"Great customer support. I have enjoyed the annual conferences as well and Optimum is very good about keeping us up-to-date on things like tax changes."

"Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."

"Thank you for all the help and for the rock star techs. I've been very, very happy with Optimum as one of our vendors. I often mention you when talking to other people as an example of world-class support."

"From the very beginning when he conducted our trainings, he has been absolutely devoted to take care of us, answer any questions, makes sure we are satisfied."

"His customer service skills have gone above and beyond our expectations and he has provided the answers to our needs each and every time."

"Even, when he doesn’t know the answers to our questions he finds a way to get an answer to us. He has provided us with Excellent Customer Service."

"We are really enjoying running payroll with Optimum! There's always a learning curve, but overall it's been great!"

"Great customer support and very friendly staff."

"Your support staff is phenomenal. I have had a couple of issues that our support specialist has handled for us rapidly and efficiently. she is a real asset to your great support group…Please know that your support is second to none .Thanks for all you do."

"After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some."

"We could not be happier with Optimum. Your support is top notch and always able to resolve our issues in a timely manner. The software itself is solid, well maintained and bug free which makes our lives easy. Know that we hold Optimum in high regard and speak highly of …

"If you're looking for fast response time to any given issue you may want to look into this product."

"I am not computer literate but this is a fairly easy program to follow."

"My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a …

"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."