254 OpenGov Testimonials

“Contractors are saving so much time. Rather than coming to the courthouse, waiting through security and going back home, they have everything at their fingertips. It’s been important to them, and they voiced their support.”

“When we transmitted the info to [our citizens] with OpenGov, it provided a better educated question that came back to me versus ‘what’s your general fund balance?’ or ‘what’s your revenue and expenditures.’ The questions became ‘why are you spending so much on this?’ So it's given me a better sense of what the community’s real issues were.”

“I think you guys have the best staff around and the best customer service. I haven’t met one person on this team that has not wanted to do better and to give a better product.”

"Everybody is able to do more than they have been in the past thanks to the technological advances of OpenGov."

"That's what good governance is - the ability sleep peacefully at night, knowing that things around you are stable."

“With on-premise, we would never have gone from 40 to 67 permit types implemented across eight departments with speed and agility.”

“When you set up a custom solution, you don’t think of everything. With custom, on-premise solutions, you have to deal with what you have, and with the cloud, you can make adjustments. It’s more flexible.”

“We made our decision to partner with OpenGov because we were already using their powerful reporting and transparency capabilities, and we knew that they would be a good partner to help us move to the cloud and transform our core financial capabilities."

“I’m looking forward to utilizing the workforce planning tool because it will streamline the current process immensely by capturing all the payroll budget elements in one platform versus multiple spreadsheets.”

“The ability to streamline all of our workflows was an advantage to having OpenGov, but it actually helped us revamp and rethink our current workflows. In rebuilding the workflows in OpenGov it gave us the ability to strategically think about how our workflows should be. In return, we had the ability to make our lives easier on the working end and the customer service side.”

“Our ability to share findings and recommendations with OpenGov Stories made opportunity costs explicit and tangible, and in response, Council amended the code of ordinances related to Committees to direct the use of OpenGov for budgeting and planning by all City departments.”

“OpenGov has helped justify to our Board that working from home makes sense when our teams have the ability to do their work collaboratively and efficiently."

“Rather than retrench, we decided to capitalize on heightened resident engagement to gather the insights and opinions of nearly 20% of our population to rewrite the County’s comprehensive plan and chart an economic path through the crisis and into the future.”

“Our team has grown tremendously and so has our ability to serve our stakeholders, and community and OpenGov has been a large part of that.”

“The OpenGov budgeting module has a clear and intuitive layout that helps when inputting budgets for multiple years."