"I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service."
"Everyone we have worked with has been very pleasant, professional and knowledgeable about the product."
"Large variety of reports. Great Year-end and Quarterly Tax Filing. Detailed user manuals and customer support. Quick answers to problems. Great value for the system you receive."
"Good product for small or large company."
"Just a quick note to tell you how pleased I am with the help you have provided to me! I am so happy with the OSI Software already and the support I have received is unprecedented."
"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."
"Prompt service and terrific software support personnel."
"There is a report for anything you want or need and they make saving electronically as simple as printing to hardcopy, so I save more than I print and that is a plus all the way around."
"My experience with this software has been great. There are always new things to learn. I recommend going to the conference every year since the software is always changing and you can find more way to utilize it."
"Please express my appreciation to those individuals responsible for the Time & Attendance upgrade. I completed the upgrade today and everything went EXACTLY as documented."
"I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support."
"The software is very user friendly, the website even more. The amount of information is vast and great for getting frequent updates on legal issues."
"Courteous and very helpful support staff."
"Another division of our company is going through a change from one big computer system to another but they're having a heck of a time and it has made me very very appreciative of how helpful and agreeable everyone at Optimum has been. Thanks so much!"
"Very good product and documentation."