2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

"As a forward thinking and innovative business, our decision to implement the solution [OpenText Exceed TurboX] a number of years ago has only been reinforced by the events of 2020."

"The system, named CC Search, offers one unified search location which returns results from seven global Clifford Chance systems."

"The drafting of supplier contracts, with multiple versions, many individuals and departments being involved, numerous reviews and approvals etc., used to take anything up to six months to complete. With OpenText we have now reduced this to typically just five days, a massive efficiency gain."

"By putting the OpenText Documentum platform at the back end and SAP on top of that, along with a few other mobility solutions, we took a 19-step process down to a three-step process for new electricity connections. We cut the time down from 130 days to 14 days and then 14 days to less than one day."

"We chose OpenText because it had the optimal solution and the team continues to deliver on that today."

"With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E was the only solution that fit the bill."

“We reaped 4 times savings in maintenance.”

“OpenText has been very accommodating regarding customization of XM Fax. The customization was not just about adding new features and functions, but implementing architectural changes to better fit our environment and unique business processes with regards to medical emergencies and government contract requirements. OpenText accomplished it all within the 10-week timeline and within budget.”

"MAD Security is growing extremely rapidly: we’ve increased our client base by a factor of three in just a few years, and our goal is to grow a further 400% in the next three years. We targeted an NDR solution that could scale to help us hit that growth target while keeping our analyst team lean."

"We managed to avoid all reworks after implementing the project. The tool has a fundamental role, which is to separate external and internal conditions. Not doing so was a challenge that kept us dependent on interventions from our suppliers to complete procedures when interrupted."

"As we develop the OpenText solution, we’re confident we can free the business to focus on value-added planning and purchasing activities."

"OpenText has become a true extension of our own team. They’ve gotten to know our customers through many years of cooperation, and that shines through in the feedback we receive."