"Support has always been a 5 out of 5. We always get quick responses to our issues."

“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …

"The Optimum Solutions Payroll and HR system is very user friendly and if we had a problem, technical support was there to step us through it."

"The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful."

"Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need."

"I want to thank each of you for your assistance with our W-2 processing. I was able to balance to the penny for all employees."

"Overall Experience has been good. No Special Problems or Issues."

"I have found this product easy to use and understand. The support staff is always friendly and very helpful. I have never had an issue that they have not been able to explain or resolve. Very happy with the product and the service."

"Basically, it’s heaven being able to control your payroll. It’s a really easy system. I love Optimum Solutions."

“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”

"The payroll / HR / time cards system is very user friendly and support is great!"

"It's a fabulous system that is tailored to our needs rather than a one size fits all approach that you often see for small business payroll software. Two thumbs up for our friends at Optimum Solutions!"

"Your support staff is phenomenal. I have had a couple of issues that our support specialist has handled for us rapidly and efficiently. she is a real asset to your great support group…Please know that your support is second to none .Thanks for all you do."

"I love their dependability and their response time. Always prompt returning calls and/or replying to emails."

"This is so much faster than our previous payroll system and the Time and Attendance allows our supervisors to be able to manage their own departments which has saved so much time for HR and Payroll to do other things."