254 OpenGov Testimonials

"With OpenGov, the managers can better monitor their budgets and spending."

“That you can use the portal on your cell phone or iPad also really helps with the accessibility of our information.”

“We knew and we understood something that we couldn’t have the flood of people trying to come to the City in the middle of the pandemic. We knew we couldn’t have that happen again."

“There are a lot of trends we have discovered with OpenGov, because in the past we never had this kind of detail.”

“OpenGov made the process of going online very simple.”

“This is about a common cause, and this is about doing what is right. Whether you’re Republican or Democrat, this is what we do for the taxpayers of this country.”

“After citizens rejected the parcel tax, we began rethinking how we engage with our residents. It was clear the status quo wouldn’t work if we wanted to maintain support for revenue streams critical to serving students.”

“Though our population has grown 16 percent since 2010, we’d maintained our staffing levels with no new hires since before the Recession. We realized that, at some point, we had to increase staffing to maintain service levels, and we determined we needed new public works and parks employees just to stay on top of everything.”

“OpenGov makes it possible for the staff to compare trends with weather patterns and project future recreation revenue in easy-to-understand charts.”

“Given the city’s limited resources and growing service demands a reality other municipalities know all too well – we needed to increase department heads’ engagement with critical, relevant data that impacts their work.”

“We received a lot of feedback that the data we provided wasn’t easy to understand or work with.”

“We know we operate in a boom and bust sector. Every time things are good, we don’t just spend and hire because we can, because we know there’s eventually going to be a bust.”

“OpenGov gave managers, elected officials, and citizens one place to go for key information without having to manually integrate legacy financial systems.”

“The biggest challenge is that most communities are funded through sales or property taxes. Budgets are predicated on having growing populations to pay for infrastructure projects, etc. In my opinion, that growth trajectory is not sustainable. The challenge comes when budgets are predicated on continual growth, and then the actual growth starts to slow down.”

“We’ve gone back and adjusted our business processes to ensure the data in our financial system is as accurate as possible. Then we quickly pull it out of our ERP and get the information into OpenGov.”