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"Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization."
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"The product is very user friendly and the support staff is very responsive if a problem is ever encountered."
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"Vendor is always very helpful. When my own rep is out of town, I am always very well taken care of if I have any issues. This Windows based product is very easy to use, especially after working on their Version 7."
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"Very good product and documentation."
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"Everyone we have worked with has been very pleasant, professional and knowledgeable about the product."
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"Optimum has excellent support staff and user friendly software. I recommend being very involved with the Set Up process as that is the best way to learn the ins and outs of this software. It can be customized to fit the needs of your company! Did I mention the support …
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"After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some."
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"I am not computer literate but this is a fairly easy program to follow."
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"What I like best about Optimum is their customer service, customization, and willingness to work with our unique company."
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“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …
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"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."
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"Optimum is a unique payroll, hr and time and attendance software company. the software is easily used and the customer support is always on top of issues."
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"Our Optimum Solutions, Inc. sales rep. How could anyone NOT be satisfied She is hard working and diligent. Her main goal is to make sure you are happy with the product."
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"I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support."
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"Our implementation was highly successful due to the step by step provess of setiing up the system, the go-to meeting sessions, excellent written materials and guides, and the responsiveness to any additional questions or individual needs we had."