158 Optimum Solutions Testimonials

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  • "We are pleased to have made the move to Optimum Solutions. Our Human Resources team is very happy with our decision."

  • "Any time we have a question or do not understand how to do a process, our support person is very prompt and gets our problem solved or answers our questions very quickly."

  • "I just wanted to say thank you for all your help. I really appreciate it. I really appreciate you being patient and taking the time to work with me. That is what make your software stand out, your support team!"

  • "Optimum has simplified our payroll and payroll reporting process. You have a valuable product, problems are quickly resolved, and customer reps are knowledgeable and helpful. Our Treasurer has confidence in your product and that says a lot for the product as far as I’m concerned."

  • “The conversion process was easy and with Optimum’s products we can timely and accurately pay our employees. In addition to great software, the support team is always very helpful and knowledgeable.”

  • "Optimum HRIS is very functional and does what we need it to. The new branding and navigation is A+ compared to the old stuff."

  • “Nothing really mapped from one to the other. Payroll was just payroll data entry and nothing else, not much was offered at that time in the way of HR. You couldn’t get much out of the HR Software, no reporting or integration with payroll.”

  • "I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"

  • "The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

  • "I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up affecting our quarterly reports a couple months later. I don't even …

  • "Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."

  • "After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some."

  • "Courteous and very helpful support staff."

  • "Vendor is always very helpful. When my own rep is out of town, I am always very well taken care of if I have any issues. This Windows based product is very easy to use, especially after working on their Version 7."

  • "All encompassing software tool that keeps things very accurate and detailed. I have not had to increase my Payroll staff in over 10 years even though our employee count has nearly doubled in all that time."