"We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any issues that have persisted for very long."
"The payroll/hr/time&attendance modules all integrate very nicely, are easy to use and we can get what we need done with a very small staff. Customer service from every department at Optimum is top-notch in professionalism, efficiency, flexibility and all-around nice people to work with."
"Prompt service and terrific software support personnel."
“We have been very pleased with all aspects of the purchase, implementation and use of the Optimum software. We would be pleased to recommend Optimum Solutions to others.”
"This software is overall very reliable and accurate. I would definitely recommend it."
"From the very beginning when he conducted our trainings, he has been absolutely devoted to take care of us, answer any questions, makes sure we are satisfied."
"His customer service skills have gone above and beyond our expectations and he has provided the answers to our needs each and every time."
"Even, when he doesn’t know the answers to our questions he finds a way to get an answer to us. He has provided us with Excellent Customer Service."
"Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness."
"Support is always there when I need them and to date we have had only minor ‘user’ problems."
"I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted."
"Optimum is the way to go!"
"I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up affecting our quarterly reports a couple months later. I don't even remember them but she does. We appreciate the good job she does."
"The best part of optimum solutions is that it prints the vendor/payee checks during the payroll process. Also it prints all of the tax forms."
"Basically, it’s heaven being able to control your payroll. It’s a really easy system. I love Optimum Solutions."