18 OpenHotel Testimonials

"Truly Val, you and your team have been wonderful, and so very helpful! I really appreciate you moving us to the new platform, and being so kind, helpful & professional! I will be sure to recommend your services in my future endeavors! OpenHotel has the best customer service - hands down - that I've ever experienced in business. Thank you again."

"When Michelle Herrin told me I would be amazed at the results I would experience once my web site was up and running she wasn't kidding! I no sooner got off the phone with their office after speaking with their tech support who have been invaluable in assisting us to develop our site and who advised us that we were now 'live,' when we received our first online reservation. We are very pleased with the job they did in designing the web site and with their on going customer support service. Everyone there has been great to deal with. I look forward to increased occupancy as we become more skillful with editing our site to take advantage of its full array of capabilities. Nice job guys, glad we found your company."

"Since 2:30 today when you put the Crazy Manager's Special on my web site there have been 2 reservations for this month!! You are FANTASTIC! AMAZING! Thank you so much!"

"I had a sales person call to offer me a different system for my hotel, I ended up telling them all about OpenHotel and sold them on the product. That's how much I love using this system. There really isn't an easier to use reservation system out there."

"I called for assistance since I still had a question or two, person who answered the phone was FANTASTIC! all done. I am happy to refer your business."

"I have worked with the owners of OpenHotel, Michelle and Jeff, since the mid 90's. From hotel web site design and hosting to email services SEO and GDS. They have done work at 5 hotels and our local hotel motel association that I have either managed, provided consulting services or served on the board of directors. In addition they have done multiple web sites for our Convention and Visitors bureau. You will never deal with a more professional or honest group of people providing these kind of services to the hospitality industry. They stay current with providing new technology to our hotels. Cost is a big reason we use Open Hotel. Why would we pay a commission for reservations made on our own hotel website? One point maintenance and management integration with the GDS is wonderful. To do work on your hotels booking engine and have it set the same rates on the GDS is a big time saver. Less chance of errors in doing it in one system. Over the years switched hotels off of unirez. They charged resv fee and commissions. Commissions kill you on long stays. Switching your gds to open hotel should be a profitable change. Open Hotel will do her best to make it painless and guide you through the process."