18 OpenHotel Testimonials

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  • "We have been a client of Open Hotel for about 3 years. We have found their online internet booking software to be 100% reliable, with absolutely no issues regarding room availability or rates. Open Hotel is extremely easy to learn and use with great proficiency. The staff at Open Hotel …

  • "Just so you know how your people are doing. I took your advice and put in a support ticket this morning expecting to hear back by the end of the day. I received a reply back in 20 minutes which addressed all my requests and answered all my questions. OUTSTANDING …

  • "OpenHotel has been a great addition to our hotel. We used a somewhat outdated PMS prior to OpenHotel and cannot fathom switching to any other system. Everyone from our sales contact, Judy, to the support team has been fantastic. There are a few improvements I would like to see, however …

  • "Truly Val, you and your team have been wonderful, and so very helpful! I really appreciate you moving us to the new platform, and being so kind, helpful & professional! I will be sure to recommend your services in my future endeavors! OpenHotel has the best customer service - hands …

  • "3 years operating the OpenHotel PMS for our small property. Overall experience has been outstanding. Rich with features that are continuously enhanced and improved based on interaction and feedback with their customers. The company operates like a true Joint Venture with our business needs incorporated into their corporate vision."

  • "I had a sales person call to offer me a different system for my hotel, I ended up telling them all about OpenHotel and sold them on the product. That's how much I love using this system. There really isn't an easier to use reservation system out there."

  • "I called for assistance since I still had a question or two, person who answered the phone was FANTASTIC! all done. I am happy to refer your business."

  • "I have worked with the owners of OpenHotel, Michelle and Jeff, since the mid 90's. From hotel web site design and hosting to email services SEO and GDS. They have done work at 5 hotels and our local hotel motel association that I have either managed, provided consulting services or …

  • "This has got to be the easiest system I have ever used."

  • "I want to let you know how pleased we are with the response from Tech Support. Have had a couple of issues and most have already been resolved."

  • "OpenHotel is a great product that I would recommend to any hotel. It is very easy to use and self explanatory. You find all the features you need for a booking engine. I have my training on it and even if I have extra questions I get the support I …

  • "Since 2:30 today when you put the Crazy Manager's Special on my web site there have been 2 reservations for this month!! You are FANTASTIC! AMAZING! Thank you so much!"

  • "Excellent software that is ideal for the small hotelier looking to drive web based distribution. Integrated Channel Management, Website Booking Engine, built in credit card processing and simple to use but powerful reporting are just some of the features I really love. Customer support is extremely responsive. They will go …

  • "Normally I try not to email you with piddly stuff since I know you get hundreds of emails in a day, but this new feature is AWESOME. There so many times when I wished I had this feature in other pms systems. What a fantastic addition. OpenHotel is always updating …

  • "Pros: Easy to learn, easy to use program. When we need help there is always someone friendly on the other end of the phone. They care about your business. As a customer you're a person to them not just a fee they collect. Email marketing was a huge plus for …