"Vendor is always very helpful. When my own rep is out of town, I am always very well taken care of if I have any issues. This Windows based product is very easy to use, especially after working on their Version 7."

"I am not computer literate but this is a fairly easy program to follow."

"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."

"Very good product and documentation."

"I have implemented other payroll packages, and Optimum is far and away the best package I have seen or used."

"The software is very user friendly and I caught on quickly and comfortably. I have developed a great relationship with my support contact and can't thank her enough for the hours that she has gone above and beyond with assisting me."

"Optimum HRIS is very functional and does what we need it to. The new branding and navigation is A+ compared to the old stuff."

"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."

"My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a …

"Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need."

"Optimum Solutions stays current with the latest tax and government requirements and keeps the client informed with frequent updates. They are a good source for keeping me abreast of laws."

"I just have to say THANK YOU! You have been truly fantastic throughout our entire conversion and your help this week has been exceptional. This software is amazing and actually fun to use. And it works!"

"It has been an improvement from our previous payroll system. There have been time savings for processing things such as T4′s."

"Support has always been a 5 out of 5. We always get quick responses to our issues."

"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."