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"I have worked with the owners of OpenHotel, Michelle and Jeff, since the mid 90's. From hotel web site design and hosting to email services SEO and GDS. They have done work at 5 hotels and our local hotel motel association that I have either managed, provided consulting services or …
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"Normally I try not to email you with piddly stuff since I know you get hundreds of emails in a day, but this new feature is AWESOME. There so many times when I wished I had this feature in other pms systems. What a fantastic addition. OpenHotel is always updating …
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"3 years operating the OpenHotel PMS for our small property. Overall experience has been outstanding. Rich with features that are continuously enhanced and improved based on interaction and feedback with their customers. The company operates like a true Joint Venture with our business needs incorporated into their corporate vision."
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"Pros: Easy to learn, easy to use program. When we need help there is always someone friendly on the other end of the phone. They care about your business. As a customer you're a person to them not just a fee they collect. Email marketing was a huge plus for …
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"We have been very happy since implementing OpenHotel over a year ago. It has great functionality, integrates easily with the booking engines we use and puts information we had to dig for before right at our fingertips. The training was very good, and the customer service is outstanding. They are …
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"Since 2:30 today when you put the Crazy Manager's Special on my web site there have been 2 reservations for this month!! You are FANTASTIC! AMAZING! Thank you so much!"
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"Just so you know how your people are doing. I took your advice and put in a support ticket this morning expecting to hear back by the end of the day. I received a reply back in 20 minutes which addressed all my requests and answered all my questions. OUTSTANDING …
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"Truly Val, you and your team have been wonderful, and so very helpful! I really appreciate you moving us to the new platform, and being so kind, helpful & professional! I will be sure to recommend your services in my future endeavors! OpenHotel has the best customer service - hands …
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"OpenHotel is a great product that I would recommend to any hotel. It is very easy to use and self explanatory. You find all the features you need for a booking engine. I have my training on it and even if I have extra questions I get the support I …
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"This has got to be the easiest system I have ever used."
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"We have been a client of Open Hotel for about 3 years. We have found their online internet booking software to be 100% reliable, with absolutely no issues regarding room availability or rates. Open Hotel is extremely easy to learn and use with great proficiency. The staff at Open Hotel …
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"I want to let you know how pleased we are with the response from Tech Support. Have had a couple of issues and most have already been resolved."
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"Excellent software that is ideal for the small hotelier looking to drive web based distribution. Integrated Channel Management, Website Booking Engine, built in credit card processing and simple to use but powerful reporting are just some of the features I really love. Customer support is extremely responsive. They will go …
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"When Michelle Herrin told me I would be amazed at the results I would experience once my web site was up and running she wasn't kidding! I no sooner got off the phone with their office after speaking with their tech support who have been invaluable in assisting us to …
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"We have been using the myriad of services you offer for over six years. During that time we have had the need to interact with all departments: marketing, graphics, accounting and SEO services. We have always had the best care! The staff is so friendly that we know them by …