OpenHotel

"Pros: Easy to learn, easy to use program. When we need help there is always someone friendly on the other end of the phone. They care about your business. As a customer you're a person to them not just a fee they collect. Email marketing was a huge plus for us. PMS & online reservation system as one has saved us much hassle. Cons: Our staff was a little hesitant about making the switch from hard copies and spreadsheets on our desktops to a system that is 100% online. That was then. Now our staff wouldn't dream of going back to 'the old way' Overall: Highly recommend OpenHotel. It truly is refreshing to have a vendor that constantly improves their product and responds (quickly I might add) to customer suggestions. Too many vendors have a 'take it or leave it' approach to customer service. They should learn from OpenHotel."

"We have been a client of Open Hotel for about 3 years. We have found their online internet booking software to be 100% reliable, with absolutely no issues regarding room availability or rates. Open Hotel is extremely easy to learn and use with great proficiency. The staff at Open Hotel is exceptionally customer-service oriented and always responds to requests for assistance in a timely, friendly, manner ensuring that our needs are met completely."

"We have been very happy since implementing OpenHotel over a year ago. It has great functionality, integrates easily with the booking engines we use and puts information we had to dig for before right at our fingertips. The training was very good, and the customer service is outstanding. They are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company."