2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

"We query large sets of data in different information types with Vertica (now part of OpenText) to analyze what’s going on across time. Instead of being reactive with our customers, we’re now more proactive and predictive with our analytics. The idea is to get visibility and transparency with the customer."

"With UFT Digital Lab, which enables both manual and automatic testing of mobile applications, we have gained the ability to centrally manage our mobile devices and applications from any standard browser. During the pandemic, when we had to work from home, managing our mobile devices with UFT Digital Lab allowed our tests to continue as planned."

"We saved an average of 5,000 human hours per week in 2019. The savings soared to 15,000 human hours per week during remote working periods due to COVID-19 in 2020."

"We wanted to improve our efficiency at scale, and found that Micro Focus (now OpenText™) Hybrid Cloud Management (HCM) and its new workflow designer might be just the way to go. This enables people like me, who don’t have relevant advanced automation clustering experience, to create automated workflows in a matter of hours."

“More than ever, our objective is to deliver services faster and at a reduced cost. Improving automation is the best way of achieving this. It reduces manual effort and human errors, while improving service quality.”

"All integrations and business processes worked perfectly after the go-live, with no major issues or incidents reported by business users. The ability of the Micro Focus (now OpenText) team to coordinate and execute this complex migration to a fully managed service was highly impressive."

"These enhanced capabilities bring with them a major increase in complexity, which in turn puts greater pressure on testing. With OpenText LoadRunner Cloud, we are confident that we can meet the challenge with an efficient, highly automated approach."

“During our initial research, it was already clear that the Micro Focus solutions were the best for replicating code."

“Instead of writing and maintaining code and scripts, which is time-consuming and expensive, any customization we needed was achieved with just a couple of clicks in ALM Octane. This is a great time saver when you consider the number of specific client requirements we receive on testing projects. We also love the fact that ALM Octane contains a user-friendly interface with wide browser support, so that any user can connect from anywhere. Because we have multiple clients working directly with our testing teams and collaborating within the ALM Octane environment, it is very important to us that ALM Octane securely supports both shared and isolated workspaces. A shared workspace allows us to share any customizations with other projects.”

"With B2B Managed Services, we will increase global visibility across our base of B2B transactions with considerably improved monitoring capabilities. The global footprint of OpenText is very important to us as we need to ultimately be able to connect to a customer anywhere in the world."

“If you ask different 10 HPE employees what we should be doing to improve the customer experience, you’ll get 10 different answers, because everyone views the question based on his or her area of responsibility. The HPE analytics platform lets us transcend this limitation. It gives us a picture that spans the entire customer engagement, and that is based on data, not subjective perceptions.”

“We have a better grasp, now, on what return we can expect when we invest in improving customer satisfaction.”