83 OptimoRoute Testimonials

"Customer Feedback helps our customer service respond to issues with deliveries. It also helps us improve QA of drivers and deliveries, so we can ensure that our service is up to our standards we set."

“OptimoRoute has reduced our scheduling workload by 125 hours per year and the total number of miles driven by 3,000 yearly. This, along with the improved customer service and turnaround time from prospecting to submitting a proposal has given us an overall $7,500 on savings annually.”

"With OptimoRoute, I can create my day in a way that I'm actually even home sooner than I would have expected."

“I’ve been able to reduce hours, which reduces payroll, and gives employees more time at home with their families – accomplishing the same amount of work in less time. That was one of my goals and that goal was reached with OptimoRoute.”

"Easy to add stops, easy to add stop parameters (service time windows), easy to manually reorder if you desire (but I rarely want to - the software is that good!)."

"Our clients love knowing the status of their deliveries. Having email tracking is a great feature for our company because it helps us let our clients know everything about their deliveries."

"I use it to see how my guys are doing on their route and to get an idea when they will be back or if they are meeting someone else."

"Speedy and intuitive web application, combined with nice phone application for drivers that provides them with an order list and navigation to each stop."

“I felt like OptimoRoute was the most transparent, informative, helpful service. Because when something goes wrong around here, it’s really on my shoulders. It was comforting that I had a whole support team [at OptimoRoute] that could help. From the very first moment, everybody was just so helpful.”

“It allows more real-time and present management of the work. Now, you can see if people aren’t doing the job properly and intervene before it’s a chronic issue. Before OptimoRoute it was difficult to quickly pick up on these problems.”

“We hired 15-20 new drivers, most of them already Uber drivers or GrubHub drivers who had to adapt their businesses once the pandemic hit. We onboarded between 15-20 drivers to deliver 100 meals a day. Today, thanks to OptimoRoute, Supreme Senior Meals delivers 1,000 meals a week.”

“Realtime Order Tracking is seamless for me to use and even for the youngest of kids. It didn’t require any special instruction to explain to them how to use it. Thanks to the tracking option that OptimoRoute provides, if they choose to, and they do, they can follow my location and know exactly when I am arriving almost like the Santa tracker.”

“I quickly ruled out Route4Me because they only had an annual subscription pricing model which was price prohibitive for the three weeks per year operation of collection Christmas trees. OptimoRoute’s monthly option was ideal.”

“Time saved, efficiency gained, the ability to be flexible. It’s not tangible, but for an organization like us it’s very important. The ease of use is huge for us – we saw the difference in the first month.”

“There’s a lot of knowledge that the driver needs – such as directions for where to go for each delivery. When we match drivers to the same customers, drivers don’t waste time looking for where to park, where to leave crates OptimoRoute keeps us on time.”