254 OpenGov Testimonials

“Running five-year projections is much easier to manage with OpenGov. Our collaborators across departments tell us how much simpler and streamlined the process is for them with a shared platform, and we can forecast with confidence because we have the historical data at our fingertips.”

“The software has provided the ability for residents and architects and contractors to apply for permitting at home or at their offices. The traffic flow has reduced, probably, close to 80 percent. Everything is much more instantaneous using the OpenGov system.”

“We heard a lot about the lack of transparency and timeliness in reporting and finishing projects, so that was one of our commitments to the public. We will give you easy access to the data you’re looking for.”

“The biggest challenge is that most communities are funded through sales or property taxes. Budgets are predicated on having growing populations to pay for infrastructure projects, etc. In my opinion, that growth trajectory is not sustainable. The challenge comes when budgets are predicated on continual growth, and then the actual growth starts to slow down.”

“We’ve gone back and adjusted our business processes to ensure the data in our financial system is as accurate as possible. Then we quickly pull it out of our ERP and get the information into OpenGov.”

“OpenGov is going to be a tool for the next generation of accountants to use and train. It ts how they learn and interact with data.”

“[OpenGov] not only makes it a more streamlined process for our citizens, it’s really reducing the amount of time we have to spend reminding residents to renew their licenses.”

“Before using OpenGov, one of the big concerns was that we were going to lose people and no one would remember the proper policies and processes. Now, all of our crucial data and workflows are built into the software.”

“Now they can be out on the field taking care of residents, making sure permits are approved in a timely manner, and catching violations and working with residents to make sure their property is up to code.”

“Being a small municipality and going from paper, to a new system, to another new system within a year was quite a hurdle. But I am thankful that we were able to work through that funding mechanism and adopt something as transformative as OpenGov.”

“The best attribute of your system is the auto movement from one step to the next. I know exactly where I’m at with each case with just a glance."

“Whenever I ask my staff if they have any issues with OpenGov, the answer is no. They are really enjoying it, and it’s making our work day a lot easier.”

“The greatest benefit I’ve seen from OpenGov Procurement is being able to do more with the same amount of people, without adding the kind of strain that burns people out and leads to turnover.”

“Our procurement team is dedicated to completing procurements as quickly as possible. When we moved to OpenGov Procurement, the capabilities of the system made a positive impact on efficiency and have resulted in time savings which allows more focused time on other responsibilities, including contract management and the ability to move other projects more quickly and at a higher volume.”

“With OpenGov Procurement, it’s nice to be able to reach those long-distance vendors. Before, we would get 2-3 vendors on average from the Delmarva area, now we can reach 8-9 vendors from states like Michigan, Indiana, and across the country.”