"You guys have been awesome to work with and have made me very confident that we made the right decision about which software to purchase. Your people are top notch!"

"Support has always been a 5 out of 5. We always get quick responses to our issues."

"Have used this software for over 18 years and have always felt their customer service support is excellent. I changed the platform to their Windows series in 2010 and love how user friendly it is."

"We have used Optimum for almost 10 years, and I love that I have experts in the payroll field just an email or phone call away. With all the changes that happen each year in payroll reporting and processing, it's good to know that my submissions to Federal and State …

"This software has cut a lot of time and human error in our processing!"

"I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service."

“Optimum works very well, as it should, for processing payroll, taxes and W-2s. What we really like about the software is what it does for us daily, not just at payroll time. We are constantly looking up employee information on Optimum, such as addresses, dates of hire and termination, salary …

"[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."

"Optimum has simplified our payroll and payroll reporting process. You have a valuable product, problems are quickly resolved, and customer reps are knowledgeable and helpful. Our Treasurer has confidence in your product and that says a lot for the product as far as I’m concerned."

"We recently moved to the cloud based platform and love it ; now we can run payroll from anywhere!"

"Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization."

"Another division of our company is going through a change from one big computer system to another but they're having a heck of a time and it has made me very very appreciative of how helpful and agreeable everyone at Optimum has been. Thanks so much!"

"My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a …

“We thought there was a problem because it seemed too easy to complete year-end. Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.”

"All payroll programs are very easy to use. Extensive and diversified reports for all tax reporting and support team very helpful."