"From my experience the support is a 5! I can always rely on getting the highest of quality help when we have asked for it."

"I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system."

"I have implemented other payroll packages, and Optimum is far and away the best package I have seen or used."

"The software is very user friendly and I caught on quickly and comfortably. I have developed a great relationship with my support contact and can't thank her enough for the hours that she has gone above and beyond with assisting me."

“The conversion process was easy and with Optimum’s products we can timely and accurately pay our employees. In addition to great software, the support team is always very helpful and knowledgeable.”

"Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate."

"Software is pretty easy to use. Customer service helps with any problems."

"I give Optimum's support 5 stars. The few times I have had to contact support, they have been quick to answer & made sure the problem was solved."

"You guys have been awesome to work with and have made me very confident that we made the right decision about which software to purchase. Your people are top notch!"

"The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful."

"I have never had an experience like this before, with other vendors there always seem to be a customer service issue in one way or another. At Optimum, when we leave a voice mail, someone always gets back to us within a short period of time."

"The software and it's support team are bar none, The Best! The product is easy to learn and use. The support team continually goes above and beyond my expectations."

"I love their dependability and their response time. Always prompt returning calls and/or replying to emails."

"I wanted to tell you that we are very happy with the software and the support. We had 325 people in that payroll and we had no errors. Thank you very much for the help during the installation and training. I hope the future is as pleasant as the past."

"Vendor is always very helpful. When my own rep is out of town, I am always very well taken care of if I have any issues. This Windows based product is very easy to use, especially after working on their Version 7."