2063 OpenText Testimonials

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  • "GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

  • "Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

  • "Content Manager makes life a lot easier. I can concentrate on doing my job."

  • “Today, business decisions are data-driven. We love the flexibility SBM/SSM gives us. To complement the great reporting built-in to the solution, our own team of business intelligence professionals are able to extract data from the back-end and perform our own analysis. We design complex reporting and display the information within the SBM/ SSM interface, so that all appears seamless. Clients can then use our dashboards to track activity, and improve support response and team collaboration.”

  • "The company has reduced the time needed to fill a prescription from hours to just a few minutes. The overall customer experience is also enhanced because pharmacists are able to spend more time servicing customers rather than scanning and routing approvals to the home office."

  • “The value we deliver through SBM/SSM to our clients is often immeasurable. Our reports and dashboards increase productivity and enable management to make internal adjustments for further efficiency. We can see a steady reduction in problem resolution time and the number of service tickets, as SBM/SSM helps us get things done more efficiently and faster. We have received fantastic support from Micro Focus, with a knowledge-transfer that has enabled us to build up our own expertise.”

  • "With OpenText's messaging solutions, we're getting a multi-million dollar ROI from our investment in the cloud."

  • “With ZENworks Configuration Management the increased workload is taken on transparently while performing imaging and other tasks. We can already see that scalability is great and we have no concerns at all about growing our iPad estate to 2,000 devices within the next year.”

  • "Since the digitalization of invoice processing with OpenText, we have been able to process almost three times as many received invoices with fewer staff. All in all, the processing cost per supplier invoice has decreased by 50 percent."

  • “We are delighted that DEP functionality is now included in ZENworks Configuration Management 2017 and are excited about a wide-scale iPad deployment to all our students.”

  • "SAP is one of our strategic partners and Microsoft is one of our strategic partners, and so we searched for a solution which is well integrated in both environments."

  • “It was easy to customize Reflection for the Web to meet our needs. And because we didn’t have to physically install the client components on each terminal, we saved considerable time and money.”

  • "I love your innovative ideas and how OpenText looks at things holistically. It isn't about selling just one piece of the puzzle. It's how do the pieces fit together, whether it's digital, data, analytics, or information management. You're actually starting to tie the suite together. That's what I'm looking for."

  • “VM Explorer is a mature product that helps us to be worry-free when it comes to backup.”

  • "In a content-driven marketing organization like ours, the ability to manage the lifecycle of the content and then deliver it across a variety of channels really brings efficiencies to the company."