2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

“We would like to extend the data protection solution and design a configuration that provides backup and disaster recovery for multiple locations.”

"We have to provide specific information, which must be easy to find -- a task that OpenText Semantic Navigation performs to perfection."

“We’ve used Filr for nearly four years now and it has become a vital part of our business which has brought us closer to our clients and partners.”

"Above all, electronic workflow gives authorized users unrestricted access to information. By allowing electronic documents to be quickly identified, stored and shared, employees can access all the cases they are dealing with at any time. Currently, the majority of users can't imagine working without this software, not least because the piles of case documents have disappeared from their desks. The project has given us great benefits and opportunities, including in regard to the handling of claims - a process which is hugely important for an insurance company."

“The Silk Performer reports are easy to understand for our senior managers and they detail average page load times, number of transactions processed, click rates, and other performance indicators. This regular proactive testing ensures issues are identified as early as possible and we deliver the highest quality service to our audiences.”

"With StreamServe, we are no longer reliant on outsiders to make even the smallest of changes to one of our templates. We have complete control and this not only reduces cost, but avoids delays of up to two weeks that we used to face, with some changes being deployed within one day."

“We have increased visibility into how our systems perform at peak load and can deal with issues before they negatively affect our user community. We are very pleased with Silk Performer and can see much more potential for it going forward.”

"Servair’s accounting suppliers are delighted to be working on OpenText Vendor Invoice Management for SAP® Solutions. By automating processes, the product refocuses their skills on high value-added tasks. Their work has been completely transformed, and they have benefited greatly as a result."

“Relying on physical machines was also a risk in terms of availability: if a box completely fails, and you have to rebuild the server from scratch, that could disrupt service delivery for hours, or even days.”

"Bill cycle times for consumer accounts have been reduced by more than half, from an average of eight hours to just three. Enterprise account cycle time reductions have been even more dramatic, from two and a half days to just six hours."

“The SIEM solution designed and built by Obrela leveraging Micro Focus’ next-gen platform and Obrela’s Hardcore Content use cases, significantly expanded customer’s visibility into activity across its IT and telecom infrastructure. To further enhance the solution’s threat detection capabilities, additional ArcSight components have been leveraged and integrated with ArcSight ESM.”

"An intelligent data repository platform from OpenText gives us the ability to control content and effectively utilize insights to manage our business better."