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"Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding."
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"I have nothing but good things to say about Optimum Solutions. The people are really friendly, knowledgeable, and they are like family."
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"The best part of optimum solutions is that it prints the vendor/payee checks during the payroll process. Also it prints all of the tax forms."
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"What I like best about Optimum is their customer service, customization, and willingness to work with our unique company."
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"Your support staff is phenomenal. I have had a couple of issues that our support specialist has handled for us rapidly and efficiently. she is a real asset to your great support group…Please know that your support is second to none .Thanks for all you do."
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"Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."
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"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."
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"We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any …
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"Good product for small or large company."
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"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."
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"Got paid a day early. And the site is easy to navigate."
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"I have worked with Optimum Solutions for the past 10 years, and I do recommend them very highly. They are dedicated to the highest level of support, and have never failed us yet, no matter what the problem."
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"Optimum is a user friendly program with helpful and guiding features."
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"Support has always been a 5 out of 5. We always get quick responses to our issues."
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“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …