way around."