"Thank you for all the help and for the rock star techs. I've been very, very happy with Optimum as one of our vendors. I often mention you when talking to other people as an example of world-class support."

"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."

"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."

"My experience with this software has been great. There are always new things to learn. I recommend going to the conference every year since the software is always changing and you can find more way to utilize it."

"I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up affecting our quarterly reports a couple months later. I don't even …

"Even in the implementation process, the support team kept us moving forward. No matter how stressed we were on our end, the support team kept things unbelievably organized and calm for us to meet every deadline!”

"Software is pretty easy to use. Customer service helps with any problems."

“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”

"I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted."

"Once again, I think Optimum support for payroll and time attendance is terrific. I have no complaints at all. In fact, I daresay that, out of all the software that Fair-Rite products has that deals with support, Optimum has one of the best if not the best support."

"During my 28 years of IS work, I have never worked with better software. The ease of use and the responsiveness of your support personnel are outstanding. They should be commended for their attitude and approach to customer support."

"Please express my appreciation to those individuals responsible for the Time & Attendance upgrade. I completed the upgrade today and everything went EXACTLY as documented."

"The software gives you a multitude of information, more than I ever had in our previous system. Do not be overwhelmed with everything it can do. it is awesome!"

"The payroll/hr/time&attendance modules all integrate very nicely, are easy to use and we can get what we need done with a very small staff. Customer service from every department at Optimum is top-notch in professionalism, efficiency, flexibility and all-around nice people to work with."

"Support has been excellent. Most companies have good software but are lacking in the support of that software once it is purchased. We have had good experiences with your support staff."