158 Optimum Solutions Testimonials

"Once again, I think Optimum support for payroll and time attendance is terrific. I have no complaints at all. In fact, I daresay that, out of all the software that Fair-Rite products has that deals with support, Optimum has one of the best if not the best support."

"System is user friendly. Support staff is helpful and responds quickly when there are problems."

"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

"I have implemented other payroll packages, and Optimum is far and away the best package I have seen or used."

"The software is very user friendly and I caught on quickly and comfortably. I have developed a great relationship with my support contact and can't thank her enough for the hours that she has gone above and beyond with assisting me."

"Please express my appreciation to those individuals responsible for the Time & Attendance upgrade. I completed the upgrade today and everything went EXACTLY as documented."

"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."

"Optimum Software is a nice product that is easy to use. The support you receive during installation and initial workings is tremendous."

"After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some."

"The payroll / HR / time cards system is very user friendly and support is great!"

“Our employees express how easy the Optimum Suite of products is to use - working from a single screen and having the integration to our general ledger makes our payroll and HR employees very satisfied users.”

"My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a complex and constantly changing environment."

"I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up affecting our quarterly reports a couple months later. I don't even remember them but she does. We appreciate the good job she does."

"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."

"We get great service, and the quality of everything we do with Optimum is superb."